Top Customer Support RSS Feeds

1. Freshdesk Blogs – Customer Support

Freshdesk Blogs – Customer Support

RSS Feed - blog.freshdesk.com/topics/cu.. 

Site - blog.freshdesk.com/topics/cu..

San Francisco, Chennai, India

About Site - Our blog on Customer Support, Startups and more. Freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. It focusses on cross-functional team collaboration to deliver exceptional customer support.
Frequency - about 2 posts per month
Since - Nov 2010

2. Desk.com | Customer Service and Helpdesk Ticket Software

Desk.com | Customer Service and Helpdesk Ticket Software

RSS Feed - feeds.feedburner.com/deskdotcom 

Site - desk.com/blog

San Francisco, California, Melville, New York

About Site - Learn customer support strategies from our customers, partners, and expert bloggers. Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.
Frequency - about 1 post per week
Since - Dec 2009

3. Provide Support

Provide Support

RSS Feed - providesupport.com/blog/feed 

Site - providesupport.com/blog

New York City

About Site - Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency - about 1 post per week
Since - Jan 2012

4. ProProfs – Customer Support

ProProfs – Customer Support

RSS Feed - proprofs.com/c/category/cust.. 

Site - proprofs.com/c/category/cust..

Santa Monica, California, USA, India

About Site - ProProfs is Knowledge Management Software for Quizzes, Tests, Training, Flashcards, Knowledge Base. Get started with our knowledge management softwares.
Frequency - about 3 posts per month
Since - Jan 2016

5. TeamSupport - Customer Support Blog

TeamSupport - Customer Support Blog

RSS Feed - teamsupport.com/blog/rss.xml 

Site - teamsupport.com/blog

Dallas, Texas

About Site - B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency - about 1 post per week
Since - Jan 2012

6. Groove – Customer Support

Groove – Customer Support

RSS Feed - groovehq.com/support/feed?fo.. 

Site - groovehq.com/support

About Site - Better Customer Support with Groove. Beautifully Simple Help Desk Software for Small Businesses. On a Journey to 500k a Month.
Frequency - about 4 posts per month
Since - Sep 2014

7. Olark Live Chat Blog - Customer Support

Olark Live Chat Blog - Customer Support

RSS Feed - blog.olark.com/topic/custome.. 

Site - blog.olark.com/topic/custome..

Ann Arbor, MI

About Site - Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.
Frequency - about 1 post per month
Since - Sep 2013

8. Helpshift - In-app Customer Support

Helpshift - In-app Customer Support

RSS Feed - blog.helpshift.com/rss.xml 

Site - blog.helpshift.com

San Francisco, CA

About Site - Trends and tips to building a better in-app experience for your customers. Use in-app customer service as a competitive advantage. Helpshift is redefining how companies handle customer service on mobile.
Frequency - about 2 posts per week
Since - Mar 2013

9. LiveHelpNow - Your Real-Time Advantage

LiveHelpNow - Your Real-Time Advantage

RSS Feed - blog.livehelpnow.net/feed 

Site - blog.livehelpnow.net

Montreal, Quebec, Vancouver, Toronto, Boston

About Site - Find tips and best practices for customer service. LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket/email management, knowledge base management and the state-of-the-art analytics for your online business.
Frequency - about 1 post per month
Since - Jan 2010

10. LiveChat – Customer support

LiveChat – Customer support

RSS Feed - livechatinc.com/blog/categor.. 

Site - livechatinc.com/blog/categor..

Poland, Boston, USA

About Site - Live Chat Software and Help Desk Software. LiveChat provides the application for online sales and real-time support to businesses from over 150 countries. We help you actively engage your website visitors and provide them with friendly customer support.
Frequency - about 1 post per month
Since - Feb 2014

11. Nexmo – Customer Support

Nexmo – Customer Support

RSS Feed - nexmo.com/blog/category/cust.. 

Site - nexmo.com/blog/category/cust..

Singapore, London, Hong Kong, San Franchisco

About Site - Nexmo, a Vonage Company, is a global cloud communications platform leader providing innovative APIs & SDKs for voice, text, messaging & phone verification.
Frequency - about 1 post per month
Since - Apr 2016

12. Vanilla Forums Blog – Customer Support

Vanilla Forums Blog – Customer Support

RSS Feed - blog.vanillaforums.com/tag/c.. 

Site - blog.vanillaforums.com/tag/c..

Montreal, Qttawa, Canada

About Site - News & Information about the most popular discussion forum on the web. Built originally on the premise of providing a better way to do conversation forums, Vanilla Forums has grown to meet the needs of its customers.
Frequency - about 3 posts per week
Since - Jan 2014

13. Support.com - Rethinking customer support in a connected world

Support.com - Rethinking customer support in a connected world

RSS Feed - support.com/feed 

Site - support.com/blog

Eugene, OR, Koramangala Bangaluru, North America

About Site - Support.com offers Support Cloud, cloud-based software for self-support & expert IT services for industry-leading agent based IT support.
Frequency - about 1 post per month
Since - Apr 2012

14. Higher Logic - Customer Support

Higher Logic - Customer Support

RSS Feed - blog.higherlogic.com/topic/c.. 

Site - blog.higherlogic.com/topic/c..

Washington, DC, Arlington, Virginia

About Site - The Higher Logic Blog offers Insights and advice on how private, cloud-based platforms can transform your organization into a community.
Frequency - about 1 post per month
Since - Nov 2013

15. MindTouch - Content Experience Blog for Customer Success & Support

MindTouch - Content Experience Blog for Customer Success & Support

RSS Feed - mindtouch.com/resources/feed 

Site - mindtouch.com/resources/blog

San Diego, CA

About Site - The MindTouch blog covers trends in customer experience, content and self-service to help you better support your customers and make them more successful.
Frequency - about 2 posts per week

16. NowSMS – Support Blog

NowSMS – Support Blog

RSS Feed - nowsms.com/category/supportb.. 

Site - nowsms.com/category/supportblog

Warlingham, Whyteleafe, United Kingdom

About Site - SMS Gateway, SMS Server Software, MMS Gateway & MMSC. NowSMS is a powerful multi-protocol content delivery solution for SMS and MMS messaging. NowSMS is a highly scalable Windows based multi-protocol 2-way content delivery solution for SMS, MMS, and IoT with CPE and cloud options.
Frequency - about 1 post per month
Since - Feb 2003

17. Esri UK — Technical Support

Esri UK — Technical Support

RSS Feed - communityhub.esriuk.com/tech.. 

Site - communityhub.esriuk.com/tech..

United Kingdom

About Site - Esri UK provides solutions, technology and services including off the shelf applications built on the ArcGIS software suite and an extensive range of consulting and training services. Delivering Innovative GIS Solutions Esri UK is a privately held, UK-owned company that provides world-class enterprise geographic information systems.
Frequency - about 1 post per month
Since - Feb 2011

18. iCorps Technologies - IT Solutions, Support, & Security Blog

iCorps Technologies - IT Solutions, Support, & Security Blog

RSS Feed - blog.icorps.com/rss.xml 

Site - blog.icorps.com

Boston, New York, Philadelphia

About Site - Top trends in data security and IT support services. Find out why outsourced and managed IT services are top choices for businesses.
Frequency - about 1 post per week
Since - Aug 2011

19. Wolken Software - Service Desk and Customer Support

Wolken Software - Service Desk and Customer Support

RSS Feed - wolkensoftware.com/feed 

Site - wolkensoftware.com/blog

California, USA, Bangalore, India

About Site - Stay up to date with our thoughts on service desk and customer support trends, events and more.
Frequency - about 2 posts per month
Since - Mar 2015

20. Manhattan Tech Support – IT Support Company

Manhattan Tech Support – IT Support Company

RSS Feed - manhattantechsupport.com/blo.. 

Site - manhattantechsupport.com/blog

New York, NY, United States

About Site - Read posts from out IT pros and get Fast, reliable tech support. Manhattan Tech Support provides IT services to businesses in New York City and the NY metro area.
Frequency - about 3 posts per week
Since - Jul 2013

21. The PhaseWare Files

The PhaseWare Files

RSS Feed - phaseware.com/phaseware-file.. 

Site - phaseware.com/phaseware-file..

McKinney, TX

About Site - Articles about Customer Support Software and how companies can benefit from an excellent software package. We provide Customer Service and Support Software that gives the power of the enterprise to the small to medium business for a reasonable price.
Frequency - about 1 post per month
Since - Jun 2007

22. OneSupport - Computer Tech Support

OneSupport - Computer Tech Support

RSS Feed - onesupport.com/feed 

Site - onesupport.com/blog-2

San Marcos, Texas, USA

About Site - OneSupport has 20 years of experience providing support to home and business computer users. If you are looking for assistance with a new computer, installing hardware or software, scanning for and removing a virus, or looking for advice on new technology, our friendly U.S. based technicians can connect to your machine and provide help 24 hours a day.
Frequency - about 2 posts per month
Since - Jan 2015

23. TechSee – Your ultimate source for innovation in Customer Support

TechSee – Your ultimate source for innovation in Customer Support

RSS Feed - techsee.me/blog/feed 

Site - techsee.me/blog

Herzliya, Israel

About Site - The latest technologies, trends & insights about Customer Service & Support of Things, for contact center and field service professionals. TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence.
Frequency - about 3 posts per month
Since - Sep 2016

24. The Yeomen – Your Resource for Customer Support Tips & Insight

The Yeomen – Your Resource for Customer Support Tips & Insight

RSS Feed - theyeomen.com/blog/feed 

Site - theyeomen.com/blog

Richmond, Vancouver, United States

About Site - Want to learn more about Customer Support? The Yeomen bog is regularly updated with stories and post from the CS community. The Yeomen is a Zendesk Partner that builds support solutions designed to turn customers into advocates of your company.
Frequency - about 2 posts per month
Since - Mar 2014

25. runPCrun - IT Support for London

runPCrun - IT Support for London

RSS Feed - runpcrun.com/blog/feed 

Site - runpcrun.com/blog

Holborn Viaduct, London

About Site - runPCrun provides Complete outsource of your IT Department or just call an engineer for advice. They apply their knowledge and expertise to help you find a solution or design a strategy and outsource an IT business function. Perfect for SME's who want to focus on their own core functions.
Frequency - about 1 post per month
Since - Mar 2005