80 Best Customer Support Blogs and Websites
Customer Support Blogs
Here are 80 Best Customer Support Blogs you should follow in 2023
New York City, New York, US
Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Also in Customer Service Blogs
13.6K⋅ 3.8K ⋅1 post / quarter ⋅ Jan 2012 Get Email Contact
Dallas, Texas, US
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
16.5K⋅ 15.4K ⋅1 post / month ⋅ Jan 2012 Get Email Contact
Montreal, Quebec, Canada
Find tips and best practices for customer service. LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket/email management, knowledge base management and the state-of-the-art analytics for your online business.
823⋅ 4.3K ⋅4 posts / quarter ⋅ Jan 2010 Get Email Contact
Bangalore, Karnataka, India
Yellow Messenger provides enterprises with an AI-platform to build rich conversational experiences for customers and employees. The proprietary technology enables seamless orchestration between bots, applications, and humans; enabling enterprise-ready implementation for managing HR, Sales and Marketing, Customer Support, and ITSM Automation, across industries. Yellow Messenger blog provides engaging content on enterprise automation with the help of conversational AI powered Chatbots & Intelligent Virtual Assistants.
1⋅ 2 ⋅1 post / month ⋅ Mar 2016 Get Email Contact
San Francisco, California, US
Trends and tips to building a better in-app experience for your customers. Use in-app customer service as a competitive advantage. Helpshift is redefining how companies handle customer service on mobile. When it comes to customer service, Helpshift's blog has you covered with the latest news and industry insights.
8K⋅ 4.3K ⋅3 posts / quarter ⋅ Mar 2013 Get Email Contact
Boston, Massachusetts, US
SUCCESS is the upmost guide on how to get your business to grow and innovate. Live Chat Software and Help Desk Software. LiveChat provides the application for online sales and real-time support to businesses from over 150 countries. We help you actively engage your website visitors and provide them with friendly customer support.
777⋅ 82 ⋅2 posts / quarter ⋅ Feb 2014 Get Email Contact
San Francisco, California, US
Our blog on Customer Support, Startups and more. Freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. It focusses on cross-functional team collaboration to deliver exceptional customer support.
65.6K⋅ 22K ⋅1 post / week ⋅ Nov 2010 Get Email Contact
The latest technologies, trends & insights about Customer Service & Support of Things, for contact center and field service professionals. TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence.
Also in IT Support Blogs
4.2K⋅ 1.7K ⋅2 posts / week ⋅ Sep 2016 Get Email Contact
Boston, Massachusetts, US
Top trends in data security and IT support services. Find out why outsourced and managed IT services are top choices for businesses.
310⋅ 655 ⋅2 posts / month ⋅ Aug 2011 Get Email Contact
New York, US
Read our blog posts to stay updated on the latest technology news and read an in-depth analysis of complex IT issues. Manhattan Tech Support provides IT services to businesses in New York City and the NY metro area.
348 ⋅1 post / month ⋅ Jul 2013 Get Email Contact
The Intercom team shares strategies, best practices, and lessons learned from building a global customer support team that provides live chat customer support to thousands of customers yearly. Intercom is redefining how businesses connect with their customers. More than 25,000 global organizations rely on Intercom to deliver unparalleled user experiences at any scale.
38.7K⋅ 41.9K ⋅5 posts / month Get Email Contact
OCR is a leading UK awarding body. We provide qualifications that engage people of all ages and abilities at school, college, work, or in part-time learning programs. Our general and vocational qualifications equip students with the knowledge and skills they need for their future, helping them achieve their full potential.
6K⋅ 25.3K ⋅7 posts / month Get Email Contact
Kayako is a unified customer service platform that your whole company can use to communicate with your customers. From startups and Fortune 100 companies to charities and governments, Kayako helps high-growth companies deliver effortless customer service experiences. Kayako is here to change that and to help businesses get better at customer service.
10.6K⋅ 10.1K ⋅6 posts / month Get Email Contact
14. Userlike Blog
At Userlike, we're not just passionate about building a great product but an outstanding company culture that values growth and personal development. It is one of the leading customer communication solutions for website and messenger support.
1.5K⋅ 5.5K ⋅8 posts / month Get Email Contact
TextExpander launched as a cross-platform SaaS product in 2016, pivoting from its origins in the consumer Mac space. We're a growing and thriving remote-first team on a mission to empower teams and individuals to deliver more with less while keeping a personal touch.
5.6K⋅ 13.4K ⋅4 posts / month Get Email Contact
16. Verloop.io Blog
This is our blog where our team shares insights, musings, tips and tricks, and product launches around conversational AI and customer support automation. Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.
1.3K⋅ 1.5K ⋅5 posts / month Get Email Contact
Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.
Also in UK Customer Support Blogs
748 ⋅2 posts / month ⋅ Jun 2016 Get Email Contact
18. Kommunicate Blog
Palo Alto, California, US
Kommunicate Blog featuring articles on chatbots and customer communication. Kommunicate is an all in one platform to automate customer support using chatbots and live chat.
Also in Chatbot Blogs
760⋅ 143 ⋅1 post / week Get Email Contact
19. Gladly Blog
Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.
208⋅ 4.5K ⋅2 posts / week Get Email Contact
Esri UK provides solutions, technology and services including off the shelf applications built on the ArcGIS software suite and an extensive range of consulting and training services. Delivering Innovative GIS Solutions Esri UK is a privately held, UK-owned company that provides world-class enterprise geographic information systems.
4.9K⋅ 10.1K ⋅1 post / quarter ⋅ Feb 2011 Get Email Contact
21. ModSquad Blog
Peek behind the curtain into the wonderful world of ModSquad. You'll find thoughtful musings from our network of 10,000 Mods peppered in with profound insights on technology, social media, and business trends. Lots of good stuff you can casually work into conversations at your next networking event.
3.9K⋅ 3.1K ⋅4 posts / month Get Email Contact
San Francisco, California, US
IT Support Services blog by Infinitech updated weekly that discusses network monitoring, computer repair services, desktop support services. Infinitech based in San Francisco is a leading IT support services company.
130⋅ 34 ⋅3 posts / week ⋅ May 2011 Get Email Contact
23. Lady Janey Blog
Hi, welcome to Lady Janey, my unique Customer Service blog, the first of its kind in the UK. Whether it be in the hospitality or service industry; in the high street, local shopping mall or online, I'm here to share what's good and what's not so good in the world of Customer Service today and how to ensure that what you spend your hard earned money on is worth every penny.
295⋅ 3.1K ⋅2 posts / week ⋅ Apr 2017 Get Email Contact
Amsterdam, Noord-Holland, Netherlands
One of the fastest-growing customer support blogs at the moment. Kaizo collaborates with the world's leading support experts to provide actionable insights, tips, and best practices for the modern #supporthero
65⋅ 114 ⋅3 posts / month ⋅ Sep 2019 Get Email Contact
25. Helpjuice Blog
Helpjuice makes it easy to deliver instant knowledge to customers and employees via a knowledge base - all within minutes. Using our knowledge base software, you can elevate your customers to self-help and employees to find critical information in seconds. Learn everything you need to know about the knowledge base, knowledge management, customer support, and more.
1.4K⋅ 782 ⋅2 posts / month Get Email Contact
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.
1.6K ⋅4 posts / quarter Get Email Contact
Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. It is specifically designed to cater to the needs of startups, SMEs, and large corporations empowering them with state of art, ticket-based support systems.
3.2K⋅ 1K ⋅3 posts / year Get Email Contact
28. Influx Blog
Influx customer support blog - discover actionable and accessible ideas on how to delight, grow and cultivate your audience from support leaders. Influx provides consistent, high-quality customer service in a simple month-to-month format. Brands and tech companies work with us to make their support teams fast and flexible while maintaining standards. We call this support ops on demand.
1.2K ⋅2 posts / week Get Email Contact
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.
373 ⋅2 posts / month ⋅ Sep 2014 Get Email Contact
New York, US
24/7 business IT support on Long Island. AE Technology Group is a Long Island, New York Managed IT Services provider located in Wantagh, NY. Our mission is to help clients achieve success through proactive monitoring, security, and support.
600⋅ 1.3K ⋅2 posts / month ⋅ Feb 2013 Get Email Contact
Orlando, Florida, US
Computer Repair, Service & Support Blog. Tech Helpline, a U.S.-based tech support call center, began in 2000 as a service to members of a large trade association. We offer exceptional technical support service to save our clients time, money and technological frustration.
1.5K⋅ 281 ⋅1 post / month ⋅ Nov 2009 Get Email Contact
32. Stonly Blog
Stonly is a new medium for help and how-to content; solving the universal need for businesses, publishers, teachers - everyone, really - to teach audiences and users more effectively. Stonly empowers content creators to make interactive, step-by-step guides that can be embedded anywhere. Learn about customer support, customer experience, product management, and more!
213⋅ 364 ⋅3 posts / quarter Get Email Contact
Miami, Florida, US
4 Corner IT is a tech support blog. Computer and network support info for small and medium size businesses in Miami, Fort Lauderdale, and West Palm Beach Fl. It provides Technology solutions and IT support, managed services, hosting, network security, backup and more.
844⋅ 877 ⋅2 posts / month ⋅ Dec 2012 Get Email Contact
SupportLogic delivers the world's first support experience (SX) platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations and collaborative workflows.
295⋅ 1.7K ⋅2 posts / week Get Email Contact
35. Wix Answers Blog
Wix Answers is the only customer support platform you'll ever need. The only platform built with efficiency and flexibility in mind to help your teams help customers faster.
10 posts / year Get Email Contact
Dubai, Dubayy, United Arab Emirates
Whitehats is a home IT support company in Dubai that offers value for money services to its customers. Browse through the different services offered.
711⋅ 486 ⋅1 post / week ⋅ Mar 2014 Get Email Contact
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI applications for a future-proof customer self-service and support strategy.
220⋅ 254 ⋅1 post / week Get Email Contact
38. Edge IT
Letchworth, England, UK
The Edge IT blog providing great tips, advice, support and news on IT issues. Edge IT are Technology Consultants based in Letchworth, Hertfordshire, offering IT Support, Projects, Security, Cloud & Services to small businesses in Herts & beyond.
423⋅ 865 ⋅1 post / quarter ⋅ Oct 2016 Get Email Contact
Supportbench is on a mission to empower growing B2B businesses to deliver exceptional support experiences. We built an omnichannel customer support software focused on companies that are growing, giving them the tools, visibility, and affordability they need to take their support teams to the next level. Browse our catalog of customer support articles and blogs to learn more about how to deliver a delightful customer experience.
10 posts / month Get Email Contact
Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back. Fluent Support is made for those who want to build a robust helpdesk in WordPress. It has everything you can imagine inside a helpdesk system for WordPress!
6 posts / month Get Email Contact
41. Maxicus Blog
Maxicus, a KocharTech company, derives the name from our goal of Maximizing Customer Experience. We digitally transform business processes by designing innovative, scalable solutions using AI and ML technologies. We create effective one-to-one customer journeys, promote efficient back-office & tech support, enable virtual commerce, and offer best-in-class data annotation services.
Also in Outsourcing Blogs
1.7K⋅ 56 ⋅1 post / week Get Email Contact
42. ServiceXRG Blog
Since 2004, we have guided Service and CX leaders in their pursuit to optimize delivery strategies, adopt technology and automation, improve organizational effectiveness, and transform the role and impact of services. We are dedicated to helping Chief Customer Officers, Customer Success leaders, and Support leaders succeed with services by evolving capability maturity resulting in better business outcomes.
12 ⋅13 posts / year Get Email Contact
We are a team of over 300 members with offices across India. Our core strength is IT-BPO services and has been in operation since 2015. As a leading BPO service provider in the region, our internal processes are robust with the most superlative quality standards in place. Our mission is to build the best customer experiences by making them meaningful, personal, and productive.
47⋅ 20 ⋅5 posts / month Get Email Contact
44. SupporTonic Blog
Read all the latest news on the constantly evolving business process outsourcing industry. Remain updated with trends and upcoming opportunities. Supportonic has been established as an effective BPO solutions provider for clients all across the world. We offer trained teams fully managed by experts aiding in the exponential growth and expansion of organizations.
8 posts / year Get Email Contact
Ann Arbor, Michigan, US
Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.
5.6K⋅ 6.6K ⋅1 post / year ⋅ Sep 2013 Get Email Contact
Better Customer Support with Groove. Beautifully Simple Help Desk Software for Small Businesses. On a Journey to 500k a Month.
8⋅ 7K ⋅30 posts / year ⋅ Sep 2014 Get Email Contact
Santa Monica, California, US
ProProfs is Knowledge Management Software for Quizzes, Tests, Training, Flashcards, Knowledge Base. Get started with our knowledge management softwares.
24.5K⋅ 5.2K ⋅2 posts / year ⋅ Jan 2016 Get Email Contact
Stockholm, Stockholms lan, Sweden
The Ticketbird blog is focused around customer support and good service. It makes your customer support simple smart and secure. We blog about customer support and bring you new ideas to use today.
264⋅ 40 ⋅ Dec 2016 Get Email Contact
Montreal, Qttawa, Canada
News & Information about the most popular discussion forum on the web. Built originally on the premise of providing a better way to do conversation forums, Vanilla Forums has grown to meet the needs of its customers.
6.5K⋅ 4.8K ⋅5 posts / year ⋅ Jan 2014 Get Email Contact
Rochester, Kent, UK
InfoTech Solutions IT Support Blog keeps you up to date with all the latest IT support news as well as IT solutions, IT trends and useful tips. IT Support and IT Services experts offering the best service in Kent. InfoTech Solutions aim is to help small business grow and achieve their goals by providing effective and reliable IT support.
207⋅ 684 ⋅ Oct 2015 Get Email Contact
San Diego, California, US
The MindTouch blog covers trends in customer experience, content and self-service to help you better support your customers and make them more successful.
2.8K⋅ 5.8K Get Email Contact
Eugene, Oregon, US
Support.com offers Support Cloud, cloud-based software for self-support & expert IT services for industry-leading agent based IT support.
6.5K⋅ 1.2K ⋅ Apr 2012 Get Email Contact
53. Zendesk Blog
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Our software is powerful and flexible and scales to meet the needs of any business.
Get Email Contact
54. PC Support Group
Liverpool, England, UK
IT Support ideas, tips and news for business from the award winning computer support company. Service focused computer support throughout the UK service.
732⋅ 1.6K ⋅1 post / year ⋅ Sep 2007 Get Email Contact
Articles about Customer Support Software and how companies can benefit from an excellent software package. We provide Customer Service and Support Software that gives the power of the enterprise to the small to medium business for a reasonable price.
101⋅ 774 ⋅ Jun 2007 Get Email Contact
56. IT Centric Blog
Edinburgh, Scotland, UK
Read our blog to find helpful tips on your home and business IT support. Look out for our news. Get the best IT support for your business or home in Edinburgh. We are one of Edinburgh's top rated IT support companies. Call today for friendly advice.
315⋅ 455 ⋅ Sep 2015 Get Email Contact
Washington, District of Columbia, US
Visit Sinu today and explore the blogs that we have available related to information technology and business. Sinu's proprietary IT service application delivers, integrates and tracks all of a customer's IT functionality, including communications, mobility, file share, security, backup, and support.
369⋅ 99 ⋅ May 2012 Get Email Contact
San Marcos, Texas, US
OneSupport has 20 years of experience providing support to home and business computer users. If you are looking for assistance with a new computer, installing hardware or software, scanning for and removing a virus, or looking for advice on new technology, our friendly U.S. based technicians can connect to your machine and provide help 24 hours a day.
3.3K⋅ 672 ⋅ Jan 2015 Get Email Contact
Calgary, Alberta, Canada
The TWT blog helps you learn about IT and how it affects your small business and how you can improve your business with a strong IT strategy.
677⋅ 2.8K ⋅ Jun 2013 Get Email Contact
San Francisco, California, US
Live Chat Alternative's blog is the place where you can find valuable information about live chat, live chat widgets, live chat support systems, and software.
57⋅ 152 Get Email Contact
Warlingham, Whyteleafe, UK
SMS Gateway, SMS Server Software, MMS Gateway & MMSC. NowSMS is a powerful multi-protocol content delivery solution for SMS and MMS messaging. NowSMS is a highly scalable Windows based multi-protocol 2-way content delivery solution for SMS, MMS, and IoT with CPE and cloud options.
122 ⋅ Feb 2003 Get Email Contact
Rustington, England, UK
Sussex IT support blog posts on new IT releases, technical support, IT cost saving ideas and IT updates. Fentons are a family run team of IT engineers committed to providing first class IT support for growing businesses in Sussex.
123⋅ 456 ⋅ Oct 2011 Get Email Contact
London, England, UK
Prodsight automatically tags your customer conversations so you can identify the most important issues and improve your product.
244 Get Email Contact
Contact Assistance - for Antivirus, Browsers, Printers, Routers, Accounting, Email, Apple, Microsoft, Pogo, Other Support from Experts.
7 ⋅1 post / quarter Get Email Contact
65. Support.cc Blog
Find information-rich articles, how-to guides, and other useful tips on the Support.cc blog. Support.cc by 500apps provides a superior customer experience across all channels, including email, social media, chat, and phone. Track support tickets, respond to customers, assign tasks, collaborate with the team, and get access to 37 apps.
198 Get Email Contact
Guildford, England, UK
Articles on IT, Information Security, Cloud migration and strategy trends from managed IT support service providers ramsac. It provides customised IT services including network management and 24 hour support, project design and implementation.
219⋅ 1.4K ⋅4 posts / year ⋅ Mar 2013 Get Email Contact
Alpharetta, Georgia, US
Find out about the latest IT industry news, along with any news and and special offers from Pyramid IT right here on our blog. Pyramid IT have been providing IT support and computer services to businesses in West Lothian, Edinburgh and surrounding areas for several years.
2.8K⋅ 815 ⋅ May 2012 Get Email Contact
Southlake, Texas, US
Tips, articles and news about entrepreneurship and improving your company's customer service through Live Chat app and other automation. SwiftChat is a free web customer support best Live Chat software used to connect your website visitors with your sales team instantly.
68⋅ 31 Get Email Contact
Stay up to date with our thoughts on service desk and customer support trends, events and more.
545⋅ 200 ⋅ Mar 2015 Get Email Contact
London, England, UK
General IT Services and Support Help Blogspot. NSIS Systems Blogspot provides tried and tested support blogs to the world.
62 ⋅1 post / quarter ⋅ Sep 2012 Get Email Contact
Use Cx MOMENTS to turn your customer conversations into actionable data with artificial intelligence. Find trends and insights in your customer support data to answer your teams biggest questions.
235 ⋅1 post / year Get Email Contact
London, England, UK
runPCrun provides Complete outsource of your IT Department or just call an engineer for advice. They apply their knowledge and expertise to help you find a solution or design a strategy and outsource an IT business function. Perfect for SME's who want to focus on their own core functions.
14 ⋅ Mar 2005 Get Email Contact
Customer Support Bloggers
|Blogger Name||Blog Link||Total Blog Posts|
|Manhattan Tech Support||manhattantechsupport.com||26|
|Ida Jessie Sagina||freshdesk.com||11|
Customer Support Blog Topics
|Topic||Number of posts|
|Business Continuity Plan||20|
|Customer Service Tips||16|
|Managed It Services||15|
|Topic||Past Month Count|
Customer Support Blogs By Category
|Category||No. of Blogs|
|Customer Service Blogs||95|
Customer Support Blogs By Country
|Country||No. of Blogs|
|UK Customer Support Blogs||6|
Customer Support Blogs By Country
About - Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
The Customer Service Blog
About - Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.
The Customer & Leadership Blog
About - This is business blog with a particular focus on leadership and all things Customer: customer based strategy, customer insight, customer relationships, customer experience, and customer loyalty.