Top 50 Customer Support Blogs & Websites To Follow in 2020

1. Freshdesk Blogs Customer Support

San Francisco, Chennai, India About Blog Our blog on Customer Support, Startups and more. Freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. It focusses on cross-functional team collaboration to deliver exceptional customer support.
Since Nov 2010
Blog blog.freshdesk.com/topics/cu..
Facebook fans 68.9K ⋅ Twitter followers 21K ⋅ Social Engagement 6ⓘ ⋅ Domain Authority 44ⓘ

2. Provide Support

New York City About Blog Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency 1 post / quarter
Since Jan 2012
Also in Customer Service Blogs
Blog providesupport.com/blog
Facebook fans 13.7K ⋅ Twitter followers 4.2K ⋅ Social Engagement 2ⓘ ⋅ Domain Authority 81ⓘ

3. ProProfs Customer Support

Santa Monica, California, USA, India About Blog ProProfs is Knowledge Management Software for Quizzes, Tests, Training, Flashcards, Knowledge Base. Get started with our knowledge management softwares.
Frequency 9 posts / month
Since Jan 2016
Blog proprofs.com/c/category/cust..
Facebook fans 24.7K ⋅ Twitter followers 5.5K ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 86ⓘ

4. TeamSupport - Customer Support Blog

Dallas, Texas About Blog B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency 2 posts / month
Since Jan 2012
Blog teamsupport.com/blog
Facebook fans 14K ⋅ Twitter followers 19.8K ⋅ Social Engagement 4ⓘ ⋅ Domain Authority 46ⓘ

5. Groove Customer Support

About Blog Better Customer Support with Groove. Beautifully Simple Help Desk Software for Small Businesses. On a Journey to 500k a Month.
Since Sep 2014
Blog groovehq.com/blog/customer-s..
Facebook fans 9 ⋅ Twitter followers 7.3K ⋅ Social Engagement 73ⓘ ⋅ Domain Authority 64ⓘ

6. Olark Live Chat Blog - Customer Support

Ann Arbor, MI About Blog Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.
Frequency 1 post / month
Since Sep 2013
Blog blog.olark.com/topic/custome..
Facebook fans 5.6K ⋅ Twitter followers 7K ⋅ Social Engagement 3ⓘ ⋅ Domain Authority 78ⓘ

7. Helpshift - In-app Customer Support

San Francisco, CA About Blog Trends and tips to building a better in-app experience for your customers. Use in-app customer service as a competitive advantage. Helpshift is redefining how companies handle customer service on mobile.
Since Mar 2013
Blog blog.helpshift.com
Facebook fans 6.7K ⋅ Twitter followers 4.5K ⋅ Domain Authority 77ⓘ

8. LiveHelpNow - Your Real-Time Advantage

Montreal, Quebec, Vancouver, Toronto, Boston About Blog Find tips and best practices for customer service. LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket/email management, knowledge base management and the state-of-the-art analytics for your online business.
Frequency 1 post / week
Since Jan 2010
Blog blog.livehelpnow.net
Facebook fans 864 ⋅ Twitter followers 4.9K ⋅ Social Engagement 7ⓘ ⋅ Domain Authority 56ⓘ

9. LiveChat Customer support

Poland, Boston, USA About Blog Live Chat Software and Help Desk Software. LiveChat provides the application for online sales and real-time support to businesses from over 150 countries. We help you actively engage your website visitors and provide them with friendly customer support.
Since Feb 2014
Blog livechatinc.com/blog/categor..
Facebook fans 57.5K ⋅ Twitter followers 2K ⋅ Domain Authority 73ⓘ

10. Nexmo Customer Support

Singapore, London, Hong Kong, San Franchisco About Blog Nexmo, a Vonage Company, is a global cloud communications platform leader providing innovative APIs & SDKs for voice, text, messaging & phone verification.
Frequency 15 posts / year
Since Apr 2016
Blog nexmo.com/blog/category/cust..
Facebook fans 23.7K ⋅ Twitter followers 8.7K ⋅ Social Engagement 12ⓘ ⋅ Domain Authority 57ⓘ

11. Vanilla Forums Blog Customer Support

Montreal, Qttawa, Canada About Blog News & Information about the most popular discussion forum on the web. Built originally on the premise of providing a better way to do conversation forums, Vanilla Forums has grown to meet the needs of its customers.
Since Jan 2014
Blog blog.vanillaforums.com/tag/c..
Facebook fans 5.7K ⋅ Twitter followers 4.6K ⋅ Domain Authority 60ⓘ

12. Higher Logic - Customer Support

Washington, DC, Arlington, Virginia About Blog The Higher Logic Blog offers Insights and advice on how private, cloud-based platforms can transform your organization into a community.
Frequency 1 post / week
Since Nov 2013
Blog blog.higherlogic.com/topic/c..
Facebook fans 1.3K ⋅ Twitter followers 3.8K ⋅ Social Engagement 2ⓘ ⋅ Domain Authority 51ⓘ

13. MindTouch - Content Experience Blog for Customer Success & Support

San Diego, CA About Blog The MindTouch blog covers trends in customer experience, content and self-service to help you better support your customers and make them more successful.
Frequency 1 post / month
Blog mindtouch.com/resources/blog
Facebook fans 2.8K ⋅ Twitter followers 6.4K ⋅ Social Engagement 3ⓘ ⋅ Domain Authority 60ⓘ

14. Esri UK — Technical Support

United Kingdom About Blog Esri UK provides solutions, technology and services including off the shelf applications built on the ArcGIS software suite and an extensive range of consulting and training services. Delivering Innovative GIS Solutions Esri UK is a privately held, UK-owned company that provides world-class enterprise geographic information systems.
Frequency 9 posts / year
Since Feb 2011
Also in IT Support Blogs
Blog communityhub.esriuk.com/tech..
Facebook fans 4.6K ⋅ Twitter followers 7.8K ⋅ Domain Authority 56ⓘ

15. TechSee Your ultimate source for innovation in Customer Support

Herzliya, Israel About Blog The latest technologies, trends & insights about Customer Service & Support of Things, for contact center and field service professionals. TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence.
Frequency 1 post / week
Since Sep 2016
Blog techsee.me/blog
Facebook fans 1.2K ⋅ Twitter followers 1K ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 41ⓘ

16. OneSupport - Computer Tech Support

San Marcos, Texas, USA About Blog OneSupport has 20 years of experience providing support to home and business computer users. If you are looking for assistance with a new computer, installing hardware or software, scanning for and removing a virus, or looking for advice on new technology, our friendly U.S. based technicians can connect to your machine and provide help 24 hours a day.
Frequency 5 posts / month
Since Jan 2015
Blog onesupport.com/blog-2
Facebook fans 3K ⋅ Twitter followers 833 ⋅ Social Engagement 257ⓘ ⋅ Domain Authority 25ⓘ

17. iCorps Technologies - IT Solutions, Support, & Security Blog

Boston, New York, Philadelphia About Blog Top trends in data security and IT support services. Find out why outsourced and managed IT services are top choices for businesses.
Frequency 1 post / week
Since Aug 2011
Blog blog.icorps.com
Facebook fans 295 ⋅ Twitter followers 666 ⋅ Domain Authority 33ⓘ

18. Wolken Software - Service Desk and Customer Support

California, USA, Bangalore, India About Blog Stay up to date with our thoughts on service desk and customer support trends, events and more.
Frequency 1 post / month
Since Mar 2015
Blog wolkensoftware.com/blog
Facebook fans 513 ⋅ Twitter followers 177 ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 28ⓘ

19. Sinu - IT Support Articles

New York, Washington DC, Boston, New Jersey About Blog Visit Sinu today and explore the blogs that we have available related to information technology and business. Sinu's proprietary IT service application delivers, integrates and tracks all of a customer's IT functionality, including communications, mobility, file share, security, backup and support.
Frequency 2 posts / month
Since May 2012
Blog sinu.com/blog
Facebook fans 364 ⋅ Twitter followers 96 ⋅ Social Engagement 6ⓘ ⋅ Domain Authority 32ⓘ

20. Manhattan Tech Support IT Support Company

New York, NY, United States About Blog Read posts from out IT pros and get Fast, reliable tech support. Manhattan Tech Support provides IT services to businesses in New York City and the NY metro area.
Frequency 1 post / week
Since Jul 2013
Blog manhattantechsupport.com/blog
Facebook fans 330 ⋅ Twitter followers 49 ⋅ Domain Authority 27ⓘ

21. The PhaseWare Files

McKinney, TX About Blog Articles about Customer Support Software and how companies can benefit from an excellent software package. We provide Customer Service and Support Software that gives the power of the enterprise to the small to medium business for a reasonable price.
Frequency 1 post / year
Since Jun 2007
Blog phaseware.com/phaseware-file..
Facebook fans 100 ⋅ Twitter followers 865 ⋅ Domain Authority 36ⓘ

22. Tech Helpline Your Personal Tech Support Team

Orlando, Florida, United States About Blog Computer Repair, Service & Support Blog. Tech Helpline, a U.S.-based tech support call center, began in 2000 as a service to members of a large trade association. We offer exceptional technical support service to save our clients time, money and technological frustration.
Frequency 1 post / month
Since Nov 2009
Blog techhelpline.com/blog
Facebook fans 1.4K ⋅ Twitter followers 289 ⋅ Domain Authority 29ⓘ

23. Contact Assistance

About Blog Contact Assistance - for Antivirus, Browsers, Printers, Routers, Accounting, Email, Apple, Microsoft, Pogo, Other Support from Experts.
Frequency 7 posts / year
Blog contactassistance.com/2019/04
Twitter followers 1 ⋅ Domain Authority 36ⓘ

24. InfoTech | IT Support Blog

Rochester, Kent, United Kingdom About Blog InfoTech Solutions IT Support Blog keeps you up to date with all the latest IT support news as well as IT solutions, IT trends and useful tips. IT Support and IT Services experts offering the best service in Kent. InfoTech Solutions aim is to help small business grow and achieve their goals by providing effective and reliable IT support.
Frequency 4 posts / month
Since Oct 2015
Also in UK Customer Support Blogs
Blog infotech.co.uk/blog
Facebook fans 196 ⋅ Twitter followers 642 ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 26ⓘ

25. 4 Corner IT - Tech Support Blog

Miami, Fort Lauderdale, FL About Blog 4 Corner IT is a tech support blog. Computer and network support info for small and medium size businesses in Miami, Fort Lauderdale, and West Palm Beach Fl. It provides Technology solutions and IT support, managed services, hosting, network security, backup and more.
Frequency 3 posts / month
Since Dec 2012
Blog 4cornerit.com
Facebook fans 926 ⋅ Twitter followers 862 ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 37ⓘ

26. AE Technology Group - IT Support Long Island Managed IT Services for Business

Rockville Centre, New York, New Jersey, Florida About Blog 24/7 business IT support on Long Island. Providing managed IT services and delivers IT management, strategy, support, and service. We educate, implement and advance businesses with innovative, cost-effective technical solutions.
Frequency 6 posts / quarter
Since Feb 2013
Blog aetechgroup.com
Facebook fans 616 ⋅ Twitter followers 1.4K ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 26ⓘ

27. PC Support Group

Northwest-Liverpool/Manchester About Blog IT Support ideas, tips and news for business from the award winning computer support company. Service focused computer support throughout the UK service.
Frequency 3 posts / month
Since Sep 2007
Blog pcsupportgroup.com/blog
Facebook fans 634 ⋅ Twitter followers 1.7K ⋅ Domain Authority 38ⓘ

28. Cx MOMENTS | Customer support analytics

Dublin City, Ireland About Blog Use Cx MOMENTS to turn your customer conversations into actionable data with artificial intelligence. Find trends and insights in your customer support data to answer your teams biggest questions.
Frequency 5 posts / year
Blog cxmoments.com/blog
Twitter followers 263 ⋅ Domain Authority 26ⓘ

29. ramsac - IT Support and Strategy Blog

Guildford, Surrey, UK About Blog Articles on IT, Information Security, Cloud migration and strategy trends from managed IT support service providers ramsac. It provides customised IT services including network management and 24 hour support, project design and implementation.
Since Mar 2013
Blog ramsac.com/blog
Facebook fans 154 ⋅ Twitter followers 1.3K ⋅ Domain Authority 33ⓘ

30. TWT Group Inc. Calgary IT Services & IT Support

Calgary, Alberta About Blog The TWT blog helps you learn about IT and how it affects your small business and how you can improve your business with a strong IT strategy.
Since Jun 2013
Blog twtgroup.ca/blog
Facebook fans 677 ⋅ Twitter followers 3.1K ⋅ Domain Authority 35ⓘ

31. Pyramid IT - IT Support Blog

West Lothian About Blog Find out about the latest IT industry news, along with any news and and special offers from Pyramid IT right here on our blog. Pyramid IT have been providing IT support and computer services to businesses in West Lothian, Edinburgh and surrounding areas for several years.
Frequency 2 posts / month
Since May 2012
Blog pyramid-it.co.uk/blog
Facebook fans 1.8K ⋅ Twitter followers 619 ⋅ Domain Authority 20ⓘ

32. The Yeomen Your Resource for Customer Support Tips & Insight

Richmond, Vancouver, United States About Blog Want to learn more about Customer Support? The Yeomen bog is regularly updated with stories and post from the CS community. The Yeomen is a Zendesk Partner that builds support solutions designed to turn customers into advocates of your company.
Since Mar 2014
Blog theyeomen.com/blog
Twitter followers 380 ⋅ Domain Authority 24ⓘ

33. Fentons IT | Business IT Support Blog

Rustington, West Sussex, London About Blog Sussex IT support blog posts on new IT releases, technical support, IT cost saving ideas and IT updates. Fentons are a family run team of IT engineers committed to providing first class IT support for growing businesses in Sussex.
Since Oct 2011
Blog fenton-it.co.uk/sussex-it-su..
Facebook fans 110 ⋅ Twitter followers 496 ⋅ Domain Authority 30ⓘ

34. Infinitech - IT Support Services Blog

San Francisco, California About Blog IT Support Services blog by Infinitech updated weekly that discusses network monitoring, computer repair services, desktop support services. Infinitech based in San Francisco is a leading IT support services company.
Since May 2011
Blog infinitechusa.net/it-support..
Facebook fans 131 ⋅ Twitter followers 37 ⋅ Domain Authority 23ⓘ

35. SortmyPC Keeping IT Support Simple

Edinburgh About Blog Read our blog to find helpful tips on your home and business IT support. Look out for our news. Get the best IT support for your business or home in Edinburgh. We are one of Edinburgh's top rated IT support companies. Call today for friendly advice.
Since Sep 2015
Blog sortmypc.co.uk/blog
Domain Authority 27ⓘ

36. Tech Support for HP - HP Technical Support Blog and News for Online Solution

Houston, Texas, United States About Blog Read latest HP technical support blog and news to get online tips for fix your HP device errors. Here, you can get latest tips and tricks and get Best Online Technical Support For HP Products.
Since May 2016
Blog hptechsupportnumber.com/blog
Domain Authority 28ⓘ

37. NowSMS Support Blog

Warlingham, Whyteleafe, United Kingdom About Blog SMS Gateway, SMS Server Software, MMS Gateway & MMSC. NowSMS is a powerful multi-protocol content delivery solution for SMS and MMS messaging. NowSMS is a highly scalable Windows based multi-protocol 2-way content delivery solution for SMS, MMS, and IoT with CPE and cloud options.
Since Feb 2003
Blog nowsms.com/category/supportblog
Twitter followers 124 ⋅ Domain Authority 45ⓘ

38. SaaSAge - IT Support & Services

Manchester, England About Blog The smartest business answers to the toughest technical questions from Manchester's leading business computing and IT support practitioners. SaaSAge IT Support and Services - Safe hands, smart heads.
Frequency 2 posts / quarter
Since Jan 2014
Blog saasage.co.uk/blog
Facebook fans 38 ⋅ Twitter followers 241 ⋅ Domain Authority 27ⓘ

39. MessageKite SMS Customer Support Blog

North America About Blog We write about customer support tools and techniques as well as latest technology making customer communication personal and effective.
Frequency 2 posts / year
Since May 2017
Blog messagekite.com/blog
Facebook fans 87 ⋅ Domain Authority 7ⓘ

40. Support.com - Rethinking customer support in a connected world

Eugene, OR, Koramangala Bangaluru, North America About Blog Support.com offers Support Cloud, cloud-based software for self-support & expert IT services for industry-leading agent based IT support.
Frequency 5 posts / year
Since Apr 2012
Blog support.com/blog
Facebook fans 5.3K ⋅ Twitter followers 1K ⋅ Social Engagement 4ⓘ ⋅ Domain Authority 56ⓘ

41. Edge IT

Letchworth, Hertfordshire About Blog The Edge IT blog providing great tips, advice, support and news on IT issues. Edge IT are Technology Consultants based in Letchworth, Hertfordshire, offering IT Support, Projects, Security, Cloud & Services to small businesses in Herts & beyond.
Frequency 1 post / year
Since Oct 2016
Blog edgeit.co/blog
Facebook fans 427 ⋅ Twitter followers 950 ⋅ Social Engagement 2ⓘ ⋅ Domain Authority 15ⓘ

42. runPCrun - IT Support for London

Holborn Viaduct, London About Blog runPCrun provides Complete outsource of your IT Department or just call an engineer for advice. They apply their knowledge and expertise to help you find a solution or design a strategy and outsource an IT business function. Perfect for SME's who want to focus on their own core functions.
Frequency 1 post / year
Since Mar 2005
Blog runpcrun.com/blog
Twitter followers 15 ⋅ Domain Authority 29ⓘ

43. Whitehats - Personalised IT support for Home

Dubai, United Arab Emirates About Blog Whitehats is a home IT support company in Dubai that offers value for money services to its customers. Browse through the different services offered.
Since Mar 2014
Blog whitehatssupport.com
Facebook fans 728 ⋅ Instagram Followers 488 ⋅ Domain Authority 20ⓘ

44. NSIS - Managed IT Support

London, Westminster, United Kingdom About Blog General IT Services and Support Help Blogspot. NSIS Systems Blogspot provides tried and tested support blogs to the world.
Since Sep 2012
Blog nsis.co.uk/blogspot
Facebook fans 133 ⋅ Twitter followers 247 ⋅ Domain Authority 18ⓘ

45. Ticketbird Meet your customers in all channels

Stockholm, Sweden, Västerås About Blog The Ticketbird blog is focused around customer support and good service. It makes your customer support simple smart and secure. We blog about customer support and bring you new ideas to use today.
Frequency 1 post / quarter
Since Dec 2016
Blog ticketbird.com/blog
Facebook fans 264 ⋅ Twitter followers 46 ⋅ Domain Authority 13ⓘ

46. faIT - Professional IT Support

Redditch About Blog Our blog provides tips, tricks, and advice for network management, security, hardware, and more. faIT UK are an innovative and leading IT consultancy providing a range of products along with installation and bespoke support services.
Since May 2015
Blog faituk.com
Facebook fans 80 ⋅ Twitter followers 112 ⋅ Domain Authority 16ⓘ