Top 50 Customer Support Blogs and Websites To Follow in 2018

1. Freshdesk Blogs – Customer Support

San Francisco, Chennai, India About Blog Our blog on Customer Support, Startups and more. Freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. It focusses on cross-functional team collaboration to deliver exceptional customer support.
Frequency about 2 posts per month.
Since Nov 2010
Website blog.freshdesk.com/topics/cu..
Facebook fans 70,110. Twitter followers 19,282.

2. Desk.com | Customer Service and Helpdesk Ticket Software

San Francisco, California, Melville, New York About Blog Learn customer support strategies from our customers, partners, and expert bloggers. Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.
Frequency about 1 post per week.
Since Dec 2009
Website desk.com/blog
Facebook fans 43,915. Twitter followers n/a.

3. Provide Support

New York City About Blog Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency about 1 post per week.
Since Jan 2012
Also in Customer Service Blogs
Website providesupport.com/blog
Facebook fans 14,051. Twitter followers 4,619.

4. ProProfs – Customer Support

Santa Monica, California, USA, India About Blog ProProfs is Knowledge Management Software for Quizzes, Tests, Training, Flashcards, Knowledge Base. Get started with our knowledge management softwares.
Frequency about 2 posts per month.
Since Jan 2016
Website proprofs.com/c/category/cust..
Facebook fans 24,022. Twitter followers 5,477.

5. TeamSupport - Customer Support Blog

Dallas, Texas About Blog B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency about 1 post per week.
Since Jan 2012
Website teamsupport.com/blog
Facebook fans 8,997. Twitter followers 31,209.

6. Groove – Customer Support

About Blog Better Customer Support with Groove. Beautifully Simple Help Desk Software for Small Businesses. On a Journey to 500k a Month.
Frequency about 3 posts per month.
Since Sep 2014
Website groovehq.com/support
Facebook fans 6. Twitter followers 9,331.

7. Olark Live Chat Blog - Customer Support

Ann Arbor, MI About Blog Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.
Frequency about 1 post per month.
Since Sep 2013
Website blog.olark.com/topic/custome..
Facebook fans 5,617. Twitter followers 7,304.

8. Helpshift - In-app Customer Support

San Francisco, CA About Blog Trends and tips to building a better in-app experience for your customers. Use in-app customer service as a competitive advantage. Helpshift is redefining how companies handle customer service on mobile.
Frequency about 2 posts per week.
Since Mar 2013
Website blog.helpshift.com
Facebook fans 6,795. Twitter followers 4,503.

9. LiveHelpNow - Your Real-Time Advantage

Montreal, Quebec, Vancouver, Toronto, Boston About Blog Find tips and best practices for customer service. LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket/email management, knowledge base management and the state-of-the-art analytics for your online business.
Frequency about 1 post per month.
Since Jan 2010
Website blog.livehelpnow.net
Facebook fans 719. Twitter followers 4,289.

10. LiveChat – Customer support

Poland, Boston, USA About Blog Live Chat Software and Help Desk Software. LiveChat provides the application for online sales and real-time support to businesses from over 150 countries. We help you actively engage your website visitors and provide them with friendly customer support.
Frequency about 1 post per month.
Since Feb 2014
Website livechatinc.com/blog/categor..
Facebook fans 41,326. Twitter followers 1,690.

11. Nexmo – Customer Support

Singapore, London, Hong Kong, San Franchisco About Blog Nexmo, a Vonage Company, is a global cloud communications platform leader providing innovative APIs & SDKs for voice, text, messaging & phone verification.
Frequency about 1 post per month.
Since Apr 2016
Website nexmo.com/blog/category/cust..
Facebook fans 13,325. Twitter followers 3,722.

12. Vanilla Forums Blog – Customer Support

Montreal, Qttawa, Canada About Blog News & Information about the most popular discussion forum on the web. Built originally on the premise of providing a better way to do conversation forums, Vanilla Forums has grown to meet the needs of its customers.
Frequency about 3 posts per week.
Since Jan 2014
Website blog.vanillaforums.com/tag/c..
Facebook fans 5,008. Twitter followers 4,631.

13. Support.com - Rethinking customer support in a connected world

Eugene, OR, Koramangala Bangaluru, North America About Blog Support.com offers Support Cloud, cloud-based software for self-support & expert IT services for industry-leading agent based IT support.
Frequency about 1 post per month.
Since Apr 2012
Website support.com/blog
Facebook fans 4,769. Twitter followers 1,121.

14. Higher Logic - Customer Support

Washington, DC, Arlington, Virginia About Blog The Higher Logic Blog offers Insights and advice on how private, cloud-based platforms can transform your organization into a community.
Frequency about 1 post per month.
Since Nov 2013
Website blog.higherlogic.com/topic/c..
Facebook fans 1,093. Twitter followers 3,037.

15. MindTouch - Content Experience Blog for Customer Success & Support

San Diego, CA About Blog The MindTouch blog covers trends in customer experience, content and self-service to help you better support your customers and make them more successful.
Frequency about 4 posts per week.
Website mindtouch.com/resources/blog
Facebook fans 2,886. Twitter followers 6,627.

16. NowSMS – Support Blog

Warlingham, Whyteleafe, United Kingdom About Blog SMS Gateway, SMS Server Software, MMS Gateway & MMSC. NowSMS is a powerful multi-protocol content delivery solution for SMS and MMS messaging. NowSMS is a highly scalable Windows based multi-protocol 2-way content delivery solution for SMS, MMS, and IoT with CPE and cloud options.
Frequency about 1 post per month.
Since Feb 2003
Website nowsms.com/category/supportblog
Facebook fans n/a. Twitter followers 53.

17. Esri UK — Technical Support

United Kingdom About Blog Esri UK provides solutions, technology and services including off the shelf applications built on the ArcGIS software suite and an extensive range of consulting and training services. Delivering Innovative GIS Solutions Esri UK is a privately held, UK-owned company that provides world-class enterprise geographic information systems.
Frequency about 2 posts per month.
Since Feb 2011
Also in IT Support Blogs
Website communityhub.esriuk.com/tech..
Facebook fans 4,193. Twitter followers 6,152.

18. iCorps Technologies - IT Solutions, Support, & Security Blog

Boston, New York, Philadelphia About Blog Top trends in data security and IT support services. Find out why outsourced and managed IT services are top choices for businesses.
Frequency about 1 post per week.
Since Aug 2011
Website blog.icorps.com
Facebook fans 283. Twitter followers 619.

19. Wolken Software - Service Desk and Customer Support

California, USA, Bangalore, India About Blog Stay up to date with our thoughts on service desk and customer support trends, events and more.
Frequency about 2 posts per month.
Since Mar 2015
Website wolkensoftware.com/blog
Facebook fans 483. Twitter followers 154.

20. Manhattan Tech Support – IT Support Company

New York, NY, United States About Blog Read posts from out IT pros and get Fast, reliable tech support. Manhattan Tech Support provides IT services to businesses in New York City and the NY metro area.
Frequency about 3 posts per week.
Since Jul 2013
Website manhattantechsupport.com/blog
Facebook fans 173. Twitter followers 27.

21. The PhaseWare Files

McKinney, TX About Blog Articles about Customer Support Software and how companies can benefit from an excellent software package. We provide Customer Service and Support Software that gives the power of the enterprise to the small to medium business for a reasonable price.
Frequency about 1 post per month.
Since Jun 2007
Website phaseware.com/phaseware-file..
Facebook fans 99. Twitter followers 923.

22. OneSupport - Computer Tech Support

San Marcos, Texas, USA About Blog OneSupport has 20 years of experience providing support to home and business computer users. If you are looking for assistance with a new computer, installing hardware or software, scanning for and removing a virus, or looking for advice on new technology, our friendly U.S. based technicians can connect to your machine and provide help 24 hours a day.
Frequency about 2 posts per month.
Since Jan 2015
Website onesupport.com/blog-2
Facebook fans 1,494. Twitter followers 540.

23. TechSee – Your ultimate source for innovation in Customer Support

Herzliya, Israel About Blog The latest technologies, trends & insights about Customer Service & Support of Things, for contact center and field service professionals. TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence.
Frequency about 2 posts per month.
Since Sep 2016
Website techsee.me/blog
Facebook fans 80. Twitter followers 1,009.

24. The Yeomen – Your Resource for Customer Support Tips & Insight

Richmond, Vancouver, United States About Blog Want to learn more about Customer Support? The Yeomen bog is regularly updated with stories and post from the CS community. The Yeomen is a Zendesk Partner that builds support solutions designed to turn customers into advocates of your company.
Frequency about 2 posts per month.
Since Mar 2014
Website theyeomen.com/blog
Facebook fans 312. Twitter followers 424.

25. runPCrun - IT Support for London

Holborn Viaduct, London About Blog runPCrun provides Complete outsource of your IT Department or just call an engineer for advice. They apply their knowledge and expertise to help you find a solution or design a strategy and outsource an IT business function. Perfect for SME's who want to focus on their own core functions.
Frequency about 1 post per month.
Since Mar 2005
Website runpcrun.com/blog
Facebook fans n/a. Twitter followers 15.

26. InfoTech - The I.T Support and Cloud Company

Rochester, Kent, London, England, United Kingdom About Blog InfoTech Solutions IT Support Blog keeps you up to date with all the latest IT support news as well as IT solutions, IT trends and useful tips.
Frequency about 2 posts per month.
Since Oct 2015
Website infotech.co.uk/blog
Facebook fans 190. Twitter followers 533.

27. PC Support Group

Northwest-Liverpool/Manchester About Blog IT Support ideas, tips and news for business from the award winning computer support company. Service focused computer support throughout the UK service.
Frequency about 1 post per month.
Since Sep 2007
Website pcsupportgroup.com/blog
Facebook fans 641. Twitter followers 1,717.

28. Tech Helpline – Your Personal Tech Support Team

Orlando, Florida, United States About Blog Computer Repair, Service & Support Blog. Tech Helpline, a U.S.-based tech support call center, began in 2000 as a service to members of a large trade association. We offer exceptional technical support service to save our clients time, money and technological frustration.
Frequency about 2 posts per month.
Since Nov 2009
Website techhelpline.com/blog
Facebook fans 1,310. Twitter followers 249.

29. 4 Corner IT - Tech Support Blog

Miami, Fort Lauderdale, FL About Blog 4 Corner IT is a tech support blog. Computer and network support info for small and medium size businesses in Miami, Fort Lauderdale, and West Palm Beach Fl. It provides Technology solutions and IT support, managed services, hosting, network security, backup and more.
Frequency about 2 posts per week.
Since Dec 2012
Website 4cornerit.com
Facebook fans 952. Twitter followers 1,164.

30. Sinu - IT Support Articles

New York, Washington DC, Boston, New Jersey About Blog Visit Sinu today and explore the blogs that we have available related to information technology and business. Sinu’s proprietary IT service application delivers, integrates and tracks all of a customer’s IT functionality, including communications, mobility, file share, security, backup and support.
Frequency about 2 posts per month.
Since May 2012
Website sinu.com/blog
Facebook fans 159. Twitter followers 92.

31. ramsac - IT Support and Strategy Blog

Guildford, Surrey, UK About Blog Articles on IT, Information Security, Cloud migration and strategy trends from managed IT support service providers ramsac. It provides customised IT services including network management and 24 hour support, project design and implementation.
Frequency about 1 post per week.
Since Mar 2013
Website ramsac.com/blog
Facebook fans 128. Twitter followers 1,046.

32. Infinitech - IT Support Services Blog

San Francisco, California About Blog IT Support Services blog by Infinitech updated weekly that discusses network monitoring, computer repair services, desktop support services. Infinitech based in San Francisco is a leading IT support services company.
Frequency about 3 posts per month.
Since May 2011
Website infinitechusa.net/it-support..
Facebook fans 132. Twitter followers 40.

33. Whitehats - Personalised IT support for Home

Dubai, United Arab Emirates About Blog Whitehats is a home IT support company in Dubai that offers value for money services to its customers. Browse through the different services offered.
Frequency about 4 posts per month.
Since Mar 2014
Website whitehatssupport.com
Facebook fans 683. Twitter followers n/a.

34. SortmyPC – Keeping IT Support Simple

Edinburgh About Blog Read our blog to find helpful tips on your home and business IT support. Look out for our news. Get the best IT support for your business or home in Edinburgh. We are one of Edinburgh’s top rated IT support companies. Call today for friendly advice.
Frequency about 2 posts per month.
Since Sep 2015
Website sortmypc.co.uk/blog
Facebook fans 313. Twitter followers 458.

35. Tech Support for HP - HP Technical Support Blog and News for Online Solution

Houston, Texas, United States About Blog Read latest HP technical support blog and news to get online tips for fix your HP device errors. Here, you can get latest tips and tricks and get Best Online Technical Support For HP Products.
Frequency about 1 post per month.
Since May 2016
Website hptechsupportnumber.com/blog
Facebook fans 163. Twitter followers 119.

36. TWT Group Inc. – Calgary IT Services & IT Support

Calgary, Alberta About Blog The TWT blog helps you learn about IT and how it affects your small business and how you can improve your business with a strong IT strategy.
Frequency about 1 post per month.
Since Jun 2013
Website twtgroup.ca/blog
Facebook fans 570. Twitter followers 3,365.

37. SaaSAge - IT Support & Services

Manchester, England About Blog The smartest business answers to the toughest technical questions from Manchester’s leading business computing and IT support practitioners. SaaSAge IT Support and Services - Safe hands, smart heads.
Frequency about 2 posts per month.
Since Jan 2014
Website saasage.co.uk/blog
Facebook fans 37. Twitter followers 241.

38. AE Technology Group - IT Support Long Island Managed IT Services for Business

Rockville Centre, New York, New Jersey, Florida About Blog 24/7 business IT support on Long Island. Providing managed IT services and delivers IT management, strategy, support, and service. We educate, implement and advance businesses with innovative, cost-effective technical solutions.
Frequency about 1 post per week.
Since Feb 2013
Website aetechgroup.com
Facebook fans 600. Twitter followers 541.

39. MessageKite – SMS Customer Support Blog

North America About Blog We write about customer support tools and techniques as well as latest technology making customer communication personal and effective.
Frequency about 1 post per month.
Since May 2017
Website messagekite.com/blog
Facebook fans 74. Twitter followers n/a.

40. NSIS - Managed IT Support

London, Westminster, United Kingdom About Blog General IT Services and Support Help Blogspot. NSIS Systems Blogspot provides tried and tested support blogs to the world.
Frequency about 1 post per week.
Since Sep 2012
Website nsis.co.uk/blogspot
Facebook fans 136. Twitter followers 665.

41. Pyramid IT - IT Support Blog

West Lothian About Blog Find out about the latest IT industry news, along with any news and and special offers from Pyramid IT right here on our blog. Pyramid IT have been providing IT support and computer services to businesses in West Lothian, Edinburgh and surrounding areas for several years.
Frequency about 3 posts per month.
Since May 2012
Website pyramid-it.co.uk/blog
Facebook fans 1,534. Twitter followers 577.

42. Edge IT

Letchworth, Hertfordshire About Blog The Edge IT blog providing great tips, advice, support and news on IT issues. Edge IT are Technology Consultants based in Letchworth, Hertfordshire, offering IT Support, Projects, Security, Cloud & Services to small businesses in Herts & beyond.
Frequency about 1 post per month.
Since Oct 2016
Website edgeit.co/blog
Facebook fans 429. Twitter followers 913.

43. Ticketbird – Meet your customers in all channels

Stockholm, Sweden, Västerås About Blog The Ticketbird blog is focused around customer support and good service. It makes your customer support simple smart and secure. We blog about customer support and bring you new ideas to use today.
Frequency about 1 post per month.
Since Dec 2016
Website ticketbird.com/blog
Facebook fans 166. Twitter followers 30.

44. Fentons IT – Sussex IT Support Blog

Rustington, West Sussex, London About Blog Sussex IT support blog posts on new IT releases, technical support, IT cost saving ideas and IT updates. Fentons are a family run team of IT engineers committed to providing first class IT support for growing businesses in Sussex.
Frequency about 1 post per month.
Since Oct 2011
Website fenton-it.co.uk/sussex-it-su..
Facebook fans 84. Twitter followers 493.

45. faIT - Professional IT Support

Redditch About Blog Our blog provides tips, tricks, and advice for network management, security, hardware, and more. faIT UK are an innovative and leading IT consultancy providing a range of products along with installation and bespoke support services.
Frequency about 1 post per month.
Since May 2015
Website faituk.com
Facebook fans 79. Twitter followers 119.