Top 50 Customer Support Blogs & Websites To Follow in 2020

1. Freshdesk Blogs Customer Support

San Francisco, Chennai, India About Blog Our blog on Customer Support, Startups and more. Freshdesk is cloud-based customer support software that gives you everything you need to deliver exceptional support. It focusses on cross-functional team collaboration to deliver exceptional customer support. Since Nov 2010 Blog blog.freshdesk.com/topics/cu..
Facebook fans 68.9K ⋅ Twitter followers 21K ⋅ Domain Authority 43ⓘ ⋅ Alexa Rank 1.4Kⓘ

2. Provide Support

New York City, New York, United States About Blog Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog. Frequency 1 post / month Since Jan 2012 Also in Customer Service Blogs Blog providesupport.com/blog
Facebook fans 13.7K ⋅ Twitter followers 4.2K ⋅ Social Engagement 4ⓘ ⋅ Domain Authority 78ⓘ ⋅ Alexa Rank 29.5Kⓘ

3. ProProfs Customer Support

Santa Monica, California, USA, India About Blog ProProfs is Knowledge Management Software for Quizzes, Tests, Training, Flashcards, Knowledge Base. Get started with our knowledge management softwares. Frequency 1 post / week Since Jan 2016 Blog proprofs.com/c/category/cust..
Facebook fans 24.7K ⋅ Twitter followers 5.5K ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 85ⓘ ⋅ Alexa Rank 3Kⓘ

4. TeamSupport - Customer Support Blog

Dallas, Texas, United States About Blog B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support. Frequency 2 posts / month Since Jan 2012 Blog teamsupport.com/blog
Facebook fans 14K ⋅ Twitter followers 19.8K ⋅ Social Engagement 1ⓘ ⋅ Domain Authority 48ⓘ ⋅ Alexa Rank 73.7Kⓘ

5. Groove Customer Support

About Blog Better Customer Support with Groove. Beautifully Simple Help Desk Software for Small Businesses. On a Journey to 500k a Month. Frequency 1 post / week Since Sep 2014 Blog groovehq.com/blog/customer-s..
Facebook fans 9 ⋅ Twitter followers 7.3K ⋅ Social Engagement 9ⓘ ⋅ Domain Authority 64ⓘ ⋅ Alexa Rank 10.5Kⓘ

6. Olark Live Chat Blog - Customer Support

Ann Arbor, Michigan, United States About Blog Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support. Frequency 1 post / quarter Since Sep 2013 Blog blog.olark.com/topic/custome..
Facebook fans 5.6K ⋅ Twitter followers 7K ⋅ Social Engagement 3ⓘ ⋅ Domain Authority 75ⓘ ⋅ Alexa Rank 15.8Kⓘ

7. Helpshift - In-app Customer Support

San Francisco, California, United States About Blog Trends and tips to building a better in-app experience for your customers. Use in-app customer service as a competitive advantage. Helpshift is redefining how companies handle customer service on mobile. Since Mar 2013 Blog blog.helpshift.com
Facebook fans 6.7K ⋅ Twitter followers 4.5K ⋅ Domain Authority 76 ⋅ Alexa Rank 11.6K

8. LiveHelpNow - Your Real-Time Advantage

Montreal, Quebec, Canada About Blog Find tips and best practices for customer service. LiveHelpNow is a Help Desk and Customer Support Software Featuring easy to use live chat, ticket/email management, knowledge base management and the state-of-the-art analytics for your online business. Frequency 7 posts / quarter Since Jan 2010 Blog blog.livehelpnow.net
Facebook fans 864 ⋅ Twitter followers 4.9K ⋅ Social Engagement 3 ⋅ Domain Authority 55 ⋅ Alexa Rank 14.2K

9. LiveChat Customer support

Boston, Massachusetts, United States About Blog Live Chat Software and Help Desk Software. LiveChat provides the application for online sales and real-time support to businesses from over 150 countries. We help you actively engage your website visitors and provide them with friendly customer support. Since Feb 2014 Blog livechatinc.com/blog/categor..
Facebook fans 57.5K ⋅ Twitter followers 2K ⋅ Domain Authority 74 ⋅ Alexa Rank 4K

10. Nexmo Customer Support

Singapore About Blog Nexmo, a Vonage Company, is a global cloud communications platform leader providing innovative APIs & SDKs for voice, text, messaging & phone verification. Frequency 8 posts / year Since Apr 2016 Blog nexmo.com/blog/category/cust..
Facebook fans 23.7K ⋅ Twitter followers 8.7K ⋅ Social Engagement 1 ⋅ Domain Authority 59 ⋅ Alexa Rank 14.7K

11. Vanilla Forums Blog Customer Support

Montreal, Qttawa, Canada About Blog News & Information about the most popular discussion forum on the web. Built originally on the premise of providing a better way to do conversation forums, Vanilla Forums has grown to meet the needs of its customers. Since Jan 2014 Blog blog.vanillaforums.com/tag/c..
Facebook fans 5.7K ⋅ Twitter followers 4.6K ⋅ Domain Authority 60 ⋅ Alexa Rank 75.7K

12. Higher Logic - Customer Support

Washington, District Of Columbia, United States About Blog The Higher Logic Blog offers Insights and advice on how private, cloud-based platforms can transform your organization into a community. Frequency 1 post / month Since Nov 2013 Blog blog.higherlogic.com/topic/c..
Facebook fans 1.3K ⋅ Twitter followers 3.8K ⋅ Social Engagement 1 ⋅ Domain Authority 54 ⋅ Alexa Rank 108K

13. MindTouch - Content Experience Blog for Customer Success & Support

San Diego, California, United States About Blog The MindTouch blog covers trends in customer experience, content and self-service to help you better support your customers and make them more successful. Frequency 1 post / week Blog mindtouch.com/resources/blog
Facebook fans 2.8K ⋅ Twitter followers 6.4K ⋅ Domain Authority 60 ⋅ Alexa Rank 307.8K

14. Esri UK — Technical Support

United Kingdom About Blog Esri UK provides solutions, technology and services including off the shelf applications built on the ArcGIS software suite and an extensive range of consulting and training services. Delivering Innovative GIS Solutions Esri UK is a privately held, UK-owned company that provides world-class enterprise geographic information systems. Frequency 6 posts / year Since Feb 2011 Also in IT Support Blogs Blog communityhub.esriuk.com/tech..
Facebook fans 4.6K ⋅ Twitter followers 8K ⋅ Domain Authority 56 ⋅ Alexa Rank 441.1K

15. TechSee Your ultimate source for innovation in Customer Support

Israel About Blog The latest technologies, trends & insights about Customer Service & Support of Things, for contact center and field service professionals. TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and artificial intelligence. Frequency 1 post / week Since Sep 2016 Blog techsee.me/blog
Facebook fans 1.2K ⋅ Twitter followers 1K ⋅ Social Engagement 1 ⋅ Domain Authority 40 ⋅ Alexa Rank 393.2K

16. OneSupport - Computer Tech Support

San Marcos, Texas, United States About Blog OneSupport has 20 years of experience providing support to home and business computer users. If you are looking for assistance with a new computer, installing hardware or software, scanning for and removing a virus, or looking for advice on new technology, our friendly U.S. based technicians can connect to your machine and provide help 24 hours a day. Frequency 1 post / month Since Jan 2015 Blog onesupport.com/blog-2
Facebook fans 3K ⋅ Twitter followers 833 ⋅ Social Engagement 13 ⋅ Domain Authority 31 ⋅ Alexa Rank 800.8K

17. iCorps Technologies - IT Solutions, Support, & Security Blog

Boston, Massachusetts, United States About Blog Top trends in data security and IT support services. Find out why outsourced and managed IT services are top choices for businesses. Frequency 5 posts / month Since Aug 2011 Blog blog.icorps.com
Facebook fans 295 ⋅ Twitter followers 666 ⋅ Social Engagement 17 ⋅ Domain Authority 33 ⋅ Alexa Rank 767.4K

18. Wolken Software - Service Desk and Customer Support

California, United States About Blog Stay up to date with our thoughts on service desk and customer support trends, events and more. Frequency 1 post / quarter Since Mar 2015 Blog wolkensoftware.com/blog
Facebook fans 513 ⋅ Twitter followers 177 ⋅ Domain Authority 30 ⋅ Alexa Rank 2M

19. Sinu - IT Support Articles

Washington, District Of Columbia, United States About Blog Visit Sinu today and explore the blogs that we have available related to information technology and business. Sinu's proprietary IT service application delivers, integrates and tracks all of a customer's IT functionality, including communications, mobility, file share, security, backup, and support. Frequency 2 posts / month Since May 2012 Blog sinu.com/blog
Facebook fans 368 ⋅ Twitter followers 96 ⋅ Social Engagement 4 ⋅ Domain Authority 33 ⋅ Alexa Rank 1.1M

20. Manhattan Tech Support IT Support Company

New York, United States About Blog Read posts from out IT pros and get Fast, reliable tech support. Manhattan Tech Support provides IT services to businesses in New York City and the NY metro area. Frequency 2 posts / week Since Jul 2013 Blog manhattantechsupport.com/blog
Facebook fans 330 ⋅ Twitter followers 49 ⋅ Social Engagement 7 ⋅ Domain Authority 27 ⋅ Alexa Rank 389.7K

21. The PhaseWare Files

Texas, United States About Blog Articles about Customer Support Software and how companies can benefit from an excellent software package. We provide Customer Service and Support Software that gives the power of the enterprise to the small to medium business for a reasonable price. Frequency 1 post / year Since Jun 2007 Blog phaseware.com/phaseware-file..
Facebook fans 100 ⋅ Twitter followers 865 ⋅ Domain Authority 35 ⋅ Alexa Rank 1.9M

22. Tech Helpline Your Personal Tech Support Team

Orlando, Florida, United States About Blog Computer Repair, Service & Support Blog. Tech Helpline, a U.S.-based tech support call center, began in 2000 as a service to members of a large trade association. We offer exceptional technical support service to save our clients time, money and technological frustration. Frequency 1 post / week Since Nov 2009 Blog techhelpline.com/blog
Facebook fans 1.4K ⋅ Twitter followers 283 ⋅ Domain Authority 30 ⋅ Alexa Rank 1.4M

23. Contact Assistance

United States About Blog Contact Assistance - for Antivirus, Browsers, Printers, Routers, Accounting, Email, Apple, Microsoft, Pogo, Other Support from Experts. Frequency 7 posts / year Blog contactassistance.com/2019/04
Twitter followers 1 ⋅ Instagram Followers 7 ⋅ Domain Authority 37 ⋅ Alexa Rank 604.7K

24. InfoTech | IT Support Blog

Rochester, Kent, United Kingdom About Blog InfoTech Solutions IT Support Blog keeps you up to date with all the latest IT support news as well as IT solutions, IT trends and useful tips. IT Support and IT Services experts offering the best service in Kent. InfoTech Solutions aim is to help small business grow and achieve their goals by providing effective and reliable IT support. Frequency 2 posts / week Since Oct 2015 Also in UK Customer Support Blogs Blog infotech.co.uk/blog
Facebook fans 196 ⋅ Twitter followers 644 ⋅ Social Engagement 3 ⋅ Domain Authority 29 ⋅ Alexa Rank 4.5M

25. 4 Corner IT - Tech Support Blog

Miami, Florida, United States About Blog 4 Corner IT is a tech support blog. Computer and network support info for small and medium size businesses in Miami, Fort Lauderdale, and West Palm Beach Fl. It provides Technology solutions and IT support, managed services, hosting, network security, backup and more. Frequency 1 post / month Since Dec 2012 Also in Lauderdale Blogs Blog 4cornerit.com
Facebook fans 926 ⋅ Twitter followers 851 ⋅ Domain Authority 33 ⋅ Alexa Rank 4.8M

26. AE Technology Group - IT Support Long Island Managed IT Services for Business

New York, United States About Blog 24/7 business IT support on Long Island. Providing managed IT services and delivers IT management, strategy, support, and service. We educate, implement and advance businesses with innovative, cost-effective technical solutions. Frequency 1 post / month Since Feb 2013 Blog aetechgroup.com
Facebook fans 616 ⋅ Twitter followers 1.4K ⋅ Domain Authority 25 ⋅ Alexa Rank 2.5M

27. PC Support Group

Liverpool, England, United Kingdom About Blog IT Support ideas, tips and news for business from the award winning computer support company. Service focused computer support throughout the UK service. Frequency 1 post / week Since Sep 2007 Blog pcsupportgroup.com/blog
Facebook fans 640 ⋅ Twitter followers 1.7K ⋅ Domain Authority 39 ⋅ Alexa Rank 3.4M

28. Cx MOMENTS | Customer support analytics

Dublin, Ireland About Blog Use Cx MOMENTS to turn your customer conversations into actionable data with artificial intelligence. Find trends and insights in your customer support data to answer your teams biggest questions. Frequency 3 posts / year Blog cxmoments.com/blog
Twitter followers 265 ⋅ Domain Authority 29 ⋅

29. ramsac - IT Support and Strategy Blog

Guildford, England, United Kingdom About Blog Articles on IT, Information Security, Cloud migration and strategy trends from managed IT support service providers ramsac. It provides customised IT services including network management and 24 hour support, project design and implementation. Since Mar 2013 Blog ramsac.com/blog
Facebook fans 154 ⋅ Twitter followers 1.3K ⋅ Domain Authority 32 ⋅ Alexa Rank 3.1M

30. TWT Group Inc. Calgary IT Services & IT Support

Calgary, Alberta, Canada About Blog The TWT blog helps you learn about IT and how it affects your small business and how you can improve your business with a strong IT strategy. Since Jun 2013 Blog twtgroup.ca/blog
Facebook fans 677 ⋅ Twitter followers 3.1K ⋅ Domain Authority 36 ⋅ Alexa Rank 2.8M

31. Pyramid IT - IT Support Blog

Alpharetta, Georgia, United States About Blog Find out about the latest IT industry news, along with any news and and special offers from Pyramid IT right here on our blog. Pyramid IT have been providing IT support and computer services to businesses in West Lothian, Edinburgh and surrounding areas for several years. Frequency 2 posts / quarter Since May 2012 Blog pyramid-it.co.uk/blog
Facebook fans 1.8K ⋅ Twitter followers 621 ⋅ Domain Authority 16 ⋅

32. The Yeomen Your Resource for Customer Support Tips & Insight

Richmond, Vancouver, United States About Blog Want to learn more about Customer Support? The Yeomen bog is regularly updated with stories and post from the CS community. The Yeomen is a Zendesk Partner that builds support solutions designed to turn customers into advocates of your company. Since Mar 2014 Blog theyeomen.com/blog
Twitter followers 377 ⋅ Domain Authority 22 ⋅

33. Fentons IT | Business IT Support Blog

Rustington, England, United Kingdom About Blog Sussex IT support blog posts on new IT releases, technical support, IT cost saving ideas and IT updates. Fentons are a family run team of IT engineers committed to providing first class IT support for growing businesses in Sussex. Since Oct 2011 Blog fenton-it.co.uk/sussex-it-su..
Facebook fans 110 ⋅ Twitter followers 493 ⋅ Domain Authority 26 ⋅

34. Infinitech - IT Support Services Blog

San Francisco, California, United States About Blog IT Support Services blog by Infinitech updated weekly that discusses network monitoring, computer repair services, desktop support services. Infinitech based in San Francisco is a leading IT support services company. Since May 2011 Blog infinitechusa.net/it-support..
Facebook fans 130 ⋅ Twitter followers 37 ⋅ Domain Authority 25 ⋅

35. SortmyPC Keeping IT Support Simple

Edinburgh, Scotland, United Kingdom About Blog Read our blog to find helpful tips on your home and business IT support. Look out for our news. Get the best IT support for your business or home in Edinburgh. We are one of Edinburgh's top rated IT support companies. Call today for friendly advice. Since Sep 2015 Blog sortmypc.co.uk/blog
Domain Authority 27 ⋅

36. Tech Support for HP - HP Technical Support Blog and News for Online Solution

Houston, Texas, United States About Blog Read latest HP technical support blog and news to get online tips for fix your HP device errors. Here, you can get latest tips and tricks and get Best Online Technical Support For HP Products. Since May 2016 Blog hptechsupportnumber.com/blog
Domain Authority 27 ⋅

37. NowSMS Support Blog

Warlingham, Whyteleafe, United Kingdom About Blog SMS Gateway, SMS Server Software, MMS Gateway & MMSC. NowSMS is a powerful multi-protocol content delivery solution for SMS and MMS messaging. NowSMS is a highly scalable Windows based multi-protocol 2-way content delivery solution for SMS, MMS, and IoT with CPE and cloud options. Since Feb 2003 Blog nowsms.com/category/supportblog
Twitter followers 124 ⋅ Domain Authority 46 ⋅ Alexa Rank 456.4K

38. SaaSAge - IT Support & Services

Manchester, England, United Kingdom About Blog The smartest business answers to the toughest technical questions from Manchester's leading business computing and IT support practitioners. SaaSAge IT Support and Services - Safe hands, smart heads. Frequency 2 posts / year Since Jan 2014 Blog saasage.co.uk/blog
Facebook fans 40 ⋅ Twitter followers 244 ⋅ Instagram Followers 1 ⋅ Domain Authority 26 ⋅

39. MessageKite SMS Customer Support Blog

United States About Blog We write about customer support tools and techniques as well as latest technology making customer communication personal and effective. Frequency 2 posts / year Since May 2017 Blog messagekite.com/blog
Facebook fans 87 ⋅ Domain Authority 5 ⋅

40. Support.com - Rethinking customer support in a connected world

Eugene, Oregon, United States About Blog Support.com offers Support Cloud, cloud-based software for self-support & expert IT services for industry-leading agent based IT support. Frequency 4 posts / year Since Apr 2012 Blog support.com/blog
Facebook fans 5.3K ⋅ Twitter followers 1.1K ⋅ Domain Authority 57 ⋅ Alexa Rank 77.6K

41. Edge IT

Letchworth, England, United Kingdom About Blog The Edge IT blog providing great tips, advice, support and news on IT issues. Edge IT are Technology Consultants based in Letchworth, Hertfordshire, offering IT Support, Projects, Security, Cloud & Services to small businesses in Herts & beyond. Frequency 1 post / year Since Oct 2016 Blog edgeit.co/blog
Facebook fans 420 ⋅ Twitter followers 939 ⋅ Social Engagement 6 ⋅ Domain Authority 14 ⋅

42. runPCrun - IT Support for London

London, England, United Kingdom About Blog runPCrun provides Complete outsource of your IT Department or just call an engineer for advice. They apply their knowledge and expertise to help you find a solution or design a strategy and outsource an IT business function. Perfect for SME's who want to focus on their own core functions. Since Mar 2005 Blog runpcrun.com/blog
Twitter followers 15 ⋅ Domain Authority 28 ⋅ Alexa Rank 4.8M

43. Whitehats - Personalised IT support for Home

Dubai, Dubayy, United Arab Emirates About Blog Whitehats is a home IT support company in Dubai that offers value for money services to its customers. Browse through the different services offered. Since Mar 2014 Blog whitehatssupport.com
Facebook fans 717 ⋅ Instagram Followers 486 ⋅ Domain Authority 18 ⋅ Alexa Rank 6.3M

44. NSIS - Managed IT Support

London, Westminster, United Kingdom About Blog General IT Services and Support Help Blogspot. NSIS Systems Blogspot provides tried and tested support blogs to the world. Frequency 2 posts / quarter Since Sep 2012 Blog nsis.co.uk/blogspot
Facebook fans 133 ⋅ Twitter followers 247 ⋅ Domain Authority 21 ⋅

45. Ticketbird Meet your customers in all channels

Stockholm, Stockholms Lan, Sweden About Blog The Ticketbird blog is focused around customer support and good service. It makes your customer support simple smart and secure. We blog about customer support and bring you new ideas to use today. Frequency 1 post / year Since Dec 2016 Blog ticketbird.com/blog
Facebook fans 264 ⋅ Twitter followers 46 ⋅ Domain Authority 15 ⋅

46. faIT - Professional IT Support

Redditch, England, United Kingdom About Blog Our blog provides tips, tricks, and advice for network management, security, hardware, and more. faIT UK are an innovative and leading IT consultancy providing a range of products along with installation and bespoke support services. Since May 2015 Blog faituk.com
Facebook fans 80 ⋅ Twitter followers 111 ⋅ Domain Authority 15 ⋅