25 Best Customer Success Blogs and Websites

1. Gainsight

San Francisco, California, US
Gainsight is the customer success company that offers businesses everything they need to retain customers and drive company growth post-sale. Take your customer success team to the next level by taking advantage of Gainsight's industry-standard best practices and thought leadership.
gainsight.com/cust..
3.7K⋅ 13.9K⋅ 1.4K ⋅1 post / week ⋅ Aug 2019 Get Email Contact

2. ClientSuccess

Lehi, Utah, US
ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. Follow our blog that covers customers' success best practices, strategies, and trends.
Also in Customer Service Blogs
clientsuccess.com/..
451⋅ 2.2K ⋅3 posts / month ⋅ Aug 2014 Get Email Contact

3. ChurnZero

Washington, District of Columbia, US
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is customer success software helping business understand their customer's product usage, assesses their health, and gives business the means to manage and automate the customer experience.
Also in Success Blogs
churnzero.net/blog
280⋅ 1.8K ⋅1 post / week ⋅ Aug 2015 Get Email Contact

4. Totango | Customer Success Blog

San Mateo, California, US
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Follow our blog that covers topics like customer engagement, customer experience, customer health, customer loyalty and many more.
blog.totango.com
4.2K⋅ 7.9K ⋅1 post / week ⋅ Dec 2010 Get Email Contact

5. SmartKarrot Blog

Dallas, Texas, US
Content on customer success, product experience, product analytics, product success, and more. to help you understand more about customer churn rate, customer success metrics, user engagement, net promoter score, etc. SmartKarrot is a comprehensive and customizable Customer and Product Success platform.
Also in SAAS Blogs
smartkarrot.com/re..
3.1K⋅ 1.1K ⋅5 posts / week Get Email Contact

6. The Success League

San Francisco, California, US
The Success League is a customer success consulting firm that works with executives to build and develop top-performing customer success teams. Customer success is the key to driving revenue, client retention, and exceptional customer experiences. Follow us to stay updated.
thesuccessleague.i..
898 ⋅3 posts / week ⋅ Jun 2015 Get Email Contact

7. Vitally Blog

New York City, New York, US
Discover the Customer Success resources you need to supercharge your book of business. Articles cover Customer Success How Tos, Tips, and More. Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
vitally.io/blog
442 ⋅3 posts / month Get Email Contact

8. Custify

Bucharest, Bucuresti, Romania
The place where customer churn ends and customer success begins. Stay in the loop with current trends by reading the weekly expert know-how delivery from the Custify Blog. This is a one-stop for customer success advice, tutorials, and tips.
custify.com/blog
371⋅ 686 ⋅1 post / week Get Email Contact

9. Involve.ai

Los Angeles, California, US
involve.ai's blog gives Customer Success and Revenue leaders content from thought leaders and the community on the successful use of tech in Customer Success. involve.ai helps you prevent churn, grow revenue, and deliver amazing customer outcomes.
involve.ai/blog
52⋅ 244 ⋅1 post / week Get Email Contact

10. The Customer Success Newsletter

The objective of The Customer Success Newsletter is to highlight the very best Customer Success content in the industry. Our mission is to improve your customer success skill set and knowledge with actionable best practices, industry trends, and peer-to-peer advice. We're happy to share that that mission isn't going anywhere!
thecustomersuccess..
9 posts / day Get Email Contact

11. Adobe » Customer Success

France
Adobe is the global leader in digital media and digital marketing solutions. Follow our blog to get the latest updates about Customer Success.
blogs.adobe.com/di..
872K⋅ 1M ⋅ Sep 2015 Get Email Contact

12. Customer Success North America Blog

San Francisco, California, US
Oracle Customer Success Business Advisory Services can help meet your unique business needs. Follow us to get the latest news and updates regularly.
blogs.oracle.com/c..
2.9M⋅ 816.1K⋅ 213.3K ⋅ Jul 2019 Get Email Contact

13. NPS I Love You by Catalyst

This weekly podcast is all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, host Ben Winn talks to everyone from artists to scientists, CEOs to CSMs and everyone in between to give you powerful insights that will help you in your career and in life.
Also in Customer Success Podcasts
podcasts.apple.com..
20 posts / year Get Email Contact

14. Rubrik » Customer Success

Palo Alto, California, US
Rubrik is the market leader in Cloud Data Management, the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. Follow us to stay updated.
rubrik.com/blog/ta..
13.9K⋅ 37.3K ⋅ Dec 2016 Get Email Contact

15. Insight Partners » Customer Success

New York City, New York, US
Searching for resources on how to increase customer success at your company? Take a look at the relevant resources available from Insight Partners today!
insightpartners.co..
16.2K⋅ 660 ⋅1 post / quarter ⋅ May 2015 Get Email Contact

16. DiscoverOrg » Customer Success

Vancouver, Washington, US
DiscoverOrg is the leading global marketing and sales intelligence tool. Follow us as our experts share strategies on keeping customers engaged.
discoverorg.com/ca..
2K⋅ 7.8K⋅ 576 ⋅ Dec 2015 Get Email Contact

17. Strikedeck

Sunnyvale, California, US
Need the best customer success platform? Associate with Strikedeck that is one of the best, fastest and the most connectable customer success platform. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.
strikedeck.com/cus..
204⋅ 6K ⋅2 posts / year ⋅ Mar 2016 Get Email Contact

18. Jermaine Edwards

London, England, UK
Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help executives, key account leaders and B2B organizations become the advisers their best customers never want to leave. Follow the blog to learn exactly how to deepen your customer relationships, annihilate recurring customer challenges and increase your existing customer revenue and retention resultsas a key account manager.
jermaineedwards.com
17⋅ 1.1K ⋅1 post / year Get Email Contact

19. UserIQ

Atlanta, Georgia, US
UserIQ helps businesses realize the full value of customer success by equipping teams with product analytics, customer insights, and user engagement tools. Subscribe to UserIQ's blog for more on how to center your business on customer success through a customer-driven mindset.
useriq.com/blog
161⋅ 1.3K ⋅ Jan 2015 Get Email Contact

20. Natero

Fremont, California, US
Natero's customer success blog is focused on best-practices, strategies, and tactical advice for Customer Success Managers (CSM). Follow us to learn from customer success thought-leaders and explore key topics about Customer Success Management.
blog.natero.com
860 Get Email Contact

21. Retently » Customer Success

Mountain View, California, US
Retently can give a huge competitive edge to your business, as it allows you to understand why your customers love or hate your product or service. Follow our blog it covers topics such as SaaS, eCommerce and customer success.
retently.com/blog/..
391⋅ 199 ⋅6 posts / year ⋅ Sep 2015 Get Email Contact

22. CustomerSuccessBox

San Francisco, California, US
CustomerSuccessBox is an outcome-driven customer success software that enables businesses to grow recurring revenue, reduce churn and drive product adoption. Being an actionable customer success platform for B2B SaaS, we try to help SaaS companies build a strong customer success practice.
customersuccessbox..
108⋅ 789 ⋅1 post / month Get Email Contact

23. Emojics | Customer Success Blog

San Francisco, California, US
Emojics is the landmark for the world of customer satisfaction, every day we publish content that helps thousands of customer success managers in their daily tasks.
emojics.com/blog
267⋅ 507 Get Email Contact

24. Kilterly

Ankeny, Iowa, US
Kilterly is the premier, proactive customer success software with data insights & automated tools designed to strengthen client relationships & beat churn! Follow our blog that will help you boost retention, engage better & beat the churn.
kilterly.com/blog
79⋅ 99 Get Email Contact

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