25 Best Customer Success Blogs and Websites

Follow Top 25 Customer Success Blogs from one place on Feedspot Reader
The best Customer Success blogs from thousands of blogs on the web and ranked by traffic, social media followers & freshness.more

Ranking is based on
  • Relevancy
  • Blog post frequency, freshness, total posts
  • Social media follower counts and engagements
  • Domain authority
  • How old the blog is
How is this list made?
There are several ways we discover new blogs.
  • Publishers submit their blogs on Feedspot using the form on this page.
  • We have a research team who does extensive research on google and social media platforms to discover new influencers.
  • Feedspot has in-house media monitoring tools for discovering bloggers in several niche categories.
Our expert editorial team reviews each blog before adding it to a relevant category list. Blogs covering industry insights, news and personal opinions are given higher rankings than those promoting their own brand or products.
We routinely remove inactive blogs and those which are no longer relevant to the list. List is updated as we receive new blog submissions and re-ranked every few weeks. less

Customer Success Blogs

Here are 25 Best Customer Success Blogs you should follow in 2023

1. Gainsight

Gainsight Gainsight is the customer success company that offers businesses everything they need to retain customers and drive company growth post-sale. Take you...r customer success team to the next level by taking advantage of Gainsight's industry-standard best practices and thought leadership.more
Facebook 3.7KTwitter 13.9KInstagram 1.4K Frequency 1 post / week Since Aug 2019 FeedSpot 385 Posts 82 DA 53 Location US Get Email Contact

2. ClientSuccess

ClientSuccess ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer b...ase. Follow our blog that covers customers' success best practices, strategies, and trends.more
Facebook 451Twitter 2.2K Frequency 3 posts / month Since Aug 2014 FeedSpot 433 Posts 74 DA 39 Location US Get Email Contact

3. ChurnZero

ChurnZero Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer suc...cess. ChurnZero is customer success software helping business understand their customer's product usage, assesses their health, and gives business the means to manage and automate the customer experience.more
Facebook 280Twitter 1.8K Frequency 1 post / week Since Aug 2015 FeedSpot 368 Posts 94 DA 38 Location US Get Email Contact

4. Totango | Customer Success Blog

Totango | Customer Success Blog Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of... customer data, actively monitoring customer health changes, and driving proactive engagements. Follow our blog that covers topics like customer engagement, customer experience, customer health, customer loyalty and many more.more
Facebook 4.2KTwitter 7.9K Frequency 1 post / week Since Dec 2010 FeedSpot 351 Posts 54 DA 52 Location US Get Email Contact

5. SmartKarrot Blog

SmartKarrot Blog Content on customer success, product experience, product analytics, product success, and more. to help you understand more about customer churn rate, ...customer success metrics, user engagement, net promoter score, etc. SmartKarrot is a comprehensive and customizable Customer and Product Success platform.more
Facebook 3.1KTwitter 1.1K Frequency 5 posts / week FeedSpot 330 Posts 79 DA 27 Location US Get Email Contact

6. The Success League

The Success League The Success League is a customer success consulting firm that works with executives to build and develop top-performing customer success teams. Custom...er success is the key to driving revenue, client retention, and exceptional customer experiences. Follow us to stay updated.more
Twitter 906 Frequency 3 posts / week Since Jun 2015 FeedSpot 347 Posts 86 DA 25 Location US Get Email Contact

7. Custify

Custify The place where customer churn ends and customer success begins. Stay in the loop with current trends by reading the weekly expert know-how delivery f...rom the Custify Blog. This is a one-stop for customer success advice, tutorials, and tips.more
Facebook 371Twitter 638 Frequency 1 post / week FeedSpot 285 Posts 103 DA 34 Location Romania Get Email Contact

8. Involve.ai

Involve.ai involve.ai's blog gives Customer Success and Revenue leaders content from thought leaders and the community on the successful use of tech in Custo...mer Success. involve.ai helps you prevent churn, grow revenue, and deliver amazing customer outcomes.more
Facebook 52Twitter 239 Frequency 1 post / week FeedSpot 75 Posts 365 DA 34 Location US Get Email Contact

9. Retently » Customer Success

Retently » Customer Success Retently can give a huge competitive edge to your business, as it allows you to understand why your customers love or hate your product or service. Fo...llow our blog it covers topics such as SaaS, eCommerce and customer success.more
Facebook 391Twitter 200 Frequency 6 posts / year Since Sep 2015 FeedSpot 344 Posts 17 DA 41 Location US Get Email Contact

10. The Customer Success Newsletter

The Customer Success Newsletter The objective of The Customer Success Newsletter is to highlight the very best Customer Success content in the industry. Our mission is to improve you...r customer success skill set and knowledge with actionable best practices, industry trends, and peer-to-peer advice. We're happy to share that that mission isn't going anywhere!more
Frequency 9 posts / day FeedSpot 33 Posts 22 DA 6 Get Email Contact

11. Adobe » Customer Success

Adobe » Customer Success Adobe is the global leader in digital media and digital marketing solutions. Follow our blog to get the latest updates about Customer Success.
Twitter 893.5KInstagram 1M Since Sep 2015 FeedSpot 349 Posts 24 DA 97 Location France Get Email Contact

12. Customer Success North America Blog

Customer Success North America Blog Oracle Customer Success Business Advisory Services can help meet your unique business needs. Follow us to get the latest news and updates regularly.
Facebook 2.9MTwitter 815.2KInstagram 213.3K Since Jul 2019 FeedSpot 343 Posts 57 DA 93 Location US Get Email Contact

13. NPS I Love You by Catalyst

NPS I Love You by Catalyst This weekly podcast is all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, host Ben Winn talks to ever...yone from artists to scientists, CEOs to CSMs and everyone in between to give you powerful insights that will help you in your career and in life.more
Frequency 20 posts / year FeedSpot 460 Posts 64 DA 99 Get Email Contact

14. Rubrik » Customer Success

Rubrik » Customer Success Rubrik is the market leader in Cloud Data Management, the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywher...e. Follow us to stay updated.more
Facebook 13.9KTwitter 40.3K Since Dec 2016 FeedSpot 325 Posts 21 DA 52 Location US Get Email Contact

15. Insight Partners » Customer Success

Insight Partners » Customer Success Searching for resources on how to increase customer success at your company? Take a look at the relevant resources available from Insight Partners to...day!more
Twitter 16.3KInstagram 660 Frequency 1 post / quarter Since May 2015 FeedSpot 345 Posts 24 DA 56 Location US Get Email Contact

16. DiscoverOrg » Customer Success

DiscoverOrg » Customer Success DiscoverOrg is the leading global marketing and sales intelligence tool. Follow us as our experts share strategies on keeping customers engaged.
Facebook 2KTwitter 7.7KInstagram 576 Since Dec 2015 FeedSpot 308 Posts 9 DA 51 Location US Get Email Contact

17. Vitally Blog

Vitally Blog Discover the Customer Success resources you need to supercharge your book of business. Articles cover Customer Success How Tos, Tips, and More. Vitall...y is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.more
Twitter 468 Frequency 3 posts / month FeedSpot 111 Posts 50 DA 36 Location US Get Email Contact

18. Strikedeck

Strikedeck Need the best customer success platform? Associate with Strikedeck that is one of the best, fastest and the most connectable customer success platform.... Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.more
Facebook 204Twitter 5.9K Frequency 2 posts / year Since Mar 2016 FeedSpot 348 Posts 70 DA 37 Location US Get Email Contact

19. Jermaine Edwards

Jermaine Edwards Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help executives, key account leaders and ...B2B organizations become the advisers their best customers never want to leave. Follow the blog to learn exactly how to deepen your customer relationships, annihilate recurring customer challenges and increase your existing customer revenue and retention resultsas a key account manager.more
Facebook 17Twitter 1K Frequency 1 post / year FeedSpot 313 Posts 13 DA 23 Location UK Get Email Contact

20. UserIQ

UserIQ UserIQ helps businesses realize the full value of customer success by equipping teams with product analytics, customer insights, and user engagement t...ools. Subscribe to UserIQ's blog for more on how to center your business on customer success through a customer-driven mindset.more
Facebook 160Twitter 1.3KInstagram 316 Since Jan 2015 FeedSpot 350 Posts 69 DA 38 Location US Get Email Contact

21. Natero

Natero Natero's customer success blog is focused on best-practices, strategies, and tactical advice for Customer Success Managers (CSM). Follow us to lea...rn from customer success thought-leaders and explore key topics about Customer Success Management.more
Twitter 855 FeedSpot 345 Posts 10 DA 42 Location US Get Email Contact

22. CustomerSuccessBox

CustomerSuccessBox CustomerSuccessBox is an outcome-driven customer success software that enables businesses to grow recurring revenue, reduce churn and drive product ad...option. Being an actionable customer success platform for B2B SaaS, we try to help SaaS companies build a strong customer success practice.more
Facebook 108Twitter 789 Frequency 1 post / month FeedSpot 350 Posts 37 DA 35 Location US Get Email Contact

23. Emojics | Customer Success Blog

Emojics | Customer Success Blog Emojics is the landmark for the world of customer satisfaction, every day we publish content that helps thousands of customer success managers in thei...r daily tasks.more
Facebook 267Twitter 507 FeedSpot 312 Posts 22 DA 32 Location US Get Email Contact

24. Kilterly

Kilterly Kilterly is the premier, proactive customer success software with data insights & automated tools designed to strengthen client relationships & beat c...hurn! Follow our blog that will help you boost retention, engage better & beat the churn.more
Facebook 79Twitter 99 FeedSpot 399 Posts 10 DA 18 Location US Get Email Contact

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Customer Success Bloggers

Top Authors, Journalists, and Publishers covering Customer Success. Get Spreadsheet.
Blogger Name Email Blog Link Total Blog Posts
Niyathi Rao smartkarrot.com/resources/blog 96
Mia Jacobs blog.totango.com 93
Gainsight Team gainsight.com/customer-success-management 84
Jill Naden Gronsky thesuccessleague.io/blog 80
Jessie Warner clientsuccess.com/blog 52
Emily Nesterick churnzero.net/blog 50
Cori Pearce churnzero.net/blog 43
Simran Mohanty smartkarrot.com/resources/blog 40
Swagata Kumar customersuccessbox.com/blog 39
Jahan Patel customersuccessbox.com/blog 34
Sruti Satish customersuccessbox.com/blog 33
Karin Andersen involve.ai/blog 31
Vivek Asrani smartkarrot.com/resources/blog 28
Rakhin V smartkarrot.com/resources/blog 26
Anshi Bhadoria smartkarrot.com/resources/blog 22
Amitha Seth customersuccessbox.com/blog 19
Amitha Shet customersuccessbox.com/blog 19
Payal Ghosh customersuccessbox.com/blog 19
Ankita Pradhan customersuccessbox.com/blog 18
Nick Mehta gainsight.com/customer-success-management 17
Lakshmi Kshatriya smartkarrot.com/resources/blog 16
Stanley Deepak smartkarrot.com/resources/blog 16
Rohan Sheth smartkarrot.com/resources/blog 15
Snigdha smartkarrot.com/resources/blog 15
Kristen Hayer thesuccessleague.io/blog 12
Load 26 to 100 of 367 Bloggers

Here is a list of most popular categories and topics covered by Customer Success blogs.