25 Best Customer Success Blogs and Websites

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The best Customer Success blogs from thousands of blogs on the web and ranked by traffic, social media followers, domain authority & freshness.

Customer Success Blogs

Here are 25 Best Customer Success Blogs you should follow in 2023

1. Gainsight

Gainsight San Francisco, California, US
Gainsight is the customer success company that offers businesses everything they need to retain customers and drive company growth post-sale. Take your customer success team to the next level by taking advantage of Gainsight's industry-standard best practices and thought leadership.
3.7K 13.9K 1.4K 1 post / week Aug 2019 Get Email Contact

2. ClientSuccess

ClientSuccess Lehi, Utah, US
ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. Follow our blog that covers customers' success best practices, strategies, and trends.
Also in Customer Service Blogs
451 2.2K 3 posts / month Aug 2014 Get Email Contact

3. ChurnZero

ChurnZero Washington, District of Columbia, US
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is customer success software helping business understand their customer's product usage, assesses their health, and gives business the means to manage and automate the customer experience.
Also in Success Blogs
280 1.7K 1 post / week Aug 2015 Get Email Contact

4. Totango | Customer Success Blog

Totango | Customer Success Blog San Mateo, California, US
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Follow our blog that covers topics like customer engagement, customer experience, customer health, customer loyalty and many more.
4.2K 7.9K 1 post / week Dec 2010 Get Email Contact

5. SmartKarrot Blog

SmartKarrot Blog Dallas, Texas, US
Content on customer success, product experience, product analytics, product success, and more. to help you understand more about customer churn rate, customer success metrics, user engagement, net promoter score, etc. SmartKarrot is a comprehensive and customizable Customer and Product Success platform.
Also in SAAS Blogs
3.1K 1.1K 5 posts / week Get Email Contact

6. The Success League

The Success League San Francisco, California, US
The Success League is a customer success consulting firm that works with executives to build and develop top-performing customer success teams. Customer success is the key to driving revenue, client retention, and exceptional customer experiences. Follow us to stay updated.
901 3 posts / week Jun 2015 Get Email Contact

7. Vitally Blog

Vitally Blog New York City, New York, US
Discover the Customer Success resources you need to supercharge your book of business. Articles cover Customer Success How Tos, Tips, and More. Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
362 3 posts / month Get Email Contact

8. Custify

Custify Bucharest, Bucuresti, Romania
The place where customer churn ends and customer success begins. Stay in the loop with current trends by reading the weekly expert know-how delivery from the Custify Blog. This is a one-stop for customer success advice, tutorials, and tips.
369 533 1 post / week Get Email Contact

9. Involve.ai

Involve.ai Los Angeles, California, US
involve.ai's blog gives Customer Success and Revenue leaders content from thought leaders and the community on the successful use of tech in Customer Success. involve.ai helps you prevent churn, grow revenue, and deliver amazing customer outcomes.
50 246 1 post / week Get Email Contact

10. Retently » Customer Success

Retently » Customer Success Mountain View, California, US
Retently can give a huge competitive edge to your business, as it allows you to understand why your customers love or hate your product or service. Follow our blog it covers topics such as SaaS, eCommerce and customer success.
391 201 6 posts / year Sep 2015 Get Email Contact

11. The Customer Success Newsletter

The Customer Success Newsletter The objective of The Customer Success Newsletter is to highlight the very best Customer Success content in the industry. Our mission is to improve your customer success skill set and knowledge with actionable best practices, industry trends, and peer-to-peer advice. We're happy to share that that mission isn't going anywhere!
9 posts / day Get Email Contact

12. Adobe » Customer Success

Adobe » Customer Success France
Adobe is the global leader in digital media and digital marketing solutions. Follow our blog to get the latest updates about Customer Success.
849.6K 1M Sep 2015 Get Email Contact

13. Customer Success North America Blog

Customer Success North America Blog San Francisco, California, US
Oracle Customer Success Business Advisory Services can help meet your unique business needs. Follow us to get the latest news and updates regularly.
2.9M 814.9K 213.3K Jul 2019 Get Email Contact

14. NPS I Love You by Catalyst

NPS I Love You by Catalyst This weekly podcast is all about awesome people, ideas, and stories, all with a Customer Success twist. On NPS I Love You, host Ben Winn talks to everyone from artists to scientists, CEOs to CSMs and everyone in between to give you powerful insights that will help you in your career and in life.
Also in Customer Success Podcasts
20 posts / year Get Email Contact

15. Rubrik » Customer Success

Rubrik » Customer Success Palo Alto, California, US
Rubrik is the market leader in Cloud Data Management, the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. Follow us to stay updated.
13.9K 36.5K Dec 2016 Get Email Contact

16. Insight Partners » Customer Success

Insight Partners » Customer Success New York City, New York, US
Searching for resources on how to increase customer success at your company? Take a look at the relevant resources available from Insight Partners today!
16K 660 1 post / quarter May 2015 Get Email Contact

17. DiscoverOrg » Customer Success

DiscoverOrg » Customer Success Vancouver, Washington, US
DiscoverOrg is the leading global marketing and sales intelligence tool. Follow us as our experts share strategies on keeping customers engaged.
2K 7.8K 576 Dec 2015 Get Email Contact

18. Strikedeck

Strikedeck Sunnyvale, California, US
Need the best customer success platform? Associate with Strikedeck that is one of the best, fastest and the most connectable customer success platform. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.
204 6K 2 posts / year Mar 2016 Get Email Contact

19. Jermaine Edwards

Jermaine Edwards London, England, UK
Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help executives, key account leaders and B2B organizations become the advisers their best customers never want to leave. Follow the blog to learn exactly how to deepen your customer relationships, annihilate recurring customer challenges and increase your existing customer revenue and retention resultsas a key account manager.
17 1K 1 post / year Get Email Contact

20. UserIQ

UserIQ Atlanta, Georgia, US
UserIQ helps businesses realize the full value of customer success by equipping teams with product analytics, customer insights, and user engagement tools. Subscribe to UserIQ's blog for more on how to center your business on customer success through a customer-driven mindset.
161 1.3K Jan 2015 Get Email Contact

21. Natero

Natero Fremont, California, US
Natero's customer success blog is focused on best-practices, strategies, and tactical advice for Customer Success Managers (CSM). Follow us to learn from customer success thought-leaders and explore key topics about Customer Success Management.
860 Get Email Contact

22. CustomerSuccessBox

CustomerSuccessBox San Francisco, California, US
CustomerSuccessBox is an outcome-driven customer success software that enables businesses to grow recurring revenue, reduce churn and drive product adoption. Being an actionable customer success platform for B2B SaaS, we try to help SaaS companies build a strong customer success practice.
108 785 1 post / month Get Email Contact

23. Emojics | Customer Success Blog

Emojics | Customer Success Blog San Francisco, California, US
Emojics is the landmark for the world of customer satisfaction, every day we publish content that helps thousands of customer success managers in their daily tasks.
267 510 Get Email Contact

24. Kilterly

Kilterly Ankeny, Iowa, US
Kilterly is the premier, proactive customer success software with data insights & automated tools designed to strengthen client relationships & beat churn! Follow our blog that will help you boost retention, engage better & beat the churn.
79 99 Get Email Contact

Customer Success Bloggers

Top Authors, Journalists, and Publishers covering Customer Success. Get Spreadsheet.
Blogger Name Email Blog Link Total Blog Posts
Talent Team smartkarrot.com 197
Niyathi Rao smartkarrot.com 96
Mia Jacobs blog.totango.com 93
Gainsight Team gainsight.com 84
Jill Naden Gronsky thesuccessleague.io 80
Jessie Warner clientsuccess.com 52
Emily Nesterick churnzero.net 50
Cori Pearce churnzero.net 43
Simran Mohanty smartkarrot.com 40
Swagata Kumar customersuccessbox.com 39
Jahan Patel customersuccessbox.com 34
Sruti Satish customersuccessbox.com 33
Karin Andersen involve.ai 31
Vivek Asrani smartkarrot.com 28
Rakhin V smartkarrot.com 26
Anshi Bhadoria smartkarrot.com 22
Amitha Seth customersuccessbox.com 19
Amitha Shet customersuccessbox.com 19
Payal Ghosh customersuccessbox.com 19
Ankita Pradhan customersuccessbox.com 18
Nick Mehta gainsight.com 17
Lakshmi Kshatriya smartkarrot.com 16
Stanley Deepak smartkarrot.com 16
Rohan Sheth smartkarrot.com 15
Snigdha smartkarrot.com 15
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Here is a list of most popular Customer Success blog post categories and topics to write about: