Top Customer Service RSS Feeds

1. Shep Hyken - Customer Service Blog

Shep Hyken - Customer Service Blog

RSS Feed - hyken.com/blog/feed 

Site - hyken.com/blog

St. Louis, MO

About Site - Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
Frequency - about 4 posts per week
Since - Feb 2006

2. Desk.com Blog

Desk.com Blog

RSS Feed - desk.com/blog/feed 

Site - desk.com/blog

Worldwide

About Site - Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies
Frequency - about 1 post per week

3. Conversocial blog

Conversocial blog

RSS Feed - conversocial.com/blog/rssFee.. 

Site - conversocial.com/blog

New York, NY

About Site - Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.
Frequency - about 1 post per week

4. TeamSupport - Customer Support Blog

TeamSupport - Customer Support Blog

RSS Feed - teamsupport.com/blog/rss.xml 

Site - teamsupport.com/blog

Dallas, Texas

About Site - B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency - about 1 post per week
Since - Jan 2012

5. Provide Support

Provide Support

RSS Feed - providesupport.com/blog/feed 

Site - providesupport.com/blog

New York City

About Site - Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency - about 1 post per week
Since - Jan 2012

6. Help Scout Blog

Help Scout Blog

RSS Feed - helpscout.net/blog/feed/rss.xml 

Site - helpscout.net/blog

Boston, MA

About Site - Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. Help Scout develops Help Desk software and customer support tools.
Frequency - about 2 posts per week

7. Google News - Customer Service

Google News - Customer Service

RSS Feed - news.google.com/news?cf=all&.. 

Site - news.google.com/news/section..

About Site - Comprehensive up-to-date coverage for customer service, aggregated from news sources all over the world by Google News.
Frequency - about 42 posts per week

8. Reddit - All About Your Customer Service Experiences

Reddit - All About Your Customer Service Experiences

RSS Feed - reddit.com/r/TalesFromTheCus.. 

Site - reddit.com/r/TalesFromTheCus..

About Site - A places for customers to vent and rage and even smile about their customer service experiences.
Frequency - about 28 posts per week

9. Inside Customer Service - Toister Performance Solutions, Inc.

Inside Customer Service - Toister Performance Solutions, Inc.

RSS Feed - feeds.feedburner.com/NextLev.. 

Site - toistersolutions.com/blog

San Diego, CA

About Site - The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 
Frequency - about 2 posts per week
Since - Dec 2007

10. Customers That Stick - Adam Toporek

Customers That Stick - Adam Toporek

RSS Feed - customersthatstick.com/categ.. 

Site - customersthatstick.com/categ..

Orlando, FL

About Site - CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Frequency - about 3 posts per month

11. Kate Nasser - Customer Service

Kate Nasser - Customer Service

RSS Feed - katenasser.com/category/cust.. 

Site - katenasser.com/category/cust..

NYC USA to the world!

About Site - Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.
Frequency - about 2 posts per month

12. Chip Bell Blog

Chip Bell Blog

RSS Feed - chipbell.com/blog/feed 

Site - chipbell.com/blog/

About Site - Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Frequency - about 2 posts per month

13. Return Customer - Joe Rawlinson

Return Customer - Joe Rawlinson

RSS Feed - returncustomer.com/feed 

Site - returncustomer.com

Austin, Texas

About Site - This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
Frequency - about 1 post per month

14. Interaction Metrics Blog - Martha Brooke

Interaction Metrics Blog - Martha Brooke

RSS Feed - interactionmetrics.com/blog/.. 

Site - interactionmetrics.com/blog

Portland, OR

About Site - The blog is probably 85% customer survey news, analysis, and advice. Interspersed are posts on improving customer service, by, for example, branding it.
Frequency - about 1 post per month

15. Dennis Snow Blog

Dennis Snow Blog

RSS Feed - dennissnowblog.com/?feed=rss2 

Site - dennissnowblog.com

Orlando, FL

About Site - Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
Frequency - about 1 post per month

16. Customer Centric Support - Nate Brown

Customer Centric Support - Nate Brown

RSS Feed - customercentricsupport.com/feed 

Site - customercentricsupport.com

Nashville, TN

About Site - This is a place for anyone wanting to provide better customer service. The site is mainly geared for those working in small to medium technical service centers, there will be something for everyone.
Frequency - about 1 post per month

17. Teresa Allen​ - Customer Service Speaker Blog

Teresa Allen​ - Customer Service Speaker Blog

RSS Feed - allenspeaks.com/blog/feed 

Site - allenspeaks.com/blog

About Site - Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Frequency - about 1 post per month

18. CX Journey Blog

CX Journey Blog

RSS Feed - feeds.feedburner.com/CXJourney 

Site - cx-journey.com

Orange County, CA

About Site - A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Frequency - about 1 post per week

19. Myra Golden - Customer Service Training & eLearning

Myra Golden - Customer Service Training & eLearning

RSS Feed - myragolden.com/feed 

Site - myragolden.com

About Site - Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Frequency - about 3 posts per month

20. RingCentral Blog

RingCentral Blog

RSS Feed - ringcentral.com/blog/feed 

Site - ringcentral.com/blog

Belmont, CA

About Site - RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
Frequency - about 4 posts per week

21. Inside Intercom

Inside Intercom

RSS Feed - blog.intercom.com/feed 

Site - blog.intercom.com

San Francisco

About Site - Interested in marketing, product management, customer support, design and startups? On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform.
Frequency - about 5 posts per week

22. Kayako Blog

Kayako Blog

RSS Feed - kayako.com/blog/feed 

Site - kayako.com/blog

London

About Site - Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!
Frequency - about 1 post per week
Since - May 2015

23. The iPerceptions Blog

The iPerceptions Blog

RSS Feed - iperceptions.com/blog/rss.xml 

Site - iperceptions.com/blog

Montréal, Canada

About Site - iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends.
Frequency - about 1 post per week
Since - May 2013

24. Ron Kaufman | Youtube

Ron Kaufman | Youtube

RSS Feed - youtube.com/feeds/videos.xml.. 

Site - youtube.com/user/RonKaufman/..

Singapore

About Site - Ron Kaufman is the world’s premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service.
Frequency - about 1 post per month

25. Ameyo Blog

Ameyo Blog

RSS Feed - ameyo.com/blog/rss.xml 

Site - ameyo.com/blog

USA

About Site - Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide
Frequency - about 2 posts per week