Top Customer Service RSS Feeds

RSS Feed - helpscout.com/blog/feed/rss.xml  + Follow RSS

Site - helpscout.com/blog

Boston, MA

About Site - Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. Help Scout develops Help Desk software and customer support tools.
Frequency 1 post / week

RSS Feed - providesupport.com/blog/feed  + Follow RSS

Site - providesupport.com/blog

New York City

About Site - Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency 1 post / month
Since - Jan 2012

RSS Feed - feeds.feedburner.com/NextLev..  + Follow RSS

Site - toistersolutions.com/blog

San Diego, CA

About Site - The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 
Frequency 2 posts / week
Since - Dec 2007

RSS Feed - hyken.com/blog/feed  + Follow RSS

Site - hyken.com/blog

St. Louis, MO

About Site - Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
Frequency 3 posts / week
Since - Feb 2006

RSS Feed - conversocial.com/blog/rss.xm..  + Follow RSS

Site - conversocial.com/blog

New York, NY

About Site - Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.
Frequency 1 post / month

RSS Feed - teamsupport.com/blog/rss.xml  + Follow RSS

Site - teamsupport.com/blog

Dallas, Texas

About Site - B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency 1 post / month
Since - Jan 2012

RSS Feed - modsquad.com/feed  + Follow RSS

Site - modsquad.com/blog

All Over The World

About Site - ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.
Frequency 2 posts / week

RSS Feed - customersthatstick.com/categ..  + Follow RSS

Site - customersthatstick.com/categ..

Orlando, FL

About Site - CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Frequency 3 posts / week

RSS Feed - news.google.com/rss/searc..  + Follow RSS

Site - news.google.com/news/section..

About Site - Comprehensive up-to-date coverage for customer service, aggregated from news sources all over the world by Google News.
Frequency 30 posts / day

RSS Feed - reddit.com/r/TalesFromTheCus..  + Follow RSS

Site - reddit.com/r/TalesFromTheCus..

About Site - A places for customers to vent and rage and even smile about their customer service experiences.
Frequency 10 posts / day

RSS Feed - ringcentral.com/blog/feed  + Follow RSS

Site - ringcentral.com/blog

Belmont, CA

About Site - RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
Frequency 1 post / week

RSS Feed - kayako.com/blog/feed  + Follow RSS

Site - kayako.com/blog

London, UK

About Site - Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!
Frequency 20 posts / year
Since - May 2015

RSS Feed - blog.intercom.com/feed  + Follow RSS

Site - blog.intercom.com

San Francisco

About Site - Interested in marketing, product management, customer support, design and startups? Intercom is the first to bring messaging products for sales, marketing & customer service to one platform. On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building.
Frequency 2 posts / week

RSS Feed - acquire.io/blog/feed  + Follow RSS

Site - acquire.io/blog

San Francisco, California, United States

About Site - Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.
Frequency 1 post / week

RSS Feed - iperceptions.com/blog/rss.xml  + Follow RSS

Site - iperceptions.com/blog

Montréal, Canada

About Site - iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends.
Frequency 6 posts / quarter
Since - May 2013

RSS Feed - fonolo.com/blog/feed  + Follow RSS

Site - fonolo.com/blog

Toronto, Canada

About Site - Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Frequency 1 post / week
Since - Mar 2010

RSS Feed - specialtyansweringservice.ne..  + Follow RSS

Site - specialtyansweringservice.ne..

King of Prussia, PA

About Site - The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Frequency 2 posts / week

RSS Feed - inthechat.com/customer-servi..  + Follow RSS

Site - inthechat.com/customer-servi..

Waterloo, Ontario, Canada

About Site - Read about the latest developments in digital customer engagement: industry insights on chatbots, social media, messengers, SMS, and more

RSS Feed - hodusoft.com/feed  + Follow RSS

Site - hodusoft.com/blog

India

About Site - Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Frequency 1 post / week

RSS Feed - phaseware.com/phaseware-file..  + Follow RSS

Site - phaseware.com/phaseware-file..

McKinney, TX

About Site - Articles about Customer Support Software and how companies can benefit from an excellent software package.
Frequency 12 posts / quarter

RSS Feed - winthecustomer.com/blog/feed  + Follow RSS

Site - winthecustomer.com/blog

Hawaii & Utah

About Site - An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Frequency 1 post / day
Since - Sep 2009

RSS Feed - wow24-7.io/blog/feed  + Follow RSS

Site - wow24-7.io/blog

Ukraine

About Site - Read useful tips and articles in our blog section. We provide you only best advices which you can use in your business.
Frequency 1 post / month

RSS Feed - returncustomer.com/feed  + Follow RSS

Site - returncustomer.com

Austin, Texas

About Site - This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
Frequency 1 post / month

RSS Feed - katenasser.com/category/cust..  + Follow RSS

Site - katenasser.com/category/cust..

NYC USA to the world!

About Site - Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.
Frequency 1 post / week

RSS Feed - thetaylorreachgroup.com/feed  + Follow RSS

Site - thetaylorreachgroup.com/blog

USA, Canada, UK, Asia

About Site - New, views and shareable items on customer experience, call centers, contact centers and customer service
Frequency 2 posts / week

RSS Feed - thedijuliusgroup.com/feed  + Follow RSS

Site - thedijuliusgroup.com

Cleveland, Ohio, United States

About Site - The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.
Frequency 1 post / week
Since - Jan 2013

RSS Feed - customerservicelife.com/feed  + Follow RSS

Site - customerservicelife.com

Eugene and San Diego

About Site - This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Frequency 1 post / week

RSS Feed - usan.com/feed  + Follow RSS

Site - usan.com/articles

Norcross, GA

About Site - USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Frequency 1 post / quarter

RSS Feed - callcare247.com/articles/feed  + Follow RSS

Site - callcare247.com/articles

United Kingdom

About Site - Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Frequency 4 posts / quarter

RSS Feed - myragolden.com/feed  + Follow RSS

Site - myragolden.com

About Site - Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Frequency 2 posts / month

RSS Feed - billquiseng.com/feed  + Follow RSS

Site - billquiseng.com

San Diego, CA

About Site - This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Frequency 1 post / year

RSS Feed - tcfcr.com/feed  + Follow RSS

Site - tcfcr.com/blog

NJ

About Site - The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Frequency 2 posts / quarter

RSS Feed - customer-service.com/feed  + Follow RSS

Site - customer-service.com/blog

Minneapolis, MN

About Site - Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.
Frequency 1 post / month

RSS Feed - interactionmetrics.com/feed  + Follow RSS

Site - interactionmetrics.com/insights

Portland, OR

About Site - The blog is probably 85% customer survey news, analysis, and advice. Interspersed are posts on improving customer service, by, for example, branding it.
Frequency 1 post / week

RSS Feed - navedas.com/feed  + Follow RSS

Site - navedas.com/category/blog

Los Angeles

About Site - We are AI experts revolutionizing customer experience and transforming your back-office. Launching organizations into the future, we are Navedas, get on board! We deliver Human Assisted AI Services for Back-Office and Customer Support.
Frequency 1 post / week

RSS Feed - squawkpoint.com/feed  + Follow RSS

Site - squawkpoint.com

Nottingham & Norfolk

About Site - The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Frequency 1 post / month

RSS Feed - stevedigioia.com/blog/feed  + Follow RSS

Site - stevedigioia.com/blog

New Jersey, USA

About Site - As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.
Frequency 1 post / week

RSS Feed - infinitcontact.com/feed  + Follow RSS

Site - infinitcontact.com/blog

Makati City, Philippines

About Site - Subscribe to Infinit Contact's customer service blogs and articles on current industry news. Learn more about increasing your company's customer satisfaction rate.

RSS Feed - cuesinfo.com/blog/feed  + Follow RSS

Site - cuesinfo.com/blog

United States

About Site - Explore at Cues Info and find useful information about worldwide top products.
Frequency 1 post / day

RSS Feed - customer-service-training-he..  + Follow RSS

Site - customer-service-training-he..

Wiltshire SN4 7DF

About Site - The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.
Frequency 1 post / quarter

RSS Feed - thecontactcompany.co.uk/medi..  + Follow RSS

Site - thecontactcompany.co.uk/media

UK

About Site - Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.
Frequency 2 posts / week

RSS Feed - upyourservice.com/feed  + Follow RSS

Site - upyourservice.com/blog

About Site - UP! Your Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Frequency 1 post / day

RSS Feed - logicalware.com/feed  + Follow RSS

Site - logicalware.com/logicalwareblog

Edinburgh

About Site - Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.
Frequency 1 post / quarter
Since - Nov 2015

RSS Feed - fieldboom.com/blog/feed  + Follow RSS

Site - fieldboom.com/blog

Los Angeles, CA

About Site - Gather customer feedback. Capture leads. Create a contact form. Survey event attendees. And much, much more. With Fieldbloom it's easy.

RSS Feed - thecustomerserviceblog.uk/fe..  + Follow RSS

Site - thecustomerserviceblog.uk

UK

About Site - Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.
Frequency 4 posts / month
Since - Jun 2016

RSS Feed - youtube.com/feeds/videos.xml..  + Follow RSS

Site - youtube.com/user/RonKaufman/..

Singapore

About Site - Ron Kaufman is the world's premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service.
Frequency 4 videos / month

RSS Feed - shaunbelding.com/customer-se..  + Follow RSS

Site - shaunbelding.com/customer-se..

Canada

About Site - A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.
Frequency 1 post / week

RSS Feed - customercentricsupport.com/feed  + Follow RSS

Site - customercentricsupport.com

Nashville, TN

About Site - This is a place for anyone wanting to provide better customer service. The site is mainly geared for those working in small to medium technical service centers, there will be something for everyone.

RSS Feed - feeds.feedburner.com/CXJourney  + Follow RSS

Site - cx-journey.com

Orange County, CA

About Site - A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Frequency 30 posts / year

RSS Feed - dealingwithhumans.com/feed  + Follow RSS

Site - dealingwithhumans.com

About Site - Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.
Frequency 1 post / week

RSS Feed - allenspeaks.com/blog/feed  + Follow RSS

Site - allenspeaks.com/blog

About Site - Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Frequency 3 posts / year

RSS Feed - icxkenya.co.ke/feed  + Follow RSS

Site - icxkenya.co.ke/blog

Nairobi, Kenya

About Site - ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Frequency 3 posts / year

RSS Feed - feeds.feedburner.com/DennisS..  + Follow RSS

Site - snowassociates.com/blog

Orlando, FL

About Site - My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.
Frequency 2 posts / year

RSS Feed - transcosmos.co.uk/feed/?x=1  + Follow RSS

Site - transcosmos.co.uk/blog

UK

About Site - Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
Frequency 6 posts / year

RSS Feed - ameyo.com/blog/rss.xml  + Follow RSS

Site - ameyo.com/blog

USA

About Site - Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide

RSS Feed - trooya.com/blog/feed  + Follow RSS

Site - trooya.com/blog

Mumbai, India

About Site - Trooya is a cloud based Social CRM & social media customer service tool with advanced helpdesk features. Resolve customer queries faster and efficiently, to earn their goodwill.
Frequency 2 posts / year

RSS Feed - chipbell.com/blog/feed  + Follow RSS

Site - chipbell.com/blog

About Site - Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Frequency 5 posts / year