Customer Service RSS Feeds
1. Help Scout Blog RSS Feed RSS Feed - helpscout.net/blog/feed/rss.xml + Follow RSS Site - helpscout.net/blog Boston, MA About Site - Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. Help Scout develops Help Desk software and customer support tools. 2. Provide Support RSS Feed RSS Feed - providesupport.com/blog/feed + Follow RSS Site - providesupport.com/blog New York City About Site - Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog. 3. Inside Customer Service - Toister Performance Solutions, Inc. RSS Feed RSS Feed - feeds.feedburner.com/NextLev.. + Follow RSS Site - toistersolutions.com/blog San Diego, CA About Site - The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 4. Desk.com Blog RSS Feed RSS Feed - desk.com/blog/feed + Follow RSS Site - desk.com/blog Worldwide About Site - Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies 5. Shep Hyken - Customer Service Blog RSS Feed RSS Feed - hyken.com/blog/feed + Follow RSS Site - hyken.com/blog St. Louis, MO About Site - Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience. 6. Conversocial blog RSS Feed RSS Feed - conversocial.com/blog/rssFee.. + Follow RSS Site - conversocial.com/blog New York, NY About Site - Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube. 7. TeamSupport - Customer Support Blog RSS Feed RSS Feed - teamsupport.com/blog/rss.xml + Follow RSS Site - teamsupport.com/blog Dallas, Texas About Site - B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support. 8. Customers That Stick - Adam Toporek RSS Feed RSS Feed - customersthatstick.com/categ.. + Follow RSS Site - customersthatstick.com/categ.. Orlando, FL About Site - CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture 9. Google News - Customer Service RSS Feed RSS Feed - news.google.com/news?cf=all&.. + Follow RSS Site - news.google.com/news/section.. About Site - Comprehensive up-to-date coverage for customer service, aggregated from news sources all over the world by Google News. 10. Reddit - All About Your Customer Service Experiences RSS Feed RSS Feed - reddit.com/r/TalesFromTheCus.. + Follow RSS Site - reddit.com/r/TalesFromTheCus.. About Site - A places for customers to vent and rage and even smile about their customer service experiences. 11. Kate Nasser - Customer Service RSS Feed RSS Feed - katenasser.com/category/cust.. + Follow RSS Site - katenasser.com/category/cust.. NYC USA to the world! About Site - Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more. 12. Chip Bell Blog RSS Feed RSS Feed - chipbell.com/blog/feed + Follow RSS Site - chipbell.com/blog/ About Site - Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture. 13. Return Customer - Joe Rawlinson RSS Feed RSS Feed - returncustomer.com/feed + Follow RSS Site - returncustomer.com Austin, Texas About Site - This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue. 14. Dennis Snow Blog RSS Feed RSS Feed - feeds.feedburner.com/DennisS.. + Follow RSS Site - snowassociates.com/blog Orlando, FL About Site - My company, Snow & Associates, Inc., is dedicated to helping organizations create “walk-through-fire” customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service. 15. RingCentral Blog RSS Feed RSS Feed - ringcentral.com/blog/feed + Follow RSS Site - ringcentral.com/blog Belmont, CA About Site - RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. 16. Inside Intercom RSS Feed RSS Feed - blog.intercom.com/feed + Follow RSS Site - blog.intercom.com San Francisco About Site - Interested in marketing, product management, customer support, design and startups? Intercom is the first to bring messaging products for sales, marketing & customer service to one platform. On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building. 17. Kayako Blog | Customer Service and Startup Life RSS Feed RSS Feed - kayako.com/blog/feed + Follow RSS Site - kayako.com/blog London, UK About Site - Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today! 18. The iPerceptions Blog RSS Feed RSS Feed - iperceptions.com/blog/rss.xml + Follow RSS Site - iperceptions.com/blog Montréal, Canada About Site - iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends. 19. Customer Feedback Blog RSS Feed RSS Feed - fieldboom.com/blog/feed + Follow RSS Site - fieldboom.com/blog Los Angeles, CA About Site - Gather customer feedback. Capture leads. Create a contact form. Survey event attendees. And much, much more. With Fieldbloom it’s easy. 20. Ameyo Blog RSS Feed RSS Feed - ameyo.com/blog/rss.xml + Follow RSS Site - ameyo.com/blog USA About Site - Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide 21. Fonolo | Customer Service Blog RSS Feed RSS Feed - fonolo.com/blog/feed + Follow RSS Site - fonolo.com/blog Toronto, Canada About Site - Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone. 22. Specialty Answering Service - Customer Service Articles RSS Feed RSS Feed - specialtyansweringservice.ne.. + Follow RSS Site - specialtyansweringservice.ne.. King of Prussia, PA About Site - The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news. 23. The PhaseWare Files RSS Feed RSS Feed - phaseware.com/phaseware-file.. + Follow RSS Site - phaseware.com/phaseware-file.. McKinney, TX About Site - Articles about Customer Support Software and how companies can benefit from an excellent software package. 24. UP Your Service Blog RSS Feed RSS Feed - upyourservice.com/feed + Follow RSS Site - upyourservice.com/blog About Site - UP! Your Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture. 25. Hodusoft RSS Feed RSS Feed - hodusoft.com/feed + Follow RSS Site - hodusoft.com/blog India About Site - Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products. 26. Infinit Contact RSS Feed RSS Feed - infinitcontact.com/feed + Follow RSS Site - infinitcontact.com/blog Makati City, Philippines About Site - Subscribe to Infinit Contact’s customer service blogs and articles on current industry news. Learn more about increasing your company’s customer satisfaction rate. 27. CX Journey Blog RSS Feed RSS Feed - feeds.feedburner.com/CXJourney + Follow RSS Site - cx-journey.com Orange County, CA About Site - A blog about customer experience, employee experience, customer service, voice of the customer, and leadership. 28. Transcosmos Blog RSS Feed RSS Feed - transcosmos.co.uk/feed/?x=1 + Follow RSS Site - transcosmos.co.uk/blog UK About Site - Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world. 29. Customer Service Freedom Blog – InTheChat RSS Feed RSS Feed - inthechat.com/customer-servi.. + Follow RSS Site - inthechat.com/customer-servi.. Waterloo, Ontario, Canada About Site - Read about the latest developments in digital customer engagement: industry insights on chatbots, social media, messengers, SMS, and more 30. Customer Service Life RSS Feed RSS Feed - customerservicelife.com/feed + Follow RSS Site - customerservicelife.com Eugene and San Diego About Site - This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving! 31. The Center For Client Retention RSS Feed RSS Feed - tcfcr.com/feed + Follow RSS Site - tcfcr.com/blog NJ About Site - The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty. 32. Win the Customer! Blog - Flavio Martins RSS Feed RSS Feed - winthecustomer.com/blog/feed + Follow RSS Site - winthecustomer.com/blog Hawaii & Utah About Site - An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center. 33. Service Quality Institute RSS Feed RSS Feed - customer-service.com/feed + Follow RSS Site - customer-service.com/blog Minneapolis, MN About Site - Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service. 34. Myra Golden - Customer Service Training & eLearning RSS Feed RSS Feed - myragolden.com/feed + Follow RSS Site - myragolden.com About Site - Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. 35. The Squawk Point - Service Improvement RSS Feed RSS Feed - squawkpoint.com/feed + Follow RSS Site - squawkpoint.com Nottingham & Norfolk About Site - The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance. 36. Steve DiGioia Blog RSS Feed RSS Feed - stevedigioia.com/blog/feed + Follow RSS Site - stevedigioia.com/blog New Jersey, USA About Site - As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers’ desire. 37. WOW24-7.io RSS Feed RSS Feed - wow24-7.io/blog/feed + Follow RSS Site - wow24-7.io/blog Ukraine About Site - Read useful tips and articles in our blog section. We provide you only best advices which you can use in your business. 38. The Taylor Reach Group Inc. RSS Feed RSS Feed - thetaylorreachgroup.com/feed + Follow RSS Site - thetaylorreachgroup.com/blog USA, Canada, UK, Asia About Site - New, views and shareable items on customer experience, call centers, contact centers and customer service 39. CALLCARE RSS Feed RSS Feed - callcare247.com/articles/feed + Follow RSS Site - callcare247.com/articles United Kingdom About Site - Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money. 40. Customer Service Blog - Shaun Belding RSS Feed RSS Feed - shaunbelding.com/customer-se.. + Follow RSS Site - shaunbelding.com/customer-se.. Canada About Site - A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting. 41. Trooya Blog RSS Feed RSS Feed - trooya.com/blog/feed + Follow RSS Site - trooya.com/blog Mumbai, India About Site - Trooya is a cloud based Social CRM & social media customer service tool with advanced helpdesk features. Resolve customer queries faster and efficiently, to earn their goodwill. 42. Institute of Customer Experience Kenya RSS Feed RSS Feed - icxkenya.co.ke/feed + Follow RSS Site - icxkenya.co.ke/blog Nairobi, Kenya About Site - ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector. 43. The Customer Service Blog by Darren Bugg RSS Feed RSS Feed - thecustomerserviceblog.uk/fe.. + Follow RSS Site - thecustomerserviceblog.uk UK About Site - Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. 44. Customer Service Training Blog RSS Feed RSS Feed - customer-service-training-he.. + Follow RSS Site - customer-service-training-he.. Wiltshire SN4 7DF About Site - The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website. 45. USAN - Omni-Channel and Contact Center Customer Engagement Resources RSS Feed RSS Feed - usan.com/feed + Follow RSS Site - usan.com/articles Norcross, GA About Site - USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys. 46. Customer Centric Support - Nate Brown RSS Feed RSS Feed - customercentricsupport.com/feed + Follow RSS Site - customercentricsupport.com Nashville, TN About Site - This is a place for anyone wanting to provide better customer service. The site is mainly geared for those working in small to medium technical service centers, there will be something for everyone. 47. Logicalware - Customer Service Blog RSS Feed RSS Feed - logicalware.com/feed + Follow RSS Site - logicalware.com/logicalwareblog Edinburgh About Site - Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries. 48. BILL QUISENG | Customer Service Blog RSS Feed RSS Feed - billquiseng.com/feed + Follow RSS Site - billquiseng.com San Diego, CA About Site - This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service. 49. Interaction Metrics Blog - Martha Brooke RSS Feed RSS Feed - interactionmetrics.com/feed + Follow RSS Site - interactionmetrics.com/insights Portland, OR About Site - The blog is probably 85% customer survey news, analysis, and advice. Interspersed are posts on improving customer service, by, for example, branding it. 50. Teresa Allen - Customer Service Speaker Blog RSS Feed RSS Feed - allenspeaks.com/blog/feed + Follow RSS Site - allenspeaks.com/blog About Site - Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs. 51. Ron Kaufman | Youtube RSS Feed RSS Feed - youtube.com/feeds/videos.xml.. + Follow RSS Site - youtube.com/user/RonKaufman/.. Singapore About Site - Ron Kaufman is the world’s premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service. |
