30 Best Customer Service Podcasts

1. The Modern Customer Podcast

San Francisco, California, US
The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by F...orbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.more
blakemichellemorga..
4.6K 13.9K 1.8K 2 episodes / week Avg Length 26 min Aug 2015
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2. Navigating the Customer Experience

Jamaica
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer... experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with, here on the 'Navigating the Customer Experience' podcast.more
navigatingthecusto..
531 193 1.6K 1 episode / week Avg Length 28 min May 2016
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3. Running Restaurants

Miami, FL
Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos & team building secrets, RR delivers th...e key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant.more
soundcloud.com/run..
4.6K 2.3K 3 episodes / month Avg Length 26 min Aug 2016
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4. CXChronicles Podcast

Buffalo, New York, US
Each week CXChronicles Podcast discusses all things related to customer experience, customer service & inside sales for today's world. Explores cu...stomer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service.more
cxchronicles.com
131 135 1.1K 1 episode / week Avg Length 46 min Dec 2017
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5. Press 1 For Nick

Columbus, Ohio, US
The Press 1 For Nick podcast is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices..., and invaluable lessons focused on Customer Service and Customer Experience.  more
press1fornick.com/..
1.1K 2 episodes / week Avg Length 34 min May 2020
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6. Customer Service Academy

Orlando, Florida, US
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award...-winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common-sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service.more
igniteyourservice...
438 29.2K 2 episodes / month Avg Length 24 min Aug 2016
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7. Customer Service Revolution

Cleveland, Ohio, US
Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their ...successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. If you're a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!more
thedijuliusgroup.c..
3K 857 3 episodes / quarter Avg Length 41 min Apr 2020
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8. Customer Experience Superheroes

Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero...' like in their status.more
buzzsprout.com/726021
1.5K 312 1 episode / month Avg Length 35 min Nov 2019
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9. Amazing Business Radio

Saint Louis, Missouri, US
'Amazing Business Radio' podcast features customer service expert and New York Times bestselling author Shep Hyken who interviews leading busi...ness professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business and accomplish the goal of customer experience.more
hyken.com/category..
7.3K 110.4K 1 episode / week Avg Length 29 min Sep 2015
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10. Awful Service Podcast

Awful Service is a Comedy Podcast that takes a look beyond the Bar Top. If you know someone in Customer Service, you know they have good stories. We a...re unofficially endorsed by Doug Stanhope.more
awfulservice.podbe..
1 episode / month Avg Length 98 min
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11. Getting Served

Getting Served is a comedy podcast that turns the tables in the customer service industry. Every week, hosts Rose and Carissa read stories submitted b...y listeners about all of the things they have to deal with when working with the general public. So, grab a shift drink and join us every Tuesday as we use this podcast as a coping mechanism for all of our customer service-induced trauma.more
gettingservedpodca..
30 episodes / year Avg Length 30 min
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12. Customer Service Podcast

Explore the transaction from both sides of the counter. We will talk about the relationship between buyers and sellers, dive into the fine print of wa...rranties, expose scams, sports betting and much more. All Sales Are Final on The Customer Service Podcastmore
darksideindustries..
68 1 episode / month Avg Length 63 min
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13. The Customer Support Podcast

San Francisco, CA
Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities and best-practices in setting u...p a world-class support organization. The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers and even vendors who sell into support.more
customersupportpod..
73 Feb 2019
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14. Customer Service Secrets by Kustomer

New York City, New York, US
The Customer Service Secrets podcast is devoted to sharing highly coveted secrets from customer service, customer support, and customer experience pro...fessionals across industries. The host of this podcast, Gabe Larsen, shares his own experiences in the customer service and customer experience space, while also drawing on the knowledge of experts and thought leaders who are making strides in their various fields.more
kustomer.com/blog/..
676 2.2K 1 episode / week Avg Length 20 min Feb 2020
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15. Customer Service Gold Dust Podcast

Bawtry, England, UK
Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business,... of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.more
gavinscott.me/podcast
923 3 episodes / month Avg Length 30 min
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16. Real Work Stories

The Podcast Where I talk about everything that happens at work in customer service that you haven't talked about. This will be fun!
redcircle.com/show..
1 episode / quarter Avg Length 17 min
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17. Beyond the Queue: Inside Customer Support

Welcome to Beyond the Queue, a new podcast by Stonly that looks at the human side of customer support leadership. In each episode, we talk with suppor...t leaders from companies like Gong, Loom, Miro, SevenRooms, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.more
stonly.com/podcasts
7 episodes / year Avg Length 45 min Apr 2021
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18. The Art of Customer Service // by Solvemate.

Washington, District of Columbia, US
You're being connected. Hello, how can we help you? For top-notch customer service insights and advice, just click the play button on 'The Art of ...Customer Service'. Erik Pfannmöller and his guests cover lots of great topics on the subject of customer service industry trends, best practices, tools, techniques, and advice.more
the-art-of-custome..
1 episode / month Avg Length 34 min
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19. Crack the Customer Code

US
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and ou...ts of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays.more
crackthecustomerco..
1.7K 15.2K 1 episode / week Avg Length 21 min Dec 2014
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20. Experience This!

Chicago, Illinois, US
Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to mak...e your customers love you even more. Always upbeat and definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience.more
experiencethisshow..
21.8K 612 1 episode / week Avg Length 39 min Sep 2017
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21. The Curated Experience

Oklahoma City, Oklahoma, US
Amas Tenumah is a world-renowned Customer Experience expert who specializes in helping you emotionally connect with your employees and customers to bu...ild loyalty. As one can't escape customer experience, the best place to learn how to improve customer experience and customer service is on Amas Tenumah's Show.more
amastenumah.libsyn..
1.1K 647 22 7 episodes / year Avg Length 31 min Sep 2015
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22. The Customer Diss-Service Podcast

Join 3 more-or-less-than-average blue/pink collar workers in a weekly dive into how working in the Customer Service Industry really makes a human bein...g feel.more
buzzsprout.com/192..
3 episodes / year Avg Length 63 min
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23. Future of Customer Service

The 'Future of Customer Service' podcast features interviews with Customer Support and Service leaders to understand how things work, best practices, ...and the future of support. Hear their perspective on challenges and opportunities.The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers, and Chief Customer Officers.This podcast is hosted by Jordi Torras and brought to you by Inbenta.more
anchor.fm/inbenta
2.5K 6 episodes / year Avg Length 27 min
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24. Radically Personal

San Francisco, California, US
In each episode of Radically Personal, Gladly CEO Joseph Ansanelli connects with radically personal customer service leaders at the world's most b...eloved brands. If you're in the business of customers and curious to learn how these change agents built a radically personal service culture that drives their company's growth, this podcast is for you.more
gladly.com/radical..
4.4K 5 episodes / year Avg Length 26 min
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25. Service Without A Smile

Service Without A Smile is a podcast about working in the customer service industry. We share our past experiences as well as any that get sent to us ...by listeners! Come join us on a fun ramble about customer service!more
feeds.buzzsprout.c..
41 13 episodes / year Avg Length 49 min
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26. CCW Digital | A Customer Service Online Platform

By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning con...ferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.more
ccwdigital.b2biq.l..
2.1K 11K May 2018
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27. Service Intelligence Podcast

Service Intelligence Podcast talks to experts from around the world to help you improve your customer support and customer service operations.
service-intelligen..
3 episodes / year Avg Length 41 min
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28. Associates Anonymous

The podcast where we kick it with you every Wednesday to discuss the horrors of working in customer service!!
soundcloud.com/ass..
465 221 Nov 2018
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29. Service first podcast | Fresh insights for customer service leaders

Wellington, New Zealand
Dr. Jason Price explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences and th...e knowledge you need to achieve better results.You'll hear advice, hints, tips, and guest interviews to help you learn, develop, and grow as you transform your organization's customer experience and operational performance, by putting customer service first.more
priceperrott.com/o..
590 Apr 2020
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