100 Best Customer Service Blogs and Websites
Customer Service Blogs
Here are 100 Best Customer Service Blogs you should follow in 2023
1. Shep Hyken
Saint Louis, Missouri, US
Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
hyken.com/blog
7.3K⋅ 110.8K ⋅14 posts / quarter ⋅ Feb 2006 Get Email Contact More
2. CustomerThink
Coronado, California, US
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.
customerthink.com
14.6K ⋅13 posts / day Get Email Contact More
3. Fonolo
Toronto, Ontario, Canada
Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Also in Call Center Blogs
fonolo.com/blog
30⋅ 5K ⋅1 post / week ⋅ Mar 2010 Get Email Contact More
4. HubSpot » Service
Cambridge, Massachusetts, US
HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.
blog.hubspot.com/s..
2M⋅ 830K ⋅6 posts / week Get Email Contact More
5. Salesforce
San Francisco, California, US
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere - so you can keep your customers happy everywhere.
salesforce.com/in/..
8.1K ⋅2 posts / week Get Email Contact More
6. CSAT.AI Blog
Los Angeles, California, US
CSAT.AI's extensive resources on customer satisfaction. Focus is on QA automation, CSAT, surveys & sentiment analysis. Excellent for business leaders and customer service professionals wanting to wow with CX.
csat.ai/blog
183⋅ 394 ⋅1 post / day Get Email Contact More
7. Bill Quiseng
San Diego, California, US
This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
billquiseng.com
18.6K⋅ 26.2K ⋅1 post / month Get Email Contact More
8. Inside Customer Service - Toister Performance Solutions, Inc.
San Diego, California, US
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential.
toistersolutions.c..
7.2K ⋅2 posts / month ⋅ Dec 2007 Get Email Contact More
9. TeamSupport - Customer Support Blog
Dallas, Texas, US
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Also in Customer Support Blogs
teamsupport.com/blog
16.5K⋅ 15.3K ⋅2 posts / quarter ⋅ Jan 2012 Get Email Contact More
10. RingCentral Blog
Belmont, California, US
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
ringcentral.com/blog
55.5K⋅ 66.1K ⋅4 posts / week Get Email Contact More
11. Forrester Blog
Cambridge, Massachusetts, US
Forrester helps business and technology leaders use customer obsession to accelerate growth. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.
forrester.com/blogs
371.4K ⋅7 posts / month Get Email Contact More
12. Tomasz Tunguz
San Francisco, California, US
Tomasz Tunguz is a venture capitalist at Redpoint since 2008. He was a PM on the Ads team at Google and worked at Appian before. He loves to learn about how businesses are created and aim to share those learnings here.
Also in Venture Capital Blogs, SAAS Blogs, Growth Hacking Blogs
tomtunguz.com
88.5K ⋅3 posts / week Get Email Contact More
13. Inside Intercom
San Francisco, California, US
Interested in marketing, product management, customer support, design and startups? Intercom is the first to bring messaging products for sales, marketing & customer service to one platform. On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building.
Also in Product Management Blogs
intercom.com/blog
38.7K⋅ 42.3K ⋅3 posts / week Get Email Contact More
14. Genesys blog
Daly City, California, US
Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.
genesys.com/blog
34.4K⋅ 33.4K ⋅3 posts / week Get Email Contact More
15. Destination CRM Magazine
New York City, New York, US
Destination CRM is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future. Destination CRM is ideal for anyone looking to improve customer interactions across many industries.
Also in Call Center Magazines, CRM Magazines, Management Magazines
destinationcrm.com..
10.9K ⋅23 posts / week Get Email Contact More
16. Adrian Swinscoe Blog
Edinburgh, Scotland, UK
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.
Also in UK Customer Support Blogs
adrianswinscoe.com
8.1K⋅ 219 ⋅1 post / week ⋅ Nov 2009 Get Email Contact More
17. MyCustomer
Bristol, England, UK
MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.
mycustomer.com/home
2.1K⋅ 13.4K ⋅1 post / week Get Email Contact More
18. Beyond Philosophy Blog
Sarasota, Florida, US
Colin Shaw founded Beyond Philosophy, LLC, in 2002 as a consultancy and training company. As pioneers in the customer experience movement, Beyond Philosophy focuses on helping organizations improve their experiences to foster customer-driven growth by identifying hidden, unmet needs.
beyondphilosophy.c..
334⋅ 14K ⋅1 post / week Get Email Contact More
19. Joseph Michelli Blog
Pinellas Park, Florida, US
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.
josephmichelli.com..
625⋅ 15K ⋅2 posts / week Get Email Contact More
20. SurveyMonkey
Get tips on how to create better surveys, hear the latest product news, or check out our signature research. Survey Monkey is brought to you by momentive.ai. Shape what's next with AI-driven insights and experience management solutions built for the pace of modern business.
surveymonkey.com
2 posts / week Get Email Contact More
21. 1to1 Media
Stamford, Connecticut, US
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.
1to1media.com
1.3K⋅ 6.7K ⋅1 post / week Get Email Contact More
22. Uplifting Service | Customer Service Experience Blog
Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
upliftingservice.c..
7.3K⋅ 3.7K ⋅3 posts / month Get Email Contact More
23. Blake Michelle Morgan
Los Angeles, California, US
Blake Morgan was called 'The Queen of CX' by Meta. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Find articles on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more.
Also in Design Thinking Blogs
blakemichellemorga..
4.6K⋅ 13.9K ⋅2 posts / week Get Email Contact More
24. Sixteen Ventures
Dallas, Texas, US
Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.
sixteenventures.com
1.5K⋅ 3.4K ⋅3 posts / week Get Email Contact More
25. Alchemer Blog
Louisville, Colorado, US
For more than 16 years, Alchemer has delivered market-leading software to customers in organizations around the world. We help marketing and market researchers better understand their markets, so they can find more of their best customers. We help sales and sales operations understand and engage with their prospects, so they can get more of their best customers.
alchemer.com/resou..
7.4K⋅ 7.7K ⋅3 posts / month Get Email Contact More
26. Steven Van Belleghem Blog
Aalter, Flemish Region, Belgium
Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.
stevenvanbelleghem..
39.6K ⋅1 post / week Get Email Contact More
27. The Userlike Blog
Cologne, Lombardia, Italy
Userlike is one of the leading website chat solutions built for sales and support. With the Website Messenger, you can assist your customers at every stage of the buyer journey. Smart chat features help you generate more leads and increase service efficiency.
userlike.com/en/blog
1.5K⋅ 5.4K ⋅8 posts / quarter Get Email Contact More
28. Experience Investigators
Chicago, Illinois, US
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.
experienceinvestig..
692⋅ 13.4K⋅ 261 ⋅1 post / week Get Email Contact More
29. The Customer Service Blog
UK
Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.
thecustomerservice..
746 ⋅5 posts / month ⋅ Jun 2016 Get Email Contact More
30. ProProfs
Santa Monica, California, US
ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
proprofsdesk.com/blog
24.5K⋅ 5.2K ⋅2 posts / week ⋅ Feb 2018 Get Email Contact More
31. Myra Golden - Customer Service Training & eLearning
US
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
myragolden.com
10K ⋅1 post / week Get Email Contact More
32. The DiJulius Group
Cleveland, Ohio, US
The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.
thedijuliusgroup.com
3K⋅ 860 ⋅1 post / week ⋅ Jan 2013 Get Email Contact More
33. ClientSuccess
Lehi, Utah, US
ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. Follow our blog that covers customers' success best practices, strategies, and trends.
Also in Customer Success Blogs
clientsuccess.com/..
451⋅ 2.2K ⋅3 posts / month ⋅ Aug 2014 Get Email Contact More
34. Customer Service Blog - Shaun Belding
Canada
A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.
shaunbelding.com/c..
480⋅ 5.8K ⋅1 post / quarter Get Email Contact More
35. Totango Blog
San Mateo, California, US
With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.
blog.totango.com
4.2K⋅ 7.9K ⋅1 post / week Get Email Contact More
36. Comm100
Vancouver, British Columbia, Canada
Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.
comm100.com/blog
11.5K⋅ 5.1K ⋅6 posts / month Get Email Contact More
37. The Taylor Reach Group Inc.
US
New, views and shareable items on customer experience, call centers, contact centers and customer service
thetaylorreachgrou..
29⋅ 1K ⋅1 post / quarter Get Email Contact More
38. SQM Group
Idaho, US
Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.
sqmgroup.com/resou..
326⋅ 1.9K ⋅1 post / week Get Email Contact More
39. Return Customer - Joe Rawlinson
Austin, Texas, US
This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
returncustomer.com
874 ⋅1 post / month Get Email Contact More
40. Playvox Blog
Sunnyvale, California, US
At Playvox, we know that exceptional employee engagement produces extraordinary customer experiences, and we love creating software that helps our customers unlock their full potential in every employee and interaction. We're on a mission to build software and relationships that power operational excellence in service teams globally.
playvox.com/blog
863⋅ 1.7K ⋅1 post / week Get Email Contact More
41. Planhat Blog
Stockholm, Stockholms lan, Sweden
Visit our blog and make sure you stay updated on everything Customer Success related. Planhat is a horizontally built customer platform where organizations manage and grow their customers, whether for Customer Success, Product-led Growth, Channel Management - or anything else.
planhat.com/community
925 ⋅5 posts / month Get Email Contact More
42. Verint ForeSee
Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.
foresee.com/insights
6 posts / quarter Get Email Contact More
43. Smart Customer Service
Medford, Massachusetts, US
SmartCustomerService.com's mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respond to changing customer behaviors, attitudes, and expectations.
smartcustomerservi..
1.4K⋅ 955 ⋅1 post / week Get Email Contact More
44. Steve DiGioia Blog
New Jersey, US
As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.
stevedigioia.com/blog
3.4K ⋅1 post / week Get Email Contact More
45. ChurnZero Blog
Washington, District of Columbia, US
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is the Customer Success Platform and partner for growing SaaS and subscription businesses.
churnzero.com/blog
282⋅ 1.8K ⋅4 posts / month Get Email Contact More
46. ClearAction Blog
Phoenix, Arizona, US
Customer Experience Blog for CS, CX, EX & Marketing. As stewards of customer insights discover how to influence company-wide alignment to evolve customer expectations. We empower organizations to sustain profitable business growth by centering on customers.
clearactioncx.com/..
419⋅ 7.5K ⋅2 posts / quarter Get Email Contact More
47. SupportYourApp Blog
Wilmington, Massachusetts, US
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.
supportyourapp.com..
2.7K⋅ 379 ⋅1 post / week ⋅ Sep 2014 Get Email Contact More
48. Kapture CRM Blog
Bangalore, Karnataka, India
Covers the latest tips and tactics in sales management, sales technology, customer service software and mobile CRM application. Be first to learn about latest Kapture Mobile CRM features, News. Also includes latest business CRM trends and automation benefits by big businesses.
kapturecrm.com/blog
113 ⋅16 posts / quarter Get Email Contact More
49. Customer Service Life
San Diego, California, US
This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
customerservicelif..
407⋅ 4.1K ⋅1 post / week Get Email Contact More
50. Kustomer
New York, US
Explore opinions, interviews, trends & everything customer management. Find out whether you're hitting the mark when it comes to delivering efficient and effective customer experiences. Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences.
kustomer.com/blog
671⋅ 2.2K ⋅1 post / week Get Email Contact More
51. Support Driven Blog
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.
supportdriven.com/..
1.6K ⋅1 post / month Get Email Contact More
52. The Contact Company
UK
Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.
thecontactcompany...
767⋅ 1.1K ⋅1 post / week Get Email Contact More
53. Intradiem Blog
The Real-Time Frontline blog provides call center leaders with the latest insights for improving productivity and increasing revenue. Read to learn more. Intradiem provides Intelligent Automation solutions that help customer service teams boost productivity, enhance employee engagement, and improve the end-customer experience.
intradiem.com/fron..
1.6K ⋅1 post / month Get Email Contact More
54. CommBox
CommBox is an all-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. This is where we will talk about our business vision, how our products are evolving, and how you can harness the power of our technology.
commbox.io/blog
20.4K⋅ 332⋅ 1.6K ⋅1 post / quarter ⋅ Sep 2019 Get Email Contact More
55. Heart of the Customer Blog
Minneapolis, Minnesota, US
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team. At Heart of the Customer, we understand that delivering remarkable value requires more than just insights and recommendations. We empower organizations to implement customer experience strategies that deliver measurable results.
heartofthecustomer..
270 ⋅4 posts / month Get Email Contact More
56. Logicalware - Customer Service Blog
Edinburgh, Scotland, UK
Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.
logicalware.com/blog
121⋅ 644 ⋅3 posts / month ⋅ Nov 2015 Get Email Contact More
57. CALLCARE
UK
Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
callcare247.com/ar..
869 ⋅1 post / week Get Email Contact More
58. Hodusoft
India
Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
hodusoft.com/blog
2.8K⋅ 1.1K⋅ 95 ⋅7 posts / quarter Get Email Contact More
59. Service Quality Institute
Minneapolis, Minnesota, US
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.
customer-service.c..
873 ⋅1 post / month Get Email Contact More
60. Dealing With Humans
Colorado, US
Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.
dealingwithhumans.com
1 post / year Get Email Contact More
61. Ron Kaufman | Youtube
Singapore
Ron Kaufman is the world's premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service.
youtube.com/user/R..
7K ⋅2 posts / week Get Email Contact More
62. Zendesk » Service
San Francisco, California, US
When you focus on customer service and the customer experience, you can boost the health of your business. Read customer service articles here. Zendesk is a service-first CRM company that builds software designed to improve customer relationships.
zendesk.com/blog/t..
155.8K⋅ 108.8K Get Email Contact More
63. Sprinklr Blog
New York City, New York, US
Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30 digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.
sprinklr.com/blog
34.8K⋅ 38.8K ⋅1 post / quarter Get Email Contact More
64. The Squawk Point - Service Improvement
Nottingham, England, UK
The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
squawkpoint.com
70⋅ 20.9K ⋅7 posts / year Get Email Contact More
65. Chip Bell Blog
Atlanta, Georgia, US
Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
chipbell.com/blog
768⋅ 20.8K Get Email Contact More
66. CX Journey
Orange, California, US
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
cx-journey.com
215⋅ 13.9K Get Email Contact More
67. Conversocial blog
New York, US
Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.
conversocial.com/blog
6.3K⋅ 18.7K⋅ 464 Get Email Contact More
68. Kayako Blog | Customer Service and Startup Life
London, England, UK
Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!
kayako.com/blog
10.6K⋅ 10K ⋅ May 2015 Get Email Contact More
69. Help Scout
Boston, Massachusetts, US
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.
Also in Ecommerce Marketing Blogs, Customer Loyalty Blogs
helpscout.com/blog
4.7K⋅ 12.3K Get Email Contact More
70. ModSquad | Customer Support Blog
Sacramento, California, US
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.
modsquad.com/blog
3.9K⋅ 3.1K⋅ 760 ⋅30 posts / year Get Email Contact More
71. Customer Bliss
Seattle, Washington, US
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Chief customer, experience, and marketing officers benefit from Jeanne Bliss' expert articles, featuring industry leaders, trends, and frameworks.
customerbliss.com/..
24.5K ⋅5 posts / year Get Email Contact More
72. Kate Nasser - Customer Service
New York City, New York, US
Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.
katenasser.com/cat..
1.1K⋅ 68.9K ⋅4 posts / year Get Email Contact More
73. Win the Customer
Utah, US
An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
winthecustomer.com..
22.6K ⋅ Sep 2009 Get Email Contact More
74. Customers That Stick - Adam Toporek
Orlando, Florida, US
CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
customersthatstick..
1.7K⋅ 15.3K Get Email Contact More
75. PeopleMetrics Blog
Philadelphia, Pennsylvania, US
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.
peoplemetrics.com/..
525⋅ 2.7K⋅ 81 ⋅3 posts / year Get Email Contact More
Customer Service Bloggers
Blogger Name | Blog Link | Total Blog Posts | |
---|---|---|---|
Angelica | hyken.com/blog | 121 | |
Mia Jacobs | blog.totango.com | 91 | |
Ron Kaufman | youtube.com/user/RonKaufman/videos | 88 | |
John DiJulius | thedijuliusgroup.com | 85 | |
Dave Brock | customerthink.com | 81 | |
Jenna Bunnell | customerthink.com | 69 | |
Kate Rogerson | comm100.com/blog | 63 | |
ModSquad | modsquad.com/blog | 61 | |
Viktoriya Maya | customersfirstacademy.com/knowledge-library | 55 | |
Jessie Warner | clientsuccess.com/blog | 52 | |
Jared Cornell | proprofsdesk.com/blog | 49 | |
Leah Westfall | ringcentral.com/blog | 46 | |
Colin Shaw | customerthink.com | 44 | |
Jeff Toister | toistersolutions.com/blog | 43 | |
Zel Angeles | hyken.com/blog | 42 | |
Syed Balkhi | customerthink.com | 41 | |
Areeya Lila | customerthink.com | 39 | |
David Dodd | customerthink.com | 39 | |
Chrissy Kapralos | fonolo.com/blog | 38 | |
Liam Geraghty | intercom.com/blog | 37 | |
Varun Bhagat | customerthink.com | 36 | |
alledesveaux | logicalware.com/blog | 35 | |
Sharon Drew Morgen | customerthink.com | 35 | |
Sarah O'Rourke | ringcentral.com/blog | 31 | |
Seema Mohan | kapturecrm.com/blog | 31 |
Customer Service Blog Topics
Topic | Number of posts |
---|---|
Customer Experience | 308 |
Editor's Pick | 227 |
Digital Marketing | 197 |
Enterprise Technology | 172 |
Customer Loyalty | 142 |
Employee Engagement | 104 |
Customer Service | 99 |
Customer Engagement | 75 |
Sales Performance | 70 |
Service And Support | 68 |
Voice Of Customer | 66 |
Customer Journey | 65 |
Leadership | 57 |
Customer Analytics | 54 |
Contact Center | 53 |
Customer Support | 46 |
Personalization | 44 |
Customer Strategy | 40 |
Performance Metrics | 39 |
Marketing Technology | 38 |
Customer Service Blogs By Category
Category | No. of Blogs |
---|---|
Call Center Blogs | 32 |