The Best Customer Service blogs from thousands of top Customer Service blogs in our index using search and social metrics. Data will be refreshed once a week. Also check out Customer Service Podcasts.

Contents [show

Customer Service Newsletter

Customer Service newsletter is a comprehensive summary of the day's most important blog posts and news articles from the best Customer Service websites on the web, and delivered to your email inbox each morning. To subscribe, simply provide us with your email address.

Customer Service Blogs

1. Help Scout Blog

Help Scout Blog Boston, MA About Blog Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. Help Scout develops Help Desk software and customer support tools.
Frequency about 2 posts per month.
Also in Ecommerce Marketing Blogs, Customer Loyalty Blogs
Blog helpscout.net/blog
Facebook fans 4,262. Twitter followers 11,459.

2. Provide Support

Provide SupportNew York City About Blog Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency about 1 post per month.
Since Jan 2012
Also in Customer Support Blogs
Blog providesupport.com/blog
Facebook fans 13,675. Twitter followers 4,289.

3. Inside Customer Service - Toister Performance Solutions, Inc.

Inside Customer Service - Toister Performance Solutions, Inc.San Diego, CA About Blog The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 
Frequency about 2 posts per week.
Since Dec 2007
Blog toistersolutions.com/blog
Facebook fans n/a. Twitter followers 5,896.

4. Desk.com Blog

Desk.com BlogWorldwide About Blog Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies
Frequency about 2 posts per month.
Blog desk.com/blog
Facebook fans 41,987. Twitter followers n/a.

5. Shep Hyken - Customer Service Blog

Shep Hyken - Customer Service Blog St. Louis, MO About Blog Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
Frequency about 4 posts per week.
Since Feb 2006
Blog hyken.com/blog
Facebook fans 5,891. Twitter followers 116,134.

6. Conversocial blog

Conversocial blogNew York, NY About Blog Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.
Frequency about 3 posts per month.
Blog conversocial.com/blog
Facebook fans 6,233. Twitter followers 19,124.

7. TeamSupport - Customer Support Blog

TeamSupport - Customer Support BlogDallas, Texas About Blog B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency about 4 posts per month.
Since Jan 2012
Blog teamsupport.com/blog
Facebook fans 14,010. Twitter followers 14,744.

8. ModSquad | Customer Support Blog

ModSquad | Customer Support BlogAll Over The World About Blog ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.
Frequency about 2 posts per week.
Blog modsquad.com/blog
Facebook fans 2,450. Twitter followers 2,449.

9. Customers That Stick - Adam Toporek

Customers That Stick - Adam ToporekOrlando, FL About Blog CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Frequency about 2 posts per month.
Blog customersthatstick.com/categ..
Facebook fans 1,785. Twitter followers 16,121.

10. Google News - Customer Service

Google News - Customer Service About Blog Comprehensive up-to-date coverage for customer service, aggregated from news sources all over the world by Google News.
Frequency about 168 posts per week.
Blog news.google.com/news/section..
Facebook fans 27,258,649. Twitter followers 257,235.

11. Reddit - All About Your Customer Service Experiences

Reddit - All About Your Customer Service ExperiencesAbout Blog A places for customers to vent and rage and even smile about their customer service experiences.
Frequency about 28 posts per week.
Blog reddit.com/r/TalesFromTheCus..
Facebook fans 1,298,307. Twitter followers 641,687.

12. RingCentral Blog

RingCentral BlogBelmont, CA About Blog RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
Frequency about 3 posts per week.
Blog ringcentral.com/blog
Facebook fans 40,412. Twitter followers 50,375.

13. Kayako Blog | Customer Service and Startup Life

Kayako Blog | Customer Service and Startup LifeLondon, UK About Blog Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!
Frequency about 2 posts per month.
Since May 2015
Also in UK Customer Support Blogs
Blog kayako.com/blog
Facebook fans 10,949. Twitter followers 11,129.

14. Inside Intercom

Inside IntercomSan Francisco About Blog Interested in marketing, product management, customer support, design and startups? Intercom is the first to bring messaging products for sales, marketing & customer service to one platform. On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building.
Frequency about 3 posts per week.
Also in SAAS Blogs, Growth Hacking Blogs
Blog blog.intercom.com
Facebook fans 33,024. Twitter followers 38,436.

15. The iPerceptions Blog

The iPerceptions BlogMontréal, Canada About Blog iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends.
Frequency about 2 posts per month.
Since May 2013
Blog iperceptions.com/blog
Facebook fans 787. Twitter followers 2,195.

16. Acquire

AcquireSan Francisco, CA About Blog Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.
Frequency about 2 posts per month.
Blog acquire.io/blog
Facebook fans 203. Twitter followers 1,487.

17. Fonolo | Customer Service Blog

Fonolo | Customer Service BlogToronto, Canada About Blog Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Frequency about 2 posts per week.
Since Mar 2010
Also in Call Center Blogs
Blog fonolo.com/blog
Facebook fans 403. Twitter followers 5,096.

18. Specialty Answering Service - Customer Service Articles

Specialty Answering Service - Customer Service Articles King of Prussia, PA About Blog The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Frequency about 1 post per week.
Blog specialtyansweringservice.ne..
Facebook fans 4,008. Twitter followers 3,731.

19. Return Customer - Joe Rawlinson

Return Customer - Joe RawlinsonAustin, Texas About Blog This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
Frequency about 1 post per month.
Blog returncustomer.com
Facebook fans n/a. Twitter followers 971.

20. Customer Service Freedom Blog InTheChat

Customer Service Freedom Blog InTheChatWaterloo, Ontario, Canada About Blog Read about the latest developments in digital customer engagement: industry insights on chatbots, social media, messengers, SMS, and more
Frequency about 1 post per month.
Blog inthechat.com/customer-servi..
Facebook fans 197. Twitter followers 1,899.

21. Win the Customer! Blog - Flavio Martins

Win the Customer! Blog - Flavio MartinsHawaii & Utah About Blog An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Frequency about 1 post per month.
Since Sep 2009
Blog winthecustomer.com/blog
Facebook fans n/a. Twitter followers 25,000.

22. CX Journey Blog

CX Journey BlogOrange County, CA About Blog A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Frequency about 2 posts per week.
Blog cx-journey.com
Facebook fans n/a. Twitter followers 13,988.

23. WOW24-7.io

WOW24-7.ioUkraine About Blog Read useful tips and articles in our blog section. We provide you only best advices which you can use in your business.
Frequency about 1 post per month.
Blog wow24-7.io/blog
Facebook fans 1,045. Twitter followers 68.

24. Customer Service Life

Customer Service LifeEugene and San Diego About Blog This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Frequency about 1 post per week.
Blog customerservicelife.com
Facebook fans 376. Twitter followers 4,496.

25. Kate Nasser - Customer Service

Kate Nasser - Customer ServiceNYC USA to the world! About Blog Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.
Frequency about 1 post per month.
Blog katenasser.com/category/cust..
Facebook fans 991. Twitter followers 70,944.

26. Hodusoft

Hodusoft India About Blog Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Frequency about 3 posts per month.
Blog hodusoft.com/blog
Facebook fans 2,931. Twitter followers 1,114.

27. UP Your Service Blog

UP Your Service BlogAbout Blog UP! Your Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Frequency about 3 posts per month.
Blog upyourservice.com/blog
Facebook fans 1,204. Twitter followers 1,236.

28. The Taylor Reach Group Inc.

The Taylor Reach Group Inc.USA, Canada, UK, Asia About Blog New, views and shareable items on customer experience, call centers, contact centers and customer service
Frequency about 4 posts per month.
Blog thetaylorreachgroup.com/blog
Facebook fans 27. Twitter followers 872.

29. The PhaseWare Files

The PhaseWare FilesMcKinney, TX About Blog Articles about Customer Support Software and how companies can benefit from an excellent software package.
Frequency about 2 posts per week.
Blog phaseware.com/phaseware-file..
Facebook fans 100. Twitter followers 868.

30. USAN - Omni-Channel and Contact Center Customer Engagement Resources

USAN - Omni-Channel and Contact Center Customer Engagement ResourcesNorcross, GA About Blog USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Frequency about 1 post per month.
Blog usan.com/articles
Facebook fans n/a. Twitter followers 449.

31. CALLCARE

CALLCAREUnited Kingdom About Blog Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Frequency about 1 post per month.
Blog callcare247.com/articles
Facebook fans n/a. Twitter followers 1,074.

32. Myra Golden - Customer Service Training & eLearning

Myra Golden - Customer Service Training & eLearningAbout Blog Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Frequency about 1 post per week.
Blog myragolden.com
Facebook fans n/a. Twitter followers 10,958.

33. The Contact Company

 The Contact CompanyUK About Blog Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.
Frequency about 1 post per week.
Blog thecontactcompany.co.uk/media
Facebook fans 572. Twitter followers 993.

34. Service Quality Institute

Service Quality InstituteMinneapolis, MN About Blog Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.
Frequency about 1 post per month.
Blog customer-service.com/blog
Facebook fans 722. Twitter followers n/a.

35. BILL QUISENG | Customer Service Blog

BILL QUISENG | Customer Service BlogSan Diego, CA About Blog This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Frequency about 1 post per month.
Blog billquiseng.com
Facebook fans 19,596. Twitter followers 27,280.

36. Infinit Contact

Infinit ContactMakati City, Philippines About Blog Subscribe to Infinit Contact's customer service blogs and articles on current industry news. Learn more about increasing your company's customer satisfaction rate.
Frequency about 1 post per month.
Since Sep 2008
Blog infinitcontact.com/blog
Facebook fans n/a. Twitter followers n/a.

37. Steve DiGioia Blog

Steve DiGioia BlogNew Jersey, USA About Blog As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.
Frequency about 2 posts per month.
Blog stevedigioia.com/blog
Facebook fans n/a. Twitter followers 2,132.

38. Interaction Metrics Blog - Martha Brooke

Interaction Metrics Blog - Martha BrookePortland, OR About Blog The blog is probably 85% customer survey news, analysis, and advice. Interspersed are posts on improving customer service, by, for example, branding it.
Frequency about 1 post per month.
Blog interactionmetrics.com/insights
Facebook fans n/a. Twitter followers 827.

39. The Squawk Point - Service Improvement

The Squawk Point - Service ImprovementNottingham & Norfolk About Blog The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Frequency about 3 posts per month.
Blog squawkpoint.com
Facebook fans 70. Twitter followers 23,523.

40. The Customer Service Blog by Darren Bugg

The Customer Service Blog by Darren BuggUK About Blog Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.
Frequency about 3 posts per month.
Since Jun 2016
Blog thecustomerserviceblog.uk
Facebook fans n/a. Twitter followers 807.

41. Customer Service Blog - Shaun Belding

Customer Service Blog - Shaun BeldingCanada About Blog A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.
Frequency about 2 posts per month.
Blog shaunbelding.com/customer-se..
Facebook fans 506. Twitter followers 6,383.

42. Logicalware - Customer Service Blog

Logicalware - Customer Service Blog Edinburgh About Blog Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.
Frequency about 1 post per week.
Since Nov 2015
Blog logicalware.com/logicalwareblog
Facebook fans 96. Twitter followers 724.

43. Institute of Customer Experience Kenya

Institute of Customer Experience KenyaNairobi, Kenya About Blog ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Frequency about 1 post per month.
Blog icxkenya.co.ke/blog
Facebook fans 10,141. Twitter followers 8.

44. Customer Centric Support - Nate Brown

Customer Centric Support - Nate BrownNashville, TN About Blog This is a place for anyone wanting to provide better customer service. The site is mainly geared for those working in small to medium technical service centers, there will be something for everyone.
Frequency about 1 post per month.
Also in SME Blogs
Blog customercentricsupport.com
Facebook fans n/a. Twitter followers 6,401.

45. Ron Kaufman | Youtube

Ron Kaufman | YoutubeSingapore About Blog Ron Kaufman is the world's premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service.
Frequency about 3 posts per month.
Blog youtube.com/user/RonKaufman/..
Facebook fans 7,008. Twitter followers n/a.

46. Dennis Snow Blog

Dennis Snow Blog Orlando, FL About Blog My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.
Frequency about 1 post per month.
Blog snowassociates.com/blog
Facebook fans 592. Twitter followers 1,748.

47. Transcosmos Blog

Transcosmos BlogUK About Blog Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
Frequency about 2 posts per month.
Blog transcosmos.co.uk/blog
Facebook fans 1,149. Twitter followers n/a.

48. Dealing With Humans

Dealing With HumansAbout Blog Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.
Frequency about 1 post per month.
Blog dealingwithhumans.com
Facebook fans n/a. Twitter followers n/a.

49. Teresa Allen​ - Customer Service Speaker Blog

Teresa Allen​ - Customer Service Speaker BlogAbout Blog Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Frequency about 1 post per month.
Blog allenspeaks.com/blog
Facebook fans 242. Twitter followers 2,434.

50. Customer Service Training Blog

Customer Service Training BlogWiltshire SN4 7DF About Blog The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.
Frequency about 3 posts per week.
Blog customer-service-training-he..
Facebook fans n/a. Twitter followers n/a.

51. Customer Feedback Blog

Customer Feedback BlogLos Angeles, CA About Blog Gather customer feedback. Capture leads. Create a contact form. Survey event attendees. And much, much more. With Fieldbloom it's easy.
Frequency about 1 post per month.
Blog fieldboom.com/blog
Facebook fans n/a. Twitter followers 653.

52. Ameyo Blog

Ameyo BlogUSA About Blog Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide
Frequency about 1 post per month.
Blog ameyo.com/blog
Facebook fans 3,479. Twitter followers 3,101.

53. Trooya Blog

Trooya BlogMumbai, India About Blog Trooya is a cloud based Social CRM & social media customer service tool with advanced helpdesk features. Resolve customer queries faster and efficiently, to earn their goodwill.
Frequency about 1 post per month.
Blog trooya.com/blog
Facebook fans n/a. Twitter followers 114.

54. The Center For Client Retention

The Center For Client RetentionNJ About Blog The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Frequency about 2 posts per month.
Blog tcfcr.com/blog
Facebook fans 131. Twitter followers 3,234.

55. Chip Bell Blog

Chip Bell BlogAbout Blog Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Frequency about 1 post per week.
Blog chipbell.com/blog
Facebook fans 716. Twitter followers 23,064.

These blogs are ranked based on following criteria

  • Google reputation and Google search ranking
  • Influence and popularity on Facebook, twitter and other social media sites
  • Quality and consistency of posts.
  • Feedspot’s editorial team and expert review

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