The Best Customer Service Blogs from thousands of blogs on the web ranked by relevancy, social engagement, domain authority, web traffic, freshness and social metrics. Subscribe to these websites because they are actively working to educate, inspire, and empower their readers with frequent updates and high-quality information.

Contents [show

Customer Service Blogs

1. Help Scout Blog

Help Scout Blog Boston, MA About Blog Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. Help Scout develops Help Desk software and customer support tools. Frequency 1 post / weekAlso in Ecommerce Marketing Blogs, Customer Loyalty Blogs Blog helpscout.com/blog
Facebook fans 4.3K ⋅ Twitter followers 11.7K ⋅ Social Engagement 4 ⋅ Domain Authority 73

2. Provide Support

Provide SupportNew York City About Blog Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog. Frequency 1 post / month Since Jan 2012 Also in Customer Support Blogs Blog providesupport.com/blog
Facebook fans 13.7K ⋅ Twitter followers 4.2K ⋅ Social Engagement 3 ⋅ Domain Authority 81

3. Inside Customer Service - Toister Performance Solutions, Inc.

Inside Customer Service - Toister Performance Solutions, Inc.San Diego, CA About Blog The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential.  Frequency 2 posts / week Since Dec 2007 Blog toistersolutions.com/blog
Twitter followers 6.2K ⋅ Social Engagement 2 ⋅ Domain Authority 43

4. Shep Hyken - Customer Service Blog

Shep Hyken - Customer Service Blog St. Louis, MO About Blog Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience. Frequency 4 posts / week Since Feb 2006 Blog hyken.com/blog
Facebook fans 5.9K ⋅ Twitter followers 115.7K ⋅ Social Engagement 26 ⋅ Domain Authority 53

5. Conversocial blog

Conversocial blogNew York, NY About Blog Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube. Frequency 1 post / month Blog conversocial.com/blog
Facebook fans 6.2K ⋅ Twitter followers 19.2K ⋅ Social Engagement 5 ⋅ Domain Authority 59

6. TeamSupport - Customer Support Blog

TeamSupport - Customer Support BlogDallas, Texas About Blog B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support. Frequency 2 posts / month Since Jan 2012 Blog teamsupport.com/blog
Facebook fans 14K ⋅ Twitter followers 19.8K ⋅ Social Engagement 4 ⋅ Domain Authority 46

7. ModSquad | Customer Support Blog

ModSquad | Customer Support BlogAll Over The World About Blog ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event. Frequency 2 posts / week Blog modsquad.com/blog
Facebook fans 2.5K ⋅ Twitter followers 2.5K ⋅ Social Engagement 11 ⋅ Domain Authority 46

8. Customers That Stick - Adam Toporek

Customers That Stick - Adam ToporekOrlando, FL About Blog CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture Frequency 1 post / day Blog customersthatstick.com/categ..
Facebook fans 1.8K ⋅ Twitter followers 16.2K ⋅ Social Engagement 3 ⋅ Domain Authority 45

9. Google News - Customer Service

Google News - Customer Service About Blog Comprehensive up-to-date coverage for customer service, aggregated from news sources all over the world by Google News. Frequency 28 posts / day Blog news.google.com/news/section..
Facebook fans 27.3M ⋅ Twitter followers 265.4K ⋅ Social Engagement 130 ⋅ Domain Authority 95

10. Reddit - All About Your Customer Service Experiences

Reddit - All About Your Customer Service ExperiencesAbout Blog A places for customers to vent and rage and even smile about their customer service experiences. Frequency 5 posts / day Blog reddit.com/r/TalesFromTheCus..
Facebook fans 1.3M ⋅ Twitter followers 678.3K ⋅ Domain Authority 90

11. RingCentral Blog

RingCentral BlogBelmont, CA About Blog RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships. Frequency 1 post / week Blog ringcentral.com/blog
Facebook fans 40.4K ⋅ Twitter followers 50K ⋅ Social Engagement 5 ⋅ Domain Authority 66

12. Kayako Blog | Customer Service and Startup Life

Kayako Blog | Customer Service and Startup LifeLondon, UK About Blog Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today! Frequency 20 posts / year Since May 2015 Also in UK Customer Support Blogs Blog kayako.com/blog
Facebook fans 10.9K ⋅ Twitter followers 11K ⋅ Social Engagement 4 ⋅ Domain Authority 71

13. Inside Intercom

Inside IntercomSan Francisco About Blog Interested in marketing, product management, customer support, design and startups? Intercom is the first to bring messaging products for sales, marketing & customer service to one platform. On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building. Frequency 2 posts / weekAlso in SAAS Blogs, Growth Hacking Blogs Blog blog.intercom.com
Facebook fans 33K ⋅ Twitter followers 39.2K ⋅ Social Engagement 2 ⋅ Domain Authority 75

14. Acquire

AcquireSan Francisco, California, United States About Blog Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team. Frequency 1 post / week Blog acquire.io/blog
Facebook fans 287 ⋅ Twitter followers 1.5K ⋅ Domain Authority 45

15. The iPerceptions Blog

The iPerceptions BlogMontréal, Canada About Blog iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends. Frequency 6 posts / quarter Since May 2013 Blog iperceptions.com/blog
Facebook fans 787 ⋅ Twitter followers 2.2K ⋅ Social Engagement 4 ⋅ Domain Authority 52

16. Fonolo | Customer Service Blog

Fonolo | Customer Service BlogToronto, Canada About Blog Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone. Frequency 1 post / week Since Mar 2010 Also in Call Center Blogs Blog fonolo.com/blog
Facebook fans 403 ⋅ Twitter followers 5.1K ⋅ Social Engagement 1 ⋅ Domain Authority 54

17. Specialty Answering Service - Customer Service Articles

Specialty Answering Service - Customer Service Articles King of Prussia, PA About Blog The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news. Frequency 1 post / day Blog specialtyansweringservice.ne..
Facebook fans 4K ⋅ Twitter followers 3.7K ⋅ Domain Authority 37

18. Customer Service Freedom Blog InTheChat

Customer Service Freedom Blog InTheChatWaterloo, Ontario, Canada About Blog Read about the latest developments in digital customer engagement: industry insights on chatbots, social media, messengers, SMS, and more Blog inthechat.com/customer-servi..
Facebook fans 197 ⋅ Twitter followers 1.9K ⋅ Domain Authority 38

19. Hodusoft

Hodusoft India About Blog Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products. Frequency 1 post / week Blog hodusoft.com/blog
Facebook fans 2.9K ⋅ Twitter followers 1.1K ⋅ Instagram Followers 83 ⋅ Domain Authority 32

20. The PhaseWare Files

The PhaseWare FilesMcKinney, TX About Blog Articles about Customer Support Software and how companies can benefit from an excellent software package. Frequency 12 posts / quarter Blog phaseware.com/phaseware-file..
Facebook fans 100 ⋅ Twitter followers 859 ⋅ Domain Authority 36

21. Win the Customer! Blog - Flavio Martins

Win the Customer! Blog - Flavio MartinsHawaii & Utah About Blog An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center. Frequency 1 post / month Since Sep 2009 Blog winthecustomer.com/blog
Twitter followers 24.8K ⋅ Social Engagement 28 ⋅ Domain Authority 43

22. WOW24-7.io

WOW24-7.ioUkraine About Blog Read useful tips and articles in our blog section. We provide you only best advices which you can use in your business. Frequency 1 post / week Blog wow24-7.io/blog
Facebook fans 1K ⋅ Twitter followers 68 ⋅ Social Engagement 6 ⋅ Domain Authority 29

23. Return Customer - Joe Rawlinson

Return Customer - Joe RawlinsonAustin, Texas About Blog This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue. Frequency 1 post / week Blog returncustomer.com
Twitter followers 968 ⋅ Social Engagement 6 ⋅ Domain Authority 41

24. Kate Nasser - Customer Service

Kate Nasser - Customer ServiceNYC USA to the world! About Blog Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more. Frequency 2 posts / quarter Blog katenasser.com/category/cust..
Facebook fans 991 ⋅ Twitter followers 71.4K ⋅ Social Engagement 9 ⋅ Domain Authority 45

25. The Taylor Reach Group Inc.

The Taylor Reach Group Inc.USA, Canada, UK, Asia About Blog New, views and shareable items on customer experience, call centers, contact centers and customer service Frequency 10 posts / quarter Blog thetaylorreachgroup.com/blog
Facebook fans 27 ⋅ Twitter followers 908 ⋅ Social Engagement 1 ⋅ Domain Authority 36

26. The DiJulius Group

The DiJulius GroupCleveland, Ohio, United States About Blog The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant. Frequency 1 post / week Since Jan 2013 Blog thedijuliusgroup.com
Facebook fans 2.3K ⋅ Twitter followers 524 ⋅ Social Engagement 9 ⋅ Domain Authority 41

27. Customer Service Life

Customer Service LifeEugene and San Diego About Blog This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving! Frequency 1 post / weekAlso in Eugene Blogs Blog customerservicelife.com
Facebook fans 376 ⋅ Twitter followers 4.5K ⋅ Domain Authority 40

28. USAN - Omni-Channel and Contact Center Customer Engagement Resources

USAN - Omni-Channel and Contact Center Customer Engagement ResourcesNorcross, GA About Blog USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys. Frequency 1 post / quarter Blog usan.com/articles
Twitter followers 446 ⋅ Domain Authority 33

29. CALLCARE

CALLCAREUnited Kingdom About Blog Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money. Frequency 4 posts / quarter Blog callcare247.com/articles
Twitter followers 1.1K ⋅ Domain Authority 32

30. Myra Golden - Customer Service Training & eLearning

Myra Golden - Customer Service Training & eLearningAbout Blog Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops. Frequency 2 posts / month Blog myragolden.com
Twitter followers 10.8K ⋅ Domain Authority 36

31. BILL QUISENG | Customer Service Blog

BILL QUISENG | Customer Service BlogSan Diego, CA About Blog This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service. Frequency 1 post / year Blog billquiseng.com
Facebook fans 19.6K ⋅ Twitter followers 27.4K ⋅ Domain Authority 30

32. The Center For Client Retention

The Center For Client RetentionNJ About Blog The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty. Frequency 2 posts / quarter Blog tcfcr.com/blog
Facebook fans 131 ⋅ Twitter followers 3.2K ⋅ Domain Authority 36

33. Service Quality Institute

Service Quality InstituteMinneapolis, MN About Blog Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service. Frequency 1 post / month Blog customer-service.com/blog
Facebook fans 722 ⋅ Domain Authority 33

34. Interaction Metrics Blog - Martha Brooke

Interaction Metrics Blog - Martha BrookePortland, OR About Blog The blog is probably 85% customer survey news, analysis, and advice. Interspersed are posts on improving customer service, by, for example, branding it. Frequency 3 posts / quarter Blog interactionmetrics.com/insights
Twitter followers 832 ⋅ Domain Authority 27

35. Navedas

NavedasLos Angeles About Blog We are AI experts revolutionizing customer experience and transforming your back-office. Launching organizations into the future, we are Navedas, get on board! We deliver Human Assisted AI Services for Back-Office and Customer Support. Frequency 1 post / week Blog navedas.com/category/blog
Facebook fans 163 ⋅ Twitter followers 428 ⋅ Instagram Followers 2K ⋅ Domain Authority 17

36. The Squawk Point - Service Improvement

The Squawk Point - Service ImprovementNottingham & Norfolk About Blog The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance. Frequency 1 post / month Blog squawkpoint.com
Facebook fans 70 ⋅ Twitter followers 23.3K ⋅ Domain Authority 38

37. Steve DiGioia Blog

Steve DiGioia BlogNew Jersey, USA About Blog As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire. Frequency 1 post / month Blog stevedigioia.com/blog
Twitter followers 2.3K ⋅ Social Engagement 3 ⋅ Domain Authority 36

38. Infinit Contact

Infinit ContactMakati City, Philippines About Blog Subscribe to Infinit Contact's customer service blogs and articles on current industry news. Learn more about increasing your company's customer satisfaction rate. Since Sep 2008 Blog infinitcontact.com/blog
Domain Authority 41

39. Cues Info

Cues InfoUnited States About Blog Explore at Cues Info and find useful information about worldwide top products. Frequency 1 post / day Blog cuesinfo.com/blog
Domain Authority 20

40. Customer Service Training Blog

Customer Service Training BlogWiltshire SN4 7DF About Blog The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website. Frequency 1 post / month Blog customer-service-training-he..
Domain Authority 26

41. The Contact Company

 The Contact CompanyUK About Blog Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes. Frequency 2 posts / week Blog thecontactcompany.co.uk/media
Facebook fans 572 ⋅ Twitter followers 998 ⋅ Social Engagement 1 ⋅ Domain Authority 34

42. UP Your Service Blog

UP Your Service BlogAbout Blog UP! Your Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture. Frequency 4 posts / week Blog upyourservice.com/blog
Facebook fans 1.2K ⋅ Twitter followers 1.2K ⋅ Social Engagement 1 ⋅ Domain Authority 40

43. Logicalware - Customer Service Blog

Logicalware - Customer Service Blog Edinburgh About Blog Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries. Frequency 1 post / quarter Since Nov 2015 Blog logicalware.com/logicalwareblog
Facebook fans 96 ⋅ Twitter followers 711 ⋅ Domain Authority 29

44. Customer Feedback Blog

Customer Feedback BlogLos Angeles, CA About Blog Gather customer feedback. Capture leads. Create a contact form. Survey event attendees. And much, much more. With Fieldbloom it's easy. Blog fieldboom.com/blog
Twitter followers 651 ⋅ Domain Authority 45

45. The Customer Service Blog by Darren Bugg

The Customer Service Blog by Darren BuggUK About Blog Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. Frequency 6 posts / month Since Jun 2016 Blog thecustomerserviceblog.uk
Twitter followers 804 ⋅ Social Engagement 1 ⋅ Domain Authority 7

46. Ron Kaufman | Youtube

Ron Kaufman | YoutubeSingapore About Blog Ron Kaufman is the world's premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service. Frequency 4 videos / week Blog youtube.com/user/RonKaufman/..
Facebook fans 7K ⋅ Social Engagement 11 ⋅

47. Customer Service Blog - Shaun Belding

Customer Service Blog - Shaun BeldingCanada About Blog A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting. Frequency 5 posts / quarter Blog shaunbelding.com/customer-se..
Facebook fans 506 ⋅ Twitter followers 6.4K ⋅ Social Engagement 1 ⋅ Domain Authority 26

48. Customer Centric Support - Nate Brown

Customer Centric Support - Nate BrownNashville, TN About Blog This is a place for anyone wanting to provide better customer service. The site is mainly geared for those working in small to medium technical service centers, there will be something for everyone.Also in SME Blogs Blog customercentricsupport.com
Twitter followers 6.9K ⋅ Domain Authority 24

49. CX Journey Blog

CX Journey BlogOrange County, CA About Blog A blog about customer experience, employee experience, customer service, voice of the customer, and leadership. Frequency 30 posts / year Blog cx-journey.com
Twitter followers 14.1K ⋅ Domain Authority 43

50. Dealing With Humans

Dealing With HumansAbout Blog Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began. Frequency 1 post / week Blog dealingwithhumans.com
Social Engagement 1 ⋅

51. Teresa Allen​ - Customer Service Speaker Blog

Teresa Allen​ - Customer Service Speaker BlogAbout Blog Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs. Frequency 6 posts / year Blog allenspeaks.com/blog
Facebook fans 242 ⋅ Twitter followers 2.5K ⋅ Social Engagement 1 ⋅ Domain Authority 27

52. Institute of Customer Experience Kenya

Institute of Customer Experience KenyaNairobi, Kenya About Blog ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector. Frequency 3 posts / yearAlso in Kenya Blogs, Nairobi Blogs Blog icxkenya.co.ke/blog
Facebook fans 10.2K ⋅ Twitter followers 9 ⋅ Social Engagement 2 ⋅ Domain Authority 14

53. Dennis Snow Blog

Dennis Snow Blog Orlando, FL About Blog My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service. Frequency 2 posts / year Blog snowassociates.com/blog
Facebook fans 592 ⋅ Twitter followers 1.8K ⋅ Domain Authority 34

54. Transcosmos Blog

Transcosmos BlogUK About Blog Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world. Frequency 6 posts / year Blog transcosmos.co.uk/blog
Facebook fans 1.1K ⋅ Social Engagement 14 ⋅ Domain Authority 37

55. Ameyo Blog

Ameyo BlogUSA About Blog Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide Blog ameyo.com/blog
Facebook fans 3.5K ⋅ Twitter followers 3.1K ⋅ Social Engagement 2 ⋅ Domain Authority 46

56. Trooya Blog

Trooya BlogMumbai, India About Blog Trooya is a cloud based Social CRM & social media customer service tool with advanced helpdesk features. Resolve customer queries faster and efficiently, to earn their goodwill. Frequency 2 posts / year Blog trooya.com/blog
Twitter followers 115 ⋅ Social Engagement 8 ⋅ Domain Authority 14

57. Chip Bell Blog

Chip Bell BlogAbout Blog Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture. Frequency 5 posts / year Blog chipbell.com/blog
Facebook fans 716 ⋅ Twitter followers 22.9K ⋅ Social Engagement 1 ⋅ Domain Authority 43

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