35 Best Customer Retention Podcasts

1. Leaders in Customer Loyalty, Powered by Loyalty360

Cincinnati, Ohio, US
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and... brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.more
feeds.buzzsprout.c..
3.5K 189.2K 415 1 episode / week Avg Length 25 min May 2020
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2. This Old Marketing with Joe Pulizzi and Robert Rose

Cleveland, Ohio, US
Joe Pulizzi and Robert Rose, two of the most well-known experts in the content marketing space, talk about the latest content marketing trends and dis...cuss how businesses can use content to attract and retain customers. Each podcast show features a discussion of content marketing headlines.more
joepulizzi.com/cat..
1.5K 151.6K 28.5K 1 episode / week Avg Length 67 min
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3. The State of Retention Marketing

Join us as we dive into engaging with decision-makers face-to-face. Our discussions are not your average chit-chat we're getting into the what, ...why, and how of retention in organizations. From the human touch to the intricacies of products and technology, we're covering all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.more
podcasts.apple.com..
2 episodes / month Avg Length 43 min
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4. 2X eCommerce Marketing Podcast

UK
Want to learn about customer acquisition and retention strategies employed by high growth digital-native product brands? This podcast - 2X eCommerce, ...hosted by Kunle Campbell features interviews with experts at the forefront of technology and innovation in digital retail. Hear firsthand stories from founders of innovative direct-to-consumer brands, with insights that will help you grow in specific areas of your direct-to-consumer business.more
2xecommerce.com/po..
505 9.5K 360 1 episode / month Avg Length 35 min Nov 2014
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5. Service Drive Revolution with Chris Collins

Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world discusses little known service drive secret weapo...ns to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution.more
chriscollins.libsy..
9.2K 3.5K 42.1K 1 episode / week Avg Length 23 min May 2017
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6. eCommerce MasterPlan

UK
Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you're on the right track? ...That's what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager, or marketer) with a fascinating insight into successful online retailing.more
ecommercemasterpla..
3.7K 197 1 episode / week Avg Length 37 min Jun 2016
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7. Relationships Rule

Vancouver, British Columbia, Canada
The Relationships Rule podcast's aim is to help you naturally ease your networking fears, so you can adopt strategies that amplify your client lis...t, because the facts are, that today, success is built on a foundation of strong relationships. As a seasoned relationship marketing specialist, Janice invites us to listen in weekly, as she reveals how to nurture and build relationships in real-time. She helps her clients create retention strategies, grow through referrals, and create loyal customers by staying connected.more
relationships-rule..
665 1 episode / week Avg Length 33 min May 2019
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8. Business Growth Talks

London, England, UK
Business Growth Talks podcast is created and hosted by Mark Hayward. In this show we talk about how to grow a business in the Growth Stage. The growth... stage is often marked by rapid developments, increased revenue, and an escalating customer base. In each episode we talk to entrepreneurs and business owners who have grown businesses and we cover topics like scaling processes, human resource, talent development, and customer retention.more
absolutebusinessmi..
48 421 412 5 episodes / month Avg Length 39 min
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9. CSM Practice - The Customer Success Podcast

Cupertino, California, US
Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer S...uccess strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates.more
csmpractice.com/po..
222 1.3K 1 episode / week Avg Length 31 min
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10. SaaS Talk™ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leader

San Francisco, California, US
SaaS Talk with the Metrics Brothers is hosted by Dave 'CAC' Kellogg and Ray 'Growth' Rike. SaaS Talk provides unique insights, strategies, tactics and... the metrics to measure customer acquisition, customer retention and customer expansion success for B2B SaaS companies.more
art19.com/shows/sa..
33 212 1 episode / day Avg Length 24 min
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11. All Things Considered CX with Bob Azman

All things considered, CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall ...customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention. Join us for All things considered, CX, and expect the unexpected.more
podcasts.apple.com..
1 episode / week Avg Length 35 min Nov 2020
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12. Retain: The Customer Retention Podcast

Cairo, Egypt
Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied b...y marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.more
podcasts.bcast.fm/..
4K 140 753 1 episode / week Avg Length 33 min
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13. Unchurned

Los Angeles, California, US
Undoubtedly, customer success is the best business strategy of all time. And so the Unchurned podcast brings to you the stories that will help you for...ge incredible customer relationships, prevent churn, & build institutional knowledge. With each episode, Josh Schachter, uncovers the secrets from top leaders and innovators of companies so that you can advance your own career and skyrocket customer retention.more
blog.update.ai/blo..
282 1 episode / day Avg Length 46 min
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14. ChannelTalks by iasset.com

Denver, Colorado, US
The go-to podcast for technology vendors, distributors and resellers wanting to protect and grow their revenue. Hear from key channel experts and infl...uencers as they share their experience and best practices on topics such as installed base sales, customer retention, profitable growth and channel strategies.more
channeltalks.podbe..
70 115 58 1 episode / week Avg Length 35 min
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15. The Pop Up Report

Montreal, Quebec, Canada
Ethan Song interviews DTC and CPG founders to uncover how they fostered and scaled their communities to create profitable businesses. Gain a deeper un...derstanding of the tools, tactics and retention strategies that build true customer loyalty. Ethan was previously the Co-Founder & CEO of Frank & Oak a sustainable apparel brand that generated 9-figures in revenue before being acquired by private equity in 2020. He's now the Co-Founder & CEO of RareCircles.more
thepopupreport.com..
2 1.1K 6.8K 3 episodes / month Avg Length 37 min
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16. Customer Confidential: Untold Stories of Earned Growth

New York, US
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Every episode is a master class in loyalty.... Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive-all in one place. Earned growth starts here.more
netpromotersystem...
1.1K 1K 1 episode / month Avg Length 31 min Jun 2014
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17. The Ecommerce Influence Podcast

Austin, Texas, US
Ecommerce Influence is a podcast for advanced acquisition and retention strategies for fast-growing online brands. Also for the eCommerce business own...er and online marketing executive. We have candid conversations with masters of eCommerce marketing and branding and provide training and strategies that help you convert more of your visitors to paying customers. Topics include lead capture, email marketing, shopping cart abandonment, conversion rate optimization, business automation, analytics, and more.more
brandgrowthexperts..
221 4.7K 1 episode / quarter Avg Length 41 min May 2014
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18. Customer Retention Revolution

Sydney, New South Wales, Australia
A weekly podcast helping businesses connect their multi-generational teams and customers, providing a memorable customer experience journey. I, Michel...le Pascoe helps to grow your business through customer service experience & retention strategies.more
michellepascoe.lib..
94 1.2K 1 episode / week Avg Length 38 min Apr 2018
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19. Profit Cleaners: Grow Your Cleaning Company and Redefine Profit

US
Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, ...each episode is designed to give you practical tips and advice so that you can grow your own business, whether you're just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back.more
profitcleaners.com..
1.6K 1.8K 1 episode / week Avg Length 28 min
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20. REALLY Know Your Customer

Let Betsy Westhafer and Tony Bodoh be your guides to show you how to close the strategic gap that exists between your company and your customers. Tony... Bodoh is an expert in human experience. He is the CEO of the customer experience consultancy, Tony Bodoh International, and has co-founded four other companies. He works with startups and world-renowned brands to align their strategies, promises, and experiences which enables accelerated customer acquisition and significant improvements in customer retention.more
thecongruitygroup...
14 26 111 1 episode / quarter Avg Length 39 min
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21. The CEO Clubhouse

US
'The CEO Clubhouse,' hosted by Taryn Dubreuil, spotlights a 15-year business journey filled with lessons, mistakes, bottom of the barrel, triumphs, an...d victories. From gym ventures to global business mentorship, Taryn offers actionable strategies to elevate your business. Dive into topics like customer retention, team dynamics, and brand building.more
perfectdaybusiness..
120 92 1 episode / quarter Avg Length 22 min
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22. The Yaag Project

Chennai, Tamil Nadu, India
The no.1 podcast for B2B marketers wanting to explore timeless account-based marketing strategies to drive revenue, customer engagement, retention, an...d everything that makes sense to both marketers and sales folks.more
the-yaag-project.s..
13.8K 971 1 episode / year Avg Length 51 min Dec 2019
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23. Experience This!

Colorado, US
Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to mak...e your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process.more
experiencethisshow..
21.8K Sep 2017
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24. Retention Masterclass

Vancouver, British Columbia, Canada
Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are t...urning to customer experience and user retention. We interview them and share their secrets with you.more
johnkoetsier.com/c..
42.4K 996
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25. The Growth Hacking Show for Business Coaches And Consultants

London, England, UK
Growth Hacking is the use of creative, low-cost strategies to help businesses acquire and retain customers. It's an obsession for growth, innovati...on, testing, and optimization. This is a podcast by an online community uniting business coaching and consulting professionals overgrowth hacking their business.more
podcasters.spotify..
680 Sep 2019
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26. B2B Leaders in Loyalty Podcast

Cobham, England, UK
Are you a B2B Marketing Manager? Are you thinking of launching a B2B or channel partner loyalty program to grow sales of your product? Or maybe you al...ready have a loyalty program in place but it's not performing for your business. The B2B Leaders in Loyalty podcast is a series of 10-12 minute interviews with top loyalty marketing professionals. In each episode, we share valuable advice and tactics for using a loyalty strategy to drive engagement from customers, grow sales, revenue, and market share, and deliver ROI. Boom or bust, loyalty's a must!more
podcasters.spotify..
123 231 124 Jul 2020
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27. Gain and Retain Tech Founders Podcast

US
The goal of our podcast is to build a community of entrepreneurs who believe tech companies that will survive and thrive in the next generation will p...rioritize customer retention over anything else. Learn from other tech founders who have navigated customer retention.more
podcasters.spotify..
2 episodes / year Avg Length 20 min
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28. eCommerce 360 - Customer Retention Matters

Ecommerce customer retention and engagement hacks podcast powered by ShippingChimp
podcasters.spotify..

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29. Liquid Barcodes Loyalty Podcast

Liquid Barcodes introduces the 'Live Loyalty' podcast, the only podcast in the world dedicated to sharing the latest ideas in loyalty marketing in con...venience retail. Every week we share articles designed to showcase the most powerful loyalty marketing initiatives by the greatest convenience brands. Instead of finding the time to read or research online, we've developed this efficient & exciting opportunity for you to listen to our articles to learn the latest in loyalty marketing. Our hope is that this weekly podcast helps us to help you learn how to increase your customer's loyalty.more
podcasters.spotify..
Nov 2019
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30. Retention Talk

Boston, Massachusetts, US
Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.
paddle.com/studios..
814 2.8K
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31. The Customer Acquisition Podcast

Get the most effective strategies, tactics, and tools to generate more leads, acquire more customers, navigate long sales cycles for your industry 4.0... company.more
nettly.co/podcasts
Oct 2020
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32. The Loyalty Minute Podcast

Listen, Learn & Love Becoming a Customer Loyalty Superhero One Podcast, Two Styles: 1. A daily one-minute briefing on the latest trends, statistics, a...nd industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.more
theloyaltyminute.c..
76 2 episodes / year Oct 2019
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33. Pipelineology

Michigan, US
Never wonder where your next client is coming from! Pipelineology is a podcast for entrepreneurs, agencies, consultants, and sales professionals who w...ant to fill their sales pipeline with hot prospects, close more deals, and have a predictable and reliable way to acquire new customers. This business podcast focuses on prospecting, customer acquisition, marketing automation, sales, retention, and business growth... and have some fun along the way.more
pipelineology.com/..
866 Oct 2020
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