Top 100 Customer Experience RSS Feeds

1. MyCustomer Experience RSS Feed

Charlotte, North Carolina, US
mycustomer.com/taxonomy/term..  + Follow RSS
mycustomer.com/experience
Tips for marketing, sales & service professionals to improve the customer journey and enhance customer experience.
2.1K⋅ 13.4K ⋅ 1 post / week Get Email Contact

2. CX Network RSS Feed

London, England, UK
cxnetwork.com/rss/articles  + Follow RSS
cxnetwork.com
CX Network is an online community focused on building the intelligent enterprise. CXN provides relevant industry insights & benchmarks for global CX practitioners.
550⋅ 5.2K ⋅ 1 post / month Get Email Contact

3. ClearAction Blog RSS Feed

Phoenix, Arizona, US
clearaction.com/feed  + Follow RSS
clearactioncx.com/customer-e..
Customer Experience Blog for CS, CX, EX & Marketing. As stewards of customer insights discover how to influence company-wide alignment to evolve customer expectations. We empower organizations to sustain profitable business growth by centering on customers.
419⋅ 7.4K ⋅ 1 post / month Get Email Contact

4. Customer Experience Matrix RSS Feed

New York, US
customerexperiencematrix.blo..  + Follow RSS
customerexperiencematrix.blo..
This is the blog of David M. Raab, long-time marketing technology consultant and analyst. Mr. Raab is Principal at Raab Associates Inc. The blog is named for the Customer Experience Matrix, a tool to visualize marketing and operational interactions between a company and its customers.
4 ⋅ 1 post / week Get Email Contact

5. 1to1 Media RSS Feed

Stamford, Connecticut, US
1to1media.com/feed  + Follow RSS
1to1media.com
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.
1.3K⋅ 6.7K ⋅ 3 posts / quarter Get Email Contact

6. Adrian Swinscoe Blog RSS Feed

Edinburgh, Scotland, UK
adrianswinscoe.com/feed  + Follow RSS
adrianswinscoe.com
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.
8K⋅ 219 ⋅ 2 posts / week ⋅ Nov 2009 Get Email Contact

7. Rate My Service RSS Feed

Nairobi, Kenya
medium.com/feed/@RateMyService  + Follow RSS
medium.com/@RateMyService
We help companies to deliver great experiences to their customers. Build loyalty, reduce churn. Read writing from Rate My Service on Medium.
401 ⋅ 9 posts / year ⋅ Sep 2017 Get Email Contact

8. Netomi Blog RSS Feed

San Francisco, California, US
netomi.com/feed  + Follow RSS
netomi.com/blog
Netomi is the market leader in AI-first customer experiences. Content featured helps enable companies to build deep engagement in a new era with conversations that are emotional, empathetic, intuitive, and on brand.
214⋅ 534 ⋅ 1 post / month Get Email Contact

9. Lumoa blog | Lumoa Customer Experience Management RSS Feed

Finland
lumoa.me/feed  + Follow RSS
lumoa.me/customer-experience..
Lumoa empowers companies to identify and solve customer problems faster and easier than anything you have seen before. Learn about the latest trends of Customer Experience. Find out how the Net Promoter Score can help your business to grow. Check the best advice and tips from the experts on measuring and improving customer experience and building customer-centric culture in your company.
443⋅ 1.4K⋅ 112 ⋅ 1 post / week Get Email Contact

10. Neosperience Blog RSS Feed

Milan, Lombardia, Italy
neosperience.com/feed  + Follow RSS
neosperience.com/blog
A blog by Neosperience to overview the advancements of digital customer experience in marketing, technology and society.
6.6K⋅ 903 ⋅ 2 posts / quarter Get Email Contact

11. Customer Experience Strategy Blog - Michel Falcon RSS Feed

Toronto, Ontario, Canada
michelfalcon.com/feed  + Follow RSS
michelfalcon.com/blog
Michel Falcon's Customer Experience Strategy blog covering the most actionable topics that will help your business deliver exceptional experiences.
1.1K⋅ 2.9K⋅ 2.7K ⋅ 1 post / week Get Email Contact

12. CustomerThink RSS Feed

customerthink.com/feed  + Follow RSS
customerthink.com
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology.
14.6K ⋅ 30 posts / week Get Email Contact

13. Zonka Feedback RSS Feed

zonkafeedback.com/blog/rss.xml  + Follow RSS
zonkafeedback.com/blog
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback. Learn about Customer Feedback, Employee Feedback, Feedback Management Software, Net Promoter Score, Customer Satisfaction, taking feedback on Android Tablets, iPads, Online and Email & SMS.
489⋅ 1.3K ⋅ 1 post / week ⋅ Aug 2014 Get Email Contact

14. Seth Godin RSS Feed

New York, US
seths.blog/feed/atom  + Follow RSS
seths.blog
Seth Godin shares articles on marketing, tribes, and respect Author of 17 books, inductee into the Direct Marketing Hall of Fame, and all-around customer experience guru, Godin's foresight for what customers want out of digital is unparalleled.
526.2K⋅ 780.6K⋅ 183.6K ⋅ 1 post / day ⋅ Nov 2017 Get Email Contact

15. SugarCRM - Get your daily dose of Sugar RSS Feed

Cupertino, California, US
sugarcrm.com/blog/feed  + Follow RSS
sugarcrm.com/resources
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.
9.3K⋅ 21.9K⋅ 645 ⋅ 2 posts / week Get Email Contact

16. Usersnap Blog RSS Feed

San Francisco, California, US
usersnap.com/blog/feed  + Follow RSS
usersnap.com/blog
Keep up with the latest trends on user-driven web development and customer centric strategies for product management. Exclusive interviews with SaaS through leaders published regularly.
8.2K⋅ 3K⋅ 1 ⋅ 1 post / month Get Email Contact

17. CallMiner Blog RSS Feed

Fort Myers, Florida, US
callminer.com/blog/feed  + Follow RSS
callminer.com/blog
The CallMiner blog covers various topics including industry news, call center quality monitoring, best practices and customer experience management.
1.2K⋅ 3.3K ⋅ 2 posts / month Get Email Contact

18. Qmatic Blog RSS Feed

US
lp.qmatic.com/blog/rss.xml  + Follow RSS
lp.qmatic.com/blog
Qmatic Group is the global leader in customer journey technology solutions and insights. They help organizations seamlessly integrate online and onsite touch points.
1.4K⋅ 5.8K ⋅ 2 posts / month Get Email Contact

19. Uniphore | Conversational Automation Blog RSS Feed

Palo Alto, California, US
  + Follow RSS
uniphore.com/blog
Explore all the latest articles on Conversational Automation from innovative thinkers and industry leaders sharing insights and perspectives. Uniphore is a conversational automation technology company that sells software for conversational analytics, conversational assistants, and conversational security.
904⋅ 2K ⋅ 1 post / week Get Email Contact

20. Lightico Blog RSS Feed

New York, US
lightico.com/feed  + Follow RSS
lightico.com/blog
Lightico is the ultimate customer experience software platform. Your customers are on the their mobile phones, you need new ways to sell and service them. The best blog to learn about the latest in CX for insurance, Fiserv, Teleco, and call centers form any industry. Tips to boost call center KPIs, NPS, ACW.
303⋅ 2.9K ⋅ 3 posts / quarter Get Email Contact

21. SurveySensum RSS Feed

Jakarta, Jakarta Raya, Indonesia
surveysensum.com/feed  + Follow RSS
surveysensum.com/blog
Stay up-to-date with tips and tricks on experience management
650⋅ 729⋅ 624 ⋅ 1 post / week Get Email Contact

22. Fonolo RSS Feed

Toronto, Ontario, Canada
fonolo.com/blog/feed  + Follow RSS
fonolo.com/blog
Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
30⋅ 5K ⋅ 1 post / week ⋅ Mar 2010 Get Email Contact

23. Experience Investigators RSS Feed

Chicago, Illinois, US
experienceinvestigators.com/..  + Follow RSS
experienceinvestigators.com/..
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.
692⋅ 13.4K⋅ 261 ⋅ 2 posts / week Get Email Contact

24. The CX Lead RSS Feed

Vancouver, British Columbia, Canada
thecxlead.com/topics/feed  + Follow RSS
thecxlead.com/topics
The CX Lead is on a mission to build better customer experiences. This is a CX community creating and designing people first services and experiences. Your place to find tips, tricks, how-to guides, and tools to develop your CX strategy and team.
21⋅ 143 ⋅ 2 posts / week Get Email Contact

25. Heart of the Customer | Customer Experience Articles & Blog RSS Feed

Minneapolis, Minnesota, US
feeds.feedburner.com/HeartOf..  + Follow RSS
heartofthecustomer.com/custo..
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team.
1.5K ⋅ 2 posts / month Get Email Contact

26. Tethr Blog RSS Feed

Austin, Texas, US
  + Follow RSS
tethr.com/blog
Find the resources on CX, conversation analytics, reducing effort, and much more on the blog. Tethr's AI listening platform analyzes each conversation you have with your customers to help you deliver the exceptional customer experience you want to provide.
85⋅ 759 ⋅ 3 posts / month Get Email Contact

27. Transparent BPO RSS Feed

Maryland, New York, US
transparentbpo.com/feed  + Follow RSS
transparentbpo.com/blog
Our state-of-the-art system and IT support mean we can deliver seamless integration with your brand, providing a transparent relationship between the contact center and the client. We exist to offer our clients a competitive advantage in their industry by providing advanced call center technological services and skilled human resources.
2K⋅ 420 ⋅ 2 posts / month Get Email Contact

28. Greg Kihlström The Agile Brand Blog RSS Feed

Washington, District of Columbia, US
gregkihlstrom.com/the-agile-..  + Follow RSS
gregkihlstrom.com/the-agile-..
The Agile Brand Blog by Greg Kihlstrom. Discusses customer experience, branding, digital strategy and other topics.Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, and digital transformation initiatives as Principal and Chief Strategist at GK5A.
1K⋅ 2.1K ⋅ 6 posts / month Get Email Contact

29. Steven Van Belleghem RSS Feed

stevenvanbelleghem.com/blog/..  + Follow RSS
stevenvanbelleghem.com/blog
Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.
39.5K ⋅ 2 posts / month ⋅ Jan 2010 Get Email Contact

30. Beyond Philosophy Blog RSS Feed

Sarasota, Florida, US
beyondphilosophy.com/blog/feed  + Follow RSS
beyondphilosophy.com/blog
Beyond Philosophy is the global leader in Customer Experience and is called upon by the world's largest organizations to take their CX to the next level.
334⋅ 4.2K ⋅ 3 posts / month Get Email Contact

31. cxservice360 RSS Feed

Lagos, Nigeria
cxservice360.com/feed  + Follow RSS
cxservice360.com
CXService360 is a knowledge sharing website focused on customer service & experience. It was created with the vision of making this knowledge easily accessible for businesses, customer service professionals and anyone who loves learn the art of service
543⋅ 1.9K⋅ 542 ⋅ 2 posts / week Get Email Contact

32. Execs In The Know RSS Feed

US
execsintheknow.com/feed  + Follow RSS
execsintheknow.com/blog
Advocates of the customer experience industry, connecting people through knowledge sharing, in a worldwide community of over 50,000 service professionals.
532⋅ 9.8K ⋅ 6 posts / month Get Email Contact

33. Futurelab RSS Feed

Munich, Bayern, Germany
feeds.feedburner.com/Futurelab  + Follow RSS
futurelab.net/blog
We help our clients profitably manage and improve their customer's experience, develop compelling new value propositions, and organize their business and culture in a customer-centric way. Follow the blog to know more about us.
169⋅ 1.7K ⋅ 1 post / quarter ⋅ Dec 2003 Get Email Contact

34. C3Centricity RSS Feed

Switzerland
c3centricity.com/feed  + Follow RSS
c3centricity.com/blog
The Art and Science of Adopting a Customer First Strategy. Helping organisations to Grow more Profitably through improved Business Focus, based upon Deep Customer Understanding & Engagement.
870⋅ 155 ⋅ 1 post / month Get Email Contact

35. Doing CX Right RSS Feed

doingcxright.com/feed  + Follow RSS
doingcxright.com/blog
Stacy Sherman writes & speaks about humanizing business & creating loyal customers fueled by happy engaged employees. Learn about DoingCXRight. This blog informs how to humanize business & lead with a heart. Read articles & apply best practices to differentiate your brand.
136⋅ 2.2K ⋅ 1 post / week Get Email Contact

36. Knowmax Blog RSS Feed

Gurgaon, Haryana, India
knowmax.ai/feed  + Follow RSS
knowmax.ai/blog
Follow the knowmax blog to get insights on thought leadership and growth for enhanced CX and self service, along with regular dose of innovations in knowledge management and customer experience. Knowmax is a knowledge management platform created by customer experience professionals which acts as a single source of truth for all your knowledge management challenges.
372⋅ 39 ⋅ 2 posts / month Get Email Contact

37. VOZIQ RSS Feed

Washington, District of Columbia, US
voziq.com/feed  + Follow RSS
voziq.com/blog
VOZIQ offers cloud-based, text analytics solutions to enhance customer experience by leveraging contact centers as a strategic source for customer intelligence.
931⋅ 13.6K ⋅ 1 post / week Get Email Contact

38. Eglobalis RSS Feed

Munich, Bavaria, Germany
eglobalis.com/feed  + Follow RSS
eglobalis.com
We strategize and transform your organization, helping to develop your enterprise culture and strategies, your people, your customer experience, your service offerings excellence, and your product catalogs. The end goal is customer success and revenue generation. It's a co-created process the entire way.
957⋅ 12.9K ⋅ 1 post / year Get Email Contact

39. Creative Good Blog RSS Feed

New York City, New York, US
  + Follow RSS
creativegood.com/blog
Creative Good is a customer experience strategy consultancy founded in 1997. They help to clients deliver better experiences to their customers and users, thereby building more successful products and services.
9.7K ⋅ 6 posts / quarter Get Email Contact

40. Waypoint Group's B2B Customer Experience Blog RSS Feed

San Francisco, California, US
waypointgroup.org/feed  + Follow RSS
waypointgroup.org
Waypoint Group is a collaborative, seasoned consultancy in the Bay Area that thrives on partnership. We help B2B teams act on customer feedback and increase the rate of profitable sales growth by linking insights to financials.
334 ⋅ 1 post / quarter Get Email Contact

41. Steve Curtin Blog RSS Feed

Denver, Colorado, US
stevecurtin.com/blog/feed  + Follow RSS
stevecurtin.com/blog
Steve is a customer enthusiast with 20 years of experience between hotel operations, sales, marketing, training and development, and customer service roles, and worked for Marriot International. His blog provides insights into the customer experience and how to maximize interactions in today's digital world.
9.1K ⋅ 2 posts / month Get Email Contact

42. Innovative CX Solutions RSS Feed

Austin, Texas, US
innovativecx.com/blog?format..  + Follow RSS
innovativecx.com/blog
Innovative CX is here to help you innovate your customer experience with a plan to set your business up for sucess.
2.4K ⋅ 1 post / week Get Email Contact

43. CXM - Customer Experience Magazine RSS Feed

London, England, UK
cxm.co.uk/feed  + Follow RSS
cxm.co.uk
Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
8K ⋅ 1 post / week Get Email Contact

44. Digital Mortar RSS Feed

California, US
digitalmortar.com/feed  + Follow RSS
digitalmortar.com/blog
Digital Mortar is led by some of the leading customer analytics experts in the world. We spent decades optimizing customer experiences and honing the segmentation, journey and analytics techniques to make data understandable and useful.
57 ⋅ 1 post / week Get Email Contact

45. The Daniel Group RSS Feed

Charlotte, North Carolina, US
thedanielgroup.com/feed  + Follow RSS
thedanielgroup.com/resources..
The Daniel Group provides a range of consulting and research services designed to help companies improve customer service. Our work is primarily with business-to-business companies.
225⋅ 1.9K⋅⋅⋅ ⋅ 5 posts / quarter Get Contact Request Demo

46. Ann Michaels & Assoc - Inside the Customer Experience RSS Feed

Chicago, Illinois, US
blog.annmichaelsltd.com/feed  + Follow RSS
blog.annmichaelsltd.com
Marianne Hynd is the Vice President of Operations at Ann Michaels & Associates, a customer experience measurement firm. The company specializes in mystery shopping, customer feedback, and interactive engagement kiosk programs.
1 ⋅ 1 post / month Get Email Contact

47. Fireside chats without the fires RSS Feed

Philippines
feed.podbean.com/firesidecha..  + Follow RSS
firesidechatswithoutthefires..
Neal Topf and Paul Catherall discuss all things Contact Centre related in an informal setting. A fireside chat without the fires...
5 posts / year Get Email Contact

48. MattsenKumar RSS Feed

US
mattsenkumar.com/blog/feed  + Follow RSS
mattsenkumar.com/blog
MattsenKumar Business Process Outsourcing blog provides tips, tricks, and advice for improving business processes, contact centers, customer service, and experience. Sign up for the latest updates on Customer Experience Management
2.5K⋅ 956 ⋅ 1 post / quarter ⋅ Mar 2016 Get Email Contact

49. Blake Morgan | Youtube RSS Feed

San Francisco, California, US
youtube.com/feeds/videos...  + Follow RSS
youtube.com/channel/UCY7i..
This channel features content on customer experience and includes regularly updated educational content. Blake Morgan is a customer experience adviser that has worked with Intel, Verizon Wireless, Verizon, Newmark Knight Frank Retail, One Medical, Misfit Wearables (Shine), Pega Systems, Clarabridge, Zendesk, Sparkcentral, Sukhis Indian Food, Curry Up Now and more.
4.7K⋅ 13.9K ⋅ 1 post / week Get Email Contact

50. Jeanne Bliss Blog RSS Feed

Bellevue, Washington, US
customerbliss.com/blog/feed  + Follow RSS
customerbliss.com/blog
Content, tools, tips, advice, and best practices to help you improve the customer experience and grow into a prosperous and beloved company.
24.4K Get Email Contact

51. LitmusWorld RSS Feed

India
litmusworld.com/feed  + Follow RSS
litmusworld.com/insights
LitmusWorld, an enterprise SaaS business, implements a platform to help large enterprises deliver contextual conversations that enable dramatic improvements in stakeholder experience. The platform is quick to setup, simple for stakeholders to respond and delivers actionable insights across touchpoints, all in real-time. Read this blog which is your single source of delightful stories on customer & employee experience and the latest insights from industry leaders.
926⋅ 463 ⋅ 1 post / quarter ⋅ Aug 2017 Get Email Contact

52. Qualtrics Blog RSS Feed

US
qualtrics.com/blog/feed  + Follow RSS
qualtrics.com/blog
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.
39.7K⋅ 44.2K Get Email Contact

53. Confirmit RSS Feed

London, England, UK
  + Follow RSS
resources.confirmit.com
Confirmit helps businesses capture feedback with our extensive Voice of the Customer and Market Research programs using online survey software.
2K⋅ 3.7K⋅ 542 Get Email Contact

54. NGDATA - Customer Experience Management Blog RSS Feed

US
ngdata.com/feed  + Follow RSS
ngdata.com/blog
Get insights & up-to-date information on how big data and customer experience management is shaping how we do business today. NGDATA's Lily Enterprise™ captures data across all channels, provides enterprises with real-time insights and drives omni-channel customer experiences.
371⋅ 2K ⋅ 20 posts / year Get Email Contact

55. CX Accelerator RSS Feed

Nashville, Tennessee, US
cxaccelerator.com/blog-feed.xml  + Follow RSS
cxaccelerator.com/blog
CX Accelerator provides fuel to rising Customer Experience champions through a virtual community and unique resources.
15 ⋅ 4 posts / year Get Email Contact

56. Customer Experience Professionals Association | Youtube RSS Feed

US
youtube.com/feeds/videos...  + Follow RSS
youtube.com/channel/UC4A6..
The Customer Experience Professionals Association (CXPA) is a global non-profit organization dedicated to the advancement of customer experience management practices.
2.5K⋅ 12.9K Get Email Contact

57. SMG RSS Feed

Kansas City, Missouri, US
  + Follow RSS
smg.com/blog
SMG is a global experience management provider, and its blog features proprietary research, industry trends, program best practices, and more.
1.6K⋅ 936 ⋅ 30 posts / year Get Email Contact

58. Ameyo Callversations RSS Feed

Gurugram
ameyo.com/blog/feed  + Follow RSS
ameyo.com/blog
customer experience Ameyo Callversations blog covers day to day challenges of Customer Experience and contact center professionals.
4K⋅ 3K ⋅ 10 posts / quarter ⋅ Apr 2016 Get Email Contact

59. Customer Experience Live | CX Insights RSS Feed

United Arab Emirates
  + Follow RSS
customer-experience.live/cx-..
Find practical tips to improve customer experience. Customer Experience Live shares insights on converting your automation and customer experience initiatives to fast-track growth, win sponsorship for CX and intelligent automation programs, and to build a stronger voice in the boardroom.
3.7K⋅ 1.3K ⋅ 7 posts / quarter Get Email Contact

60. The CXApp | Customer Experience Blog RSS Feed

Campbell, California, US
info.thecxapp.com/blog/rss.xml  + Follow RSS
info.thecxapp.com/blog/tag/t..
The CXApp is your source for new features, trends, and thought leadership across events, executive briefings, communities and the customer experience journey.
641 ⋅ 18 posts / year Get Email Contact

61. 4Service Group RSS Feed

4service.group/en/feed  + Follow RSS
4service.group/en/category/b..
Market research for B2B / B2C: Mystery Shopping, POS audit, live call center, staff motivation and service quality testing.
Get Email Contact

62. Joseph Michelli RSS Feed

Pinellas Park, Florida, US
josephmichelli.com/blog/feed  + Follow RSS
josephmichelli.com/blog
Joseph A. Michelli, Ph.D. is an international speaker, and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world's best customer experience companies
625⋅ 16.3K Get Email Contact

63. Vpod Solutions RSS Feed

London, England, UK
vpodsolutions.com/blog-feed.xml  + Follow RSS
vpodsolutions.com
Vpod create unique tech solutions in digital visitor management, virtual reception, combining people and technology to drive customer satisfaction and profitability.
93 ⋅ 6 posts / quarter Get Email Contact

64. John DiJulius | Customer Experience Blog RSS Feed

Cleveland, Ohio, US
blog.thedijuliusgroup.com/feed  + Follow RSS
blog.thedijuliusgroup.com
John DiJulius is an international customer experience consultant and author of two books on the topic. A successful entrepreneur, DiJulius has launched two businesses and strives to enable companies to provide exceptional customer experiences to boost results.
3K⋅ 3.9K Get Email Contact

65. ForeSee Blog RSS Feed

Ann Arbor, Michigan, US
foresee.com/blog/feed  + Follow RSS
foresee.com/blog
The ForeSee blog discusses the art and science of measuring the customer experience. Read on to learn more and join the conversation.
5.2K⋅ 4.7K Get Email Contact

66. PeopleMetrics Blog RSS Feed

Philadelphia, Pennsylvania, US
peoplemetrics.com/blog/rss.xml  + Follow RSS
peoplemetrics.com/blog
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.
525⋅ 2.7K⋅ 81 ⋅ 3 posts / year Get Email Contact

67. Kerry Bodine Blog RSS Feed

San Francisco, California, US
kerrybodine.com/blog/feed  + Follow RSS
kerrybodine.com/blog
Kerry Bodine & Co. is a customer experience consultancy with a passion for human-centered design.
9K ⋅ 3 posts / year Get Email Contact

68. Conversation Agent - Valeria Maltoni RSS Feed

New York City, New York, US
feeds.feedburner.com/Convers..  + Follow RSS
conversationagent.com
Conversation Agent is about strategizing at the intersection of business, technology, and digital media as seen through the lens of human behavior. It has been recognized among the world's 30 top online marketing blogs
4.5K⋅ 30.8K ⋅ 8 posts / year Get Email Contact

69. Fresh Nous RSS Feed

Worcester, England, UK
freshnous.com/feed  + Follow RSS
freshnous.com/the-download
We know that the term 'marketing agency' can encompass a multitude of disciplines and ways of working. At Fresh Nous we know what sets us apart - and that's our obsession with the customer.
235 Get Email Contact

70. Gold Research, Inc. - Gold Journey Mapping™ RSS Feed

San Antonio, Texas, US
goldresearchinc.com/gold-jou..  + Follow RSS
goldresearchinc.com/blog/gol..
Gold Research has extensive experience in journey mapping (B2B, B2C), path-to-purchase research, deploying 'real-time' qualitative and quantitative research for new concept/marketing testing, satisfaction research, and customer insights. We also offer customer/employee journey mapping training that delivers foundational-to-advanced capability development at low costs and NO time away from work.
1.2K⋅ 31 Get Email Contact

71. StellaService Blog RSS Feed

New York, US
stellaservice.com/blog/feed  + Follow RSS
stellaservice.com/blog
StellaService helps companies measure, benchmark and improve their customer service, and drive increased customer satisfaction.
8 Get Email Contact

72. Wakabayashi Experience RSS Feed

US
wakabayashi.us/wakabayashi-b..  + Follow RSS
wakabayashi.us
Contemporary marketing blog dedicated to customer experience (CX), digital strategy, and integrated marketing insights for those companies who compete in the new Experience Economy.
53.4K Get Email Contact

73. Interaction Metrics RSS Feed

Portland, Oregon, US
interactionmetrics.com/feed  + Follow RSS
interactionmetrics.com/blog
Interaction Metrics is a Voice of the Customer listening agency staffed by expert Customer Experience Analysts. Interaction Metrics is different than other agencies and solutions because the use science to improve the customer experience. Methods include surveys, sentiment analysis, and customer service evaluations.Follow the blog to learn how to measure and improve the customer experience using scientific surveys and other kinds of rigorous customer listening.
790 ⋅ 5 posts / year Get Email Contact

74. Steve Whittington RSS Feed

Winnipeg, Manitoba, Canada
stevewhittington.com/feed  + Follow RSS
stevewhittington.com/exclusi..
Enhance your Learning Journey. Take a Deeper Dive into Customer Experience, Leadership and Emerging Marketing Trends
153⋅ 565 Get Email Contact

75. Unlimited Experiences SA RSS Feed

Cape Town, Western Cape, South Africa
theunlimitedco.com/feed  + Follow RSS
theunlimitedco.com/blog
We are a strategic data driven organization that enables medium size entities to improve customer experience using innovative customer experience management solutions that will lead to churn reduction, new customer acquisition, retention and increased revenue.
1 post / quarter Get Email Contact

76. Smith Co Blog RSS Feed

London, England, UK
smithcoconsultancy.com/feed  + Follow RSS
smithcoconsultancy.com
Smith co helps you to create a customer experience that is consistent, and differentiated builds loyalty, and turns customers into advocates. We help you to define your purpose, translate it into a business strategy, make it meaningful for your customers and employees, and deliver measurable returns.
2.4K ⋅ 1 post / year Get Email Contact

77. Authenticinsight Blog - Jana Sedivy RSS Feed

Ottawa, Ontario, Canada
authenticinsight.com/blog/feed  + Follow RSS
authenticinsight.com/blog
Jana Sedivy is Founder and Principal of Authentic Insight, an award winning consulting practice specializing in Voice of Customer research and strategy for B2B tech companies. She is a recognized expert in Customer Experience research.
1.2K Get Email Contact

78. Tabsurvey Blog | Customer Experience Management RSS Feed

Copenhagen, Hovedstaden, Denmark
tabsurvey.com/blog/feed  + Follow RSS
tabsurvey.com/blog
The ideal survey app to create surveys in a matter of minutes. Perfect for in-store customer experience management. Works for both online and offline use.
641⋅ 55 Get Email Contact

79. Vignette | The Employee Experience Agency™ RSS Feed

Portland, Oregon, US
vignetteagency.com/feed  + Follow RSS
vignetteagency.com/blog
The Employee Experience Agency that activates employees through powerful employer brand engagement; making you the employer of choice. Insights to creating what you imagine as a meaningful employee experience.
372⋅ 1.8K⋅ 972 Get Email Contact

80. Curiosity - Dave Fish RSS Feed

Rogers, Arkansas, US
curiositycx.com/feed  + Follow RSS
curiositycx.com
Dave is the founder of CuriosityCX and is SVP for ORC International. Formerly he was the VP of Behavioral Sciences for The Mars Agency. He has 20 years of applied experience in understanding consumer behavior and consulting with Global 50 companies.
583 ⋅ 1 post / year Get Email Contact

81. Spearline RSS Feed

Skibbereen, Cork, Ireland
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Keep up to date with the latest from Spearline. We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.
1.6K⋅ 1.9K Get Email Contact

82. eTouchPoint Blog - RSS Feed

San Diego, California, US
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Chip James is President of eTouchPoint, a pioneering customer experience (CX) technology provider that has provided solutions to Fortune 500 leaders for 15 years. A CX industry veteran, Chip has been a leading CX advocate through speaking engagements and development of industry best practices.
2.2K Get Email Contact

83. CX Inspiration RSS Feed

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cxinspirations.com
In CX Inspirations Ivaylo will offer you insights on what the CX future might look like and how to embrace it. He will talk about what customer experience is and how framing your work as creating experiences can make all the difference in the world.
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84. LEXDEN | Customer Experience Consultants RSS Feed

London, England, UK
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LEXDEN blog is about Helping Clients to Profit from Customer Experience.
174⋅ 763 Get Email Contact

85. Verint RSS Feed

Santa Clara, California, US
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A customer engagement company. We help organizations simplify, modernize, & automate, customer engagement through our market-leading cloud and hybrid solutions.
4.5K⋅ 7.7K ⋅ 30 posts / year Get Email Contact

86. Champs.AI | Better customer support and success RSS Feed

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champs.ai
Get articles on how to better customer support and success.
561K Get Email Contact

87. Steve Whittington | Customer Experience Blog RSS Feed

Edmonton, Alberta, Canada
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A data-driven leader creating value through a 360 organization view and an end to end focus on the customer.
153⋅ 565 Get Email Contact

88. Transforming the Customer Experience - Kristina Evey RSS Feed

Michigan, US
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kristinaevey.com/blog
Kristina Evey helps businesses get new customers and become even more profitable with the customers they already have. She is an expert in all areas of the Customer Experience and has successfully helped many businesses, nationally and locally, create a customer centric culture, hire and train staff that will work in the customer's best interest.
369⋅ 3.1K Get Email Contact

89. Customer Experience Matters® - Bruce Temkin RSS Feed

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experiencematters.blog
Temkin Group is a leading customer experience (CX) research, consulting, and training firm. They help many of the world's largest brands lead their transformational journeys towards customer -centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners.
16.7K Get Email Contact

90. Dennis Snow Blog RSS Feed

Orlando, Florida, US
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snowassociates.com/blog
My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.
645⋅ 1.7K Get Email Contact

91. Customer Alignment - Latest CX Blogs RSS Feed

Guildford, England, UK
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customeralignment.co.uk
Customer experience blog and customer experience best practice. Thoughts, news and support on customer experience success, customer experience improvement, voice of customer, customer experience measurement, customer experience design and customer experience strategy. See what it's like to be more customer centric
1.2K Get Email Contact

92. Acquire RSS Feed

San Francisco, California, US
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Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.
531⋅ 1.7K Get Email Contact

93. Thunderhead Blog RSS Feed

London, England, UK
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Thunderhead help businesses achieve complete harmony with their consumers, through personalised customer engagement strategies and solutions.
3.4K Get Email Contact

94. Buyer Persona Blog Tony Zambito RSS Feed

New York, US
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Tony Zambito is the founder and leading authority in buyer personas for B2B Marketing. In 2002, Tony established the first buyer persona development methodology designed specifically for B2B Marketing and Sales. This innovation has helped leading companies gain a deeper understanding of their buyers resulting in improved lead generation and revenue performance.
4K Get Email Contact

95. Pointillist Blog RSS Feed

Boston, Massachusetts, US
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Your destination for all things 'Customer Journey Analytics'
294⋅ 1.3K Get Email Contact

96. Customer Experience Blog by UJET RSS Feed

San Francisco, California, US
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ujet.cx/blog
News, updates, and insights on all things customer experience.UJET is the world's first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers
70⋅ 1.6K Get Email Contact

97. Worthix Blog RSS Feed

San Francisco, California, US
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Keep up with articles from Worthix Blog.
2.5K Get Email Contact

98. Orbitrics Blog RSS Feed

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This blog basically defines the power of surveying using which you can improve employee engagement. You'll find the latest updates of a business survey and other services. Orbitrics is an experience management platform that simplifies data collection, analysis, and review, to make data-driven decisions.
4⋅ 69 Get Email Contact

99. Astute | Astute Customer Engagement Blog RSS Feed

Columbus, Ohio, US
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We create intelligent software solutions to help the world's best brands enhance engagement with their customer communities by contextually blending human and artificial intelligence.
1.5K⋅ 2.2K Get Email Contact

100. Bold360 | Blog RSS Feed

Boston, Massachusetts, US
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Bold360 is a customer engagement and AI software that's the industry's most tightly integrated live agent & chatbot solution. Learn more and request a demo!
3.1K⋅ 2.5K Get Email Contact

101. Win the Customer RSS Feed

Utah, US
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An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
22.5K Get Email Contact

102. CX Lab RSS Feed

UK
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CX Lab are a leading customer experience consultancy using evidence, data and science to improve your customer experience.
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103. Customer Experience Insight - Customer Experience News RSS Feed

Malvern, Pennsylvania, US
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Customer Experience Insight delivers actionable insights and best practices to sales, marketing, and customer experience professionals.
42 Get Email Contact

104. Tatvam RSS Feed

Atlanta, Georgia, US
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Any company that puts a focus on the customer experience and measuring the voice of the customer, will see an incredible value from utilizing Tatvam for Customer Feedback Analysis. Tatvam enables you to aggregate your social media mentions, online reviews, survey responses, email support logs, and more!
147⋅ 46 Get Email Contact

105. Customer Experience Consultancy Blog RSS Feed

Chester, England, UK
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Keep up to date with Ian Golding's latest news, articles, and leadership thoughts as a customer experience consultant. Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored, and inspired, organizations and customer experience practitioners in over 35 countries worldwide.
269⋅ 6.8K Get Email Contact

106. CUSTOMERNEXT Blog RSS Feed

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blog.customernext.com
Explore how you can engage customers with intelligent digital journeys.
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107. CX Journey RSS Feed

Orange, California, US
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cx-journey.com
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
215⋅ 13.8K Get Email Contact

108. Innovatus Marketers Touchpoint - Vidya Priya Rao RSS Feed

Mumbai, Maharashtra, India
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Get the latest updates and news related to the sales and marketing to use for your business getting more revenues and people engagement.
150⋅ 580 Get Email Contact

109. The Center For Client Retention RSS Feed

New Jersey, US
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The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
137⋅ 2.8K Get Email Contact

110. Chattermill Insights RSS Feed

London, England, UK
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chattermill.io/insights
Chattermill applies artificial neural networks to customer feedback that learn from your data and help you make more customer centric decisions.
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111. Genroe 1 to 1 Blog - Adam Ramshaw RSS Feed

Sydney, New South Wales, Australia
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Genroe help to improve the customer experience and generate higher life time value: customer feedback management and customer experience management services.
993 Get Email Contact

112. Genesys Blog - Customer Experience & Omnichannel Customer Service RSS Feed

Daly City, California, US
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genesys.com/blog
Genesys powers more than 25 billion of the world's best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
16.1K⋅ 33.4K⋅ 2.8K Get Email Contact

113. Customer Journey Marketer Blog RSS Feed

Boston, Massachusetts, US
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customerjourneymarketer.com
A blog about leveraging the art and science of digital marketing and knowledge of the customer journey, turning anonymous visitors into brand advocates.
100 Get Email Contact

114. Clarabridge CX Blog RSS Feed

US
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Check out the Clarabridge blog to stay on top of customer experience management industry trends.
27.2K⋅ 5.4K Get Email Contact

115. Sprinklr RSS Feed

New York, US
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Sprinklr is the most complete enterprise social technology in the world, purpose-built for large companies to drive business outcomes and manage customer experiences across all touch points.
32.8K⋅ 39.6K Get Email Contact

116. Infolink-Exp | Customer Experience Management Blog RSS Feed

San Jose, California, US
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Infolink provides customer experience management services and consulting with an emphasis on customer support outsourcing, software and CX design.
73⋅ 391 ⋅ 1 post / year Get Email Contact

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