Contents [show About this list & ranking

Customer Experience RSS Feeds

1. Jeanne Bliss Blog RSS Feed

Jeanne Bliss Blog

RSS Feed - customerbliss.com/blog/feed 

Site - customerbliss.com/blog

Bellevue, Washington, United States

About Site - Content, tools, tips, advice, and best practices to help you improve the customer experience and grow into a prosperous and beloved company.
Frequency 1 post / week

2. CX Journey Blog RSS Feed

CX Journey Blog

RSS Feed - feeds.feedburner.com/CXJourney 

Site - cx-journey.com

Orange, California, United States

About Site - A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Frequency 28 posts / year

3. MyCustomer Experience RSS Feed

MyCustomer Experience

RSS Feed - mycustomer.com/taxonomy/term.. 

Site - mycustomer.com/experience

Charlotte, North Carolina, United States

About Site - Tips for marketing, sales & service professionals to improve the customer journey and enhance customer experience.
Frequency 1 post / day

4. CX Network RSS Feed

CX Network

RSS Feed - cxnetwork.com/rss/articles 

Site - cxnetwork.com

London, England, United Kingdom

About Site - CX Network is an online community focused on building the intelligent enterprise. CXN provides relevant industry insights & benchmarks for global CX practitioners.
Frequency 2 posts / day

5. I J Golding Blog RSS Feed

I J Golding Blog

RSS Feed - ijgolding.com/feed 

Site - ijgolding.com/blog

Chester, England, United Kingdom

About Site - Ian Golding is a customer experience specialist. Keep up to date with Ian Golding's latest news, articles and leadership thoughts as a customer experience consultant.
Frequency 1 post / quarter

6. LitmusWorld RSS Feed

LitmusWorld

RSS Feed - litmusworld.com/feed.xml 

Site - litmusworld.com/blog.html

India

About Site - LitmusWorld, an enterprise SaaS business, implements a platform to help large enterprises deliver contextual conversations that enable dramatic improvements in stakeholder experience. The platform is quick to setup, simple for stakeholders to respond and delivers actionable insights across touchpoints, all in real-time. Read this blog which is your single source of delightful stories on customer & employee experience and the latest insights from industry leaders.

7. ClearAction - Customer Experience Consulting Blog RSS Feed

ClearAction - Customer Experience Consulting Blog

RSS Feed - clearactioncx.com/blog/feed 

Site - clearactioncx.com/blog

California, United States

About Site - ClearAction is a customer experience management consulting firm. They specialize in metrics, actionability, cross-functional engagement, and maturity roadmaps.

8. Customer Experience Matrix RSS Feed

Customer Experience Matrix

RSS Feed - customerexperiencematrix.blo.. 

Site - customerexperiencematrix.blo..

New York, United States

About Site - This is the blog of David M. Raab, long-time marketing technology consultant and analyst. Mr. Raab is Principal at Raab Associates Inc. The blog is named for the Customer Experience Matrix, a tool to visualize marketing and operational interactions between a company and its customers.
Frequency 1 post / week

9. 1to1 Media RSS Feed

1to1 Media

RSS Feed - 1to1media.com/feed/rss.xml 

Site - 1to1media.com/blog

Stamford, Connecticut, United States

About Site - 1to1 Media's editorial and guest blogs from industry influencers bring thought leadership on the latest trends in customer experience, customer service, marketing, sales, and employee engagement.
Frequency 30 posts / year

10. Adrian Swinscoe Blog RSS Feed

Adrian Swinscoe Blog

RSS Feed - adrianswinscoe.com/feed 

Site - adrianswinscoe.com

United Kingdom

About Site - Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.
Frequency 1 post / week
Since - Nov 2009

11. Reddit - Customer Experience RSS Feed

Reddit - Customer Experience

RSS Feed - reddit.com/r/customerexperie.. 

Site - reddit.com/r/customerexperience

San Francisco, California, United States

About Site - News, articles, personal experiences, resources around customer experience management.
Frequency 1 post / week

12. Qualtrics Blog RSS Feed

Qualtrics Blog

RSS Feed - qualtrics.com/blog/feed 

Site - qualtrics.com/blog

United States

About Site - Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.
Frequency 10 posts / week

13. Confirmit RSS Feed

Confirmit

RSS Feed - confirmit.com/Resources/?Sho.. 

Site - confirmit.com/Resources

London, England, United Kingdom

About Site - Confirmit helps businesses capture feedback with our extensive Voice of the Customer and Market Research programs using online survey software.
Frequency 1 post / week

14. Sprinklr RSS Feed

Sprinklr

RSS Feed - blog.sprinklr.com/feed 

Site - blog.sprinklr.com

New York, United States

About Site - Sprinklr is the most complete enterprise social technology in the world, purpose-built for large companies to drive business outcomes and manage customer experiences across all touch points.
Frequency 2 posts / week
Since - Oct 2012

15. Seth's Blog RSS Feed

Seth's Blog

RSS Feed - seths.blog/feed/atom 

Site - seths.blog

New York, United States

About Site - Author of 17 books, inductee into the Direct Marketing Hall of Fame, and all-around customer experience guru, Godin's foresight for what customers want out of digital is unparalleled. His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the heart of their mobile experience.
Frequency 1 post / day
Since - Nov 2017

16. SugarCRM - Get your daily dose of Sugar RSS Feed

SugarCRM - Get your daily dose of Sugar

RSS Feed - sugarcrm.com/blog/feed 

Site - sugarcrm.com/resources

Cupertino, California, United States

About Site - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.
Frequency 1 post / week

17. Acquire RSS Feed

Acquire

RSS Feed - acquire.io/blog/feed 

Site - acquire.io/blog

San Francisco, California, United States

About Site - Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.
Frequency 2 posts / day

18. The iPerceptions Blog RSS Feed

The iPerceptions Blog

RSS Feed - iperceptions.com/blog/rss.xml 

Site - iperceptions.com/blog

Montreal, Quebec, Canada

About Site - iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends.
Frequency 2 posts / month
Since - May 2013

19. ForeSee Blog RSS Feed

ForeSee Blog

RSS Feed - foresee.com/blog/feed 

Site - foresee.com/blog

Ann Arbor, Michigan, United States

About Site - The ForeSee blog discusses the art and science of measuring the customer experience. Read on to learn more and join the conversation.
Frequency 2 posts / quarter

20. Kampyle Blog RSS Feed

Kampyle Blog

RSS Feed - kampyle.com/blog/feed 

Site - kampyle.com/blog

About Site - Articles on customer feedback, voice-of-the-customer, customer experience management, and other topics of interest to customer experience professionals from Kampyle.

21. Genesys Blog - Customer Experience & Omnichannel Customer Service RSS Feed

Genesys Blog - Customer Experience & Omnichannel Customer Service

RSS Feed - genesys.com/feed 

Site - genesys.com/blog

Daly City, California, United States

About Site - Genesys powers more than 25 billion of the world's best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.

22. NGDATA - Customer Experience Management Blog RSS Feed

NGDATA - Customer Experience Management Blog

RSS Feed - ngdata.com/feed 

Site - ngdata.com/blog

United States

About Site - Get insights & up-to-date information on how big data and customer experience management is shaping how we do business today. NGDATA's Lily Enterprise™ captures data across all channels, provides enterprises with real-time insights and drives omni-channel customer experiences.
Frequency 2 posts / month

23. Ameyo Blog RSS Feed

Ameyo Blog

RSS Feed - ameyo.com/blog/rss.xml 

Site - ameyo.com/blog

United States

About Site - Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide

24. Qmatic Blog RSS Feed

Qmatic Blog

RSS Feed - lp.qmatic.com/blog/rss.xml 

Site - lp.qmatic.com/blog

United States

About Site - Qmatic Group is the global leader in customer journey technology solutions and insights. They help organizations seamlessly integrate online and onsite touch points.
Frequency 3 posts / month

25. Pointillist Blog RSS Feed

Pointillist Blog

RSS Feed - pointillist.com/feed 

Site - pointillist.com/blog

Boston, Massachusetts, United States

About Site - Your destination for all things 'Customer Journey Analytics'
Frequency 1 post / quarter

26. CallMiner Blog RSS Feed

CallMiner Blog

RSS Feed - callminer.com/blog/feed 

Site - callminer.com/blog

Fort Myers, Florida, United States

About Site - The CallMiner blog covers various topics including industry news, call center quality monitoring, best practices and customer experience management.
Frequency 3 posts / month

27. MattsenKumar RSS Feed

MattsenKumar

RSS Feed - mattsenkumar.com/blog/feed 

Site - mattsenkumar.com/blog

United States

About Site - MattsenKumar Business Process Outsourcing blog provides tips, tricks, and advice for improving business processes, contact centers, customer service, and experience. Sign up for the latest updates on Customer Experience Management
Frequency 1 post / week
Since - Mar 2016

28. CloudCherry Blog RSS Feed

CloudCherry Blog

RSS Feed - getcloudcherry.com/feed 

Site - getcloudcherry.com/blog

United States

About Site - CloudCherry is a Real-Time Feedback Collection and Customer Experience Analytics product to track & measure Customer Delight.
Frequency 4 posts / month

29. Genroe 1 to 1 Blog - Adam Ramshaw RSS Feed

Genroe 1 to 1 Blog - Adam Ramshaw

RSS Feed - genroe.com/blog/feed 

Site - genroe.com/blog

Sydney, New South Wales, Australia

About Site - Genroe help to improve the customer experience and generate higher life time value: customer feedback management and customer experience management services.
Frequency 15 posts / year

30. Fonolo | Customer Service Blog RSS Feed

Fonolo | Customer Service Blog

RSS Feed - fonolo.com/blog/feed 

Site - fonolo.com/blog

Toronto, Ontario, Canada

About Site - Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Frequency 6 posts / month
Since - Mar 2010

31. Nanorep Digital Customer Self-Service Solution RSS Feed

Nanorep Digital Customer Self-Service Solution

RSS Feed - nanorep.com/feed 

Site - nanorep.com/blog

Massachusetts, United States

About Site - Nanorep's customer service experience blog features all latest news, trends and insights from top CX experts. Nanorep provides personalized customer self-service, virtual assistant and chatbot solutions, accessible at any touchpoint along the customer journey.

32. Customer Experience Blog by UJET RSS Feed

Customer Experience Blog by UJET

RSS Feed - blog.ujet.co/rss.xml 

Site - blog.ujet.co

San Francisco, California, United States

About Site - News, updates, and insights on all things customer experience. UJET makes it simple for any company to provide intuitive, modern-day support. With our dedicated team and technology, our revolutionary customer interaction platform offers a holistic experience for voice and chat channels that customers can reach via in-app, in-web, and in-1800 routes.
Frequency 20 posts / year

33. Customer Experience Matters® - Bruce Temkin RSS Feed

Customer Experience Matters® - Bruce Temkin

RSS Feed - experiencematters.blog/feed 

Site - experiencematters.blog

About Site - Temkin Group is a leading customer experience (CX) research, consulting, and training firm. They help many of the world's largest brands lead their transformational journeys towards customer -centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners.
Frequency 3 posts / month

34. Thunderhead Blog RSS Feed

Thunderhead Blog

RSS Feed - thunderhead.com/blog/feed 

Site - thunderhead.com/blog

London, England, United Kingdom

About Site - Thunderhead help businesses achieve complete harmony with their consumers, through personalised customer engagement strategies and solutions.
Frequency 1 post / month

35. Chattermill Insights RSS Feed

Chattermill Insights

RSS Feed - chattermill.io/feed.xml?form.. 

Site - chattermill.io/insights

London, England, United Kingdom

About Site - Chattermill applies artificial neural networks to customer feedback that learn from your data and help you make more customer centric decisions.
Frequency 18 posts / year

36. Lightico Blog RSS Feed

Lightico Blog

RSS Feed - lightico.com/feed 

Site - lightico.com/blog

New York, United States

About Site - Lightico is the ultimate customer experience software platform. Your customers are on the their mobile phones, you need new ways to sell and service them. The best blog to learn about the latest in CX for insurance, Fiserv, Teleco, and call centers form any industry. Tips to boost call center KPIs, NPS, ACW.
Frequency 2 posts / day

37. Lumoa blog | Lumoa Customer Experience Management RSS Feed

Lumoa blog | Lumoa Customer Experience Management

RSS Feed - lumoa.me/en/lumoablog?format.. 

Site - lumoa.me/en/lumoablog

Finland

About Site - Lumoa empowers companies to identify and solve customer problems faster and easier than anything you have seen before. Learn about the latest trends of Customer Experience. Find out how the Net Promoter Score can help your business to grow. Check the best advice and tips from the experts on measuring and improving customer experience and building customer-centric culture in your company.

38. PeopleMetrics - Customer Experience Blog RSS Feed

PeopleMetrics - Customer Experience Blog

RSS Feed - peoplemetrics.com/blog/rss.xml 

Site - peoplemetrics.com/blog

Philadelphia, Pennsylvania, United States

About Site - PeopleMetrics is a customer experience management (CEM) company that helps improve the entire customer journey from their time as a prospect through their lifetime as a customer.
Frequency 5 posts / quarter

39. Worthix Blog RSS Feed

Worthix Blog

RSS Feed - blog.worthix.com/rss.xml 

Site - blog.worthix.com

San Francisco, California, United States

About Site - Keep up with articles from Worthix Blog.
Frequency 1 post / week

40. Customer Experience Insight - Customer Experience News RSS Feed

Customer Experience Insight - Customer Experience News

RSS Feed - customerexperienceinsight.co.. 

Site - customerexperienceinsight.com

Malvern, Pennsylvania, United States

About Site - Customer Experience Insight delivers actionable insights and best practices to sales, marketing, and customer experience professionals.
Frequency 1 post / week

41. Win the Customer! Blog - Flavio Martins RSS Feed

Win the Customer! Blog - Flavio Martins

RSS Feed - winthecustomer.com/blog/feed 

Site - winthecustomer.com/blog

Utah, United States

About Site - An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Frequency 1 post / month
Since - Sep 2009

42. Beyond Philosophy Blog RSS Feed

Beyond Philosophy Blog

RSS Feed - beyondphilosophy.com/blog/feed 

Site - beyondphilosophy.com/blog

Sarasota, Florida, United States

About Site - Beyond Philosophy is the global leader in Customer Experience and is called upon by the world's largest organizations to take their CX to the next level.
Frequency 1 post / week

43. Jim Tincher - Heart of the Customer RSS Feed

Jim Tincher - Heart of the Customer

RSS Feed - heartofthecustomer.com/cx-bl.. 

Site - heartofthecustomer.com/cx-blog

Minneapolis, Minnesota, United States

About Site - Advice and latest insights to customer experience management, journey mapping, and CX management by CX blogger and keynote speaker, Jim Tincher.
Frequency 1 post / week

44. CXM - Customer Experience Magazine RSS Feed

CXM - Customer Experience Magazine

RSS Feed - cxm.co.uk/feed 

Site - cxm.co.uk

London, England, United Kingdom

About Site - Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Frequency 3 posts / day

45. SurveySensum RSS Feed

SurveySensum

RSS Feed - surveysensum.com/blog/feed 

Site - surveysensum.com/blog

Jakarta, Jakarta Raya, Indonesia

About Site - Stay up-to-date with tips and tricks on experience management
Frequency 18 posts / year

46. cxservice360 RSS Feed

cxservice360

RSS Feed - cxservice360.com/feed 

Site - cxservice360.com

Lagos, Nigeria

About Site - CXService360 is a knowledge sharing website focused on customer service & experience. It was created with the vision of making this knowledge easily accessible for businesses, customer service professionals and anyone who loves learn the art of service
Frequency 4 posts / month

47. Conversation Agent - Valeria Maltoni RSS Feed

Conversation Agent - Valeria Maltoni

RSS Feed - conversationagent.com/atom.xml 

Site - conversationagent.com

New York City, New York, United States

About Site - Conversation Agent is about strategizing at the intersection of business, technology, and digital media as seen through the lens of human behavior. It has been recognized among the world's 30 top online marketing blogs
Frequency 1 post / week

48. 360 Connext - Jeannie Walters RSS Feed

360 Connext - Jeannie Walters

RSS Feed - experienceinvestigators.com/.. 

Site - experienceinvestigators.com/..

Chicago, Illinois, United States

About Site - Jeannie Walters is the founder of 360Connext, a Chicago-based consulting firm specializing in the cornerstones of customer experience: customer engagement, employee engagement and connections like social media. Walters specializes in helping companies achieve more loyalty from employees, customers and prospects through improved experiences at every level.
Frequency 1 post / week

49. John DiJulius | Customer Experience Blog RSS Feed

John DiJulius | Customer Experience Blog

RSS Feed - blog.thedijuliusgroup.com/feed 

Site - blog.thedijuliusgroup.com

Cleveland, Ohio, United States

About Site - John DiJulius is an international customer experience consultant and author of two books on the topic. A successful entrepreneur, DiJulius has launched two businesses and strives to enable companies to provide exceptional customer experiences to boost results.

50. Kerry Bodine Blog RSS Feed

Kerry Bodine Blog

RSS Feed - kerrybodine.com/blog/feed 

Site - kerrybodine.com/blog

San Francisco, California, United States

About Site - Kerry Bodine & Co. is a customer experience consultancy with a passion for human-centered design.
Frequency 15 posts / quarter

51. CX Accelerator RSS Feed

CX Accelerator

RSS Feed - cxaccelerator.com/feed.xml 

Site - cxaccelerator.com/blog

Nashville, Tennessee, United States

About Site - CX Accelerator provides fuel to rising Customer Experience champions through a virtual community and unique resources.
Frequency 1 post / quarter

52. Waypoint Group's B2B Customer Experience Blog RSS Feed

Waypoint Group's B2B Customer Experience Blog

RSS Feed - waypointgroup.org/feed 

Site - waypointgroup.org

San Francisco, California, United States

About Site - Waypoint Group is a collaborative, seasoned consultancy in the Bay Area that thrives on partnership. We help B2B teams act on customer feedback and increase the rate of profitable sales growth by linking insights to financials.
Frequency 1 post / quarter

53. The Center For Client Retention RSS Feed

The Center For Client Retention

RSS Feed - tcfcr.com/feed 

Site - tcfcr.com/blog

New Jersey, United States

About Site - The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Frequency 1 post / quarter

54. Customer Experience Strategy Blog - Michel Falcon RSS Feed

Customer Experience Strategy Blog - Michel Falcon

RSS Feed - michelfalcon.com/feed 

Site - michelfalcon.com/blog

Toronto, Ontario, Canada

About Site - Michel Falcon's Customer Experience Strategy blog covering the most actionable topics that will help your business deliver exceptional experiences.
Frequency 6 posts / month

55. VOZIQ RSS Feed

VOZIQ

RSS Feed - voziq.com/feed 

Site - voziq.com/blog

Washington, District of Columbia, United States

About Site - VOZIQ offers cloud-based, text analytics solutions to enhance customer experience by leveraging contact centers as a strategic source for customer intelligence.
Frequency 2 posts / week

56. Joseph Michelli RSS Feed

Joseph Michelli

RSS Feed - josephmichelli.com/blog/feed 

Site - josephmichelli.com/blog

Pinellas Park, Florida, United States

About Site - Joseph A. Michelli, Ph.D. is an international speaker, and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world's best customer experience companies

57. Transparent BPO | Outsourcing Insights Blog RSS Feed

Transparent BPO | Outsourcing Insights Blog

RSS Feed - transparentbpo.com/feed 

Site - transparentbpo.com/blog

Maryland, United States

About Site - Transparent BPO, located in Belize, is a premier provider of nearshore call center, contact center, and business process outsourcing (BPO) solutions. Blog posts covering topics related to the nearshore contact center and business process outsourcing industry containing insights from our leadership team.
Frequency 1 post / month

58. Tabsurvey Blog | Customer Experience Management RSS Feed

Tabsurvey Blog | Customer Experience Management

RSS Feed - tabsurvey.com/blog/feed 

Site - tabsurvey.com/blog

Copenhagen, Hovedstaden, Denmark

About Site - The ideal survey app to create surveys in a matter of minutes. Perfect for in-store customer experience management. Works for both online and offline use.
Frequency 1 post / quarter

59. Eglobalis RSS Feed

Eglobalis

RSS Feed - eglobalis.com/feed 

Site - eglobalis.com

New Bavaria, Ohio, United States

About Site - We strategize and transform your organization, helping to develop your enterprise culture and strategies, your people, your customer experience, your service offerings excellence, and your product catalogs. The end goal is customer success and revenue generation. It's a co-created process the entire way.
Frequency 2 posts / quarter

60. The Holla Agency - CX Blog RSS Feed

The Holla Agency - CX Blog

RSS Feed - thehollaagency.com.au/cx-blo.. 

Site - thehollaagency.com.au/cx-blog

Sydney, New South Wales, Australia

About Site - Holla Blog shares company's Customer Experience news on customer journey mapping, organisational alignment, design thinking, customer centric marketing.

61. VereQuest Blog RSS Feed

VereQuest Blog

RSS Feed - verequest.com/blog/feed 

Site - verequest.com/blog

Toronto, Ontario, Canada

About Site - VereQuest is a customer experience consulting and monitoring firm specializing in industries whose customers value their time, money and/or health. They have had much of their success in multi-channel environments where customer-to-employee engagement is critical to building loyalty and reducing costs.

62. Vignette | The Employee Experience Agency™ RSS Feed

Vignette | The Employee Experience Agency™

RSS Feed - vignetteagency.com/feed 

Site - vignetteagency.com/blog

Portland, Oregon, United States

About Site - The Employee Experience Agency that activates employees through powerful employer brand engagement; making you the employer of choice. Insights to creating what you imagine as a meaningful employee experience.
Frequency 2 posts / month
Since - Dec 2016

63. Steve Curtin Blog RSS Feed

Steve Curtin Blog

RSS Feed - stevecurtin.com/blog/feed 

Site - stevecurtin.com/blog

Denver, Colorado, United States

About Site - Steve is a customer enthusiast with 20 years of experience between hotel operations, sales, marketing, training and development, and customer service roles, and worked for Marriot International. His blog provides insights into the customer experience and how to maximize interactions in today's digital world.
Frequency 1 post / month

64. Innovatus Marketers Touchpoint - Vidya Priya Rao RSS Feed

Innovatus Marketers Touchpoint - Vidya Priya Rao

RSS Feed - marketerstouchpoint.com/blog.. 

Site - marketerstouchpoint.com/blogs

Mumbai, Maharashtra, India

About Site - Get the latest updates and news related to the sales and marketing to use for your business getting more revenues and people engagement.

65. Jackie Huba Blog RSS Feed

Jackie Huba Blog

RSS Feed - jackiehuba.com/blog/feed 

Site - jackiehuba.com/blog

Austin, Texas, United States

About Site - Jackie Huba is the author of three books on customer loyalty including Monster Loyalty: How Lady Gaga Turns Followers into Fanatics. Jackie is also a keynote speaker, and Forbes.com contributor. Her blog focuses on customer loyalty and word of mouth marketing

66. c3centricity Blog RSS Feed

c3centricity Blog

RSS Feed - c3centricity.com/blog/feed 

Site - c3centricity.com/blog

Switzerland

About Site - Free webinar shows how to grow your business more profitably by understanding customers & increasing their engagement. Tips, Tools & Templates included.

67. Execs In The Know RSS Feed

Execs In The Know

RSS Feed - execsintheknow.com/feed 

Site - execsintheknow.com/blog

United States

About Site - Advocates of the customer experience industry, connecting people through knowledge sharing, in a worldwide community of over 50,000 service professionals.
Frequency 2 posts / quarter

68. The CXApp | Customer Experience Blog RSS Feed

The CXApp | Customer Experience Blog

RSS Feed - info.thecxapp.com/blog/rss.xml 

Site - info.thecxapp.com/blog/tag/t..

Campbell, California, United States

About Site - The CXApp is your source for new features, trends, and thought leadership across events, executive briefings, communities and the customer experience journey.
Frequency 2 posts / week

69. Transforming the Customer Experience - Kristina Evey RSS Feed

Transforming the Customer Experience - Kristina Evey

RSS Feed - kristinaevey.com/feed 

Site - kristinaevey.com/blog

Michigan, United States

About Site - Kristina Evey helps businesses get new customers and become even more profitable with the customers they already have. She is an expert in all areas of the Customer Experience and has successfully helped many businesses, nationally and locally, create a customer centric culture, hire and train staff that will work in the customer's best interest.
Frequency 1 post / month

70. Smith Co - Blog RSS Feed

Smith Co - Blog

RSS Feed - smithcoconsultancy.com/blog/.. 

Site - smithcoconsultancy.com/blog

London, England, United Kingdom

About Site - Smith co help you to create a customer experience that is consistent, differentiated, builds loyalty and turns customers into advocates. They work with people who manage brands, both large and small, across a range of sectors, worldwide.

71. Curiosity - Dave Fish RSS Feed

Curiosity - Dave Fish

RSS Feed - curiositycx.com/feed 

Site - curiositycx.com

Rogers, Arkansas, United States

About Site - Dave is the founder of CuriosityCX and is SVP for ORC International. Formerly he was the VP of Behavioral Sciences for The Mars Agency. He has 20 years of applied experience in understanding consumer behavior and consulting with Global 50 companies.
Frequency 1 post / month

72. KPMG Nunwood RSS Feed

KPMG Nunwood

RSS Feed - nunwood.com/feed 

Site - nunwood.com/customer-experie..

London, England, United Kingdom

About Site - The latest customer experience management blogs, articles and industry news from KPMG Nunwood Consulting - The worlds largest customer Experience consultancy.

73. CX Lab RSS Feed

CX Lab

RSS Feed - cxlab.co.uk/feed 

Site - cxlab.co.uk/blog

United Kingdom

About Site - CX Lab are a leading customer experience consultancy using evidence, data and science to improve your customer experience.
Frequency 4 posts / year
Since - Dec 2017

74. Gold Research, Inc. - Gold Journey Mapping™ RSS Feed

Gold Research, Inc. - Gold Journey Mapping™

RSS Feed - goldresearchinc.com/gold-jou.. 

Site - goldresearchinc.com/blog/gol..

San Antonio, Texas, United States

About Site - Gold Research has extensive experience in journey mapping (B2B, B2C), path-to-purchase research, deploying 'real-time' qualitative and quantitative research for new concept/marketing testing, satisfaction research, and customer insights. We also offer customer/employee journey mapping training that delivers foundational-to-advanced capability development at low costs and NO time away from work.
Frequency 3 posts / month

75. Dennis Snow Blog RSS Feed

Dennis Snow Blog

RSS Feed - feeds.feedburner.com/DennisS.. 

Site - snowassociates.com/blog

Orlando, Florida, United States

About Site - My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.
Frequency 1 post / week

76. Infolink-Exp - Customer Experience Management Blog RSS Feed

Infolink-Exp - Customer Experience Management Blog

RSS Feed - infolink-exp.com/customer-ex.. 

Site - infolink-exp.com/customer-ex..

San Jose, California, United States

About Site - Infolink provides customer experience management services and consulting with an emphasis on customer support outsourcing, software and CX design.

77. CUSTOMERNEXT Blog RSS Feed

CUSTOMERNEXT Blog

RSS Feed - blog.customernext.com/feed 

Site - blog.customernext.com

About Site - Explore how you can engage customers with intelligent digital journeys.
Frequency 1 post / quarter

78. Blake Morgan | Youtube RSS Feed

Blake Morgan | Youtube

RSS Feed - youtube.com/feeds/videos... 

Site - youtube.com/channel/UCY7i..

San Francisco, California, United States

About Site - This channel features content on customer experience and includes regularly updated educational content. Blake Morgan is a customer experience adviser that has worked with Intel, Verizon Wireless, Verizon, Newmark Knight Frank Retail, One Medical, Misfit Wearables (Shine), Pega Systems, Clarabridge, Zendesk, Sparkcentral, Sukhis Indian Food, Curry Up Now and more.
Frequency 1 video / week

79. Customer Experience Professionals Association | Youtube RSS Feed

Customer Experience Professionals Association | Youtube

RSS Feed - youtube.com/feeds/videos.xml.. 

Site - youtube.com/user/cxpassoc/vi..

United States

About Site - The Customer Experience Professionals Association (CXPA) is a global non-profit organization dedicated to the advancement of customer experience management practices.
Frequency 8 videos / quarter

80. Spearline RSS Feed

Spearline

RSS Feed - spearline.com/blog/rss 

Site - spearline.com/blog

Skibbereen, Cork, Ireland

About Site - Keep up to date with the latest from Spearline. We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.
Frequency 2 posts / week

81. eTouchPoint Blog - RSS Feed

eTouchPoint Blog -

RSS Feed - etouchpoint.com/feed 

Site - etouchpoint.com/blog

San Diego, California, United States

About Site - Chip James is President of eTouchPoint, a pioneering customer experience (CX) technology provider that has provided solutions to Fortune 500 leaders for 15 years. A CX industry veteran, Chip has been a leading CX advocate through speaking engagements and development of industry best practices.

82. Digital Mortar RSS Feed

Digital Mortar

RSS Feed - digitalmortar.com/feed 

Site - digitalmortar.com/blog

California, United States

About Site - Digital Mortar is led by some of the leading customer analytics experts in the world. We spent decades optimizing customer experiences and honing the segmentation, journey and analytics techniques to make data understandable and useful.
Frequency 5 posts / month

83. THE NEXT TEN YEARS RSS Feed

THE NEXT TEN YEARS

RSS Feed - nextten.media/feed 

Site - nextten.media

London, England, United Kingdom

About Site - Helping to create exciting, engaged and empowered customer-centric companies, The Next Ten Years is a resource for provocative ideas, next practice thinking and real world case studies.
Frequency 30 posts / year

84. The Daniel Group RSS Feed

The Daniel Group

RSS Feed - thedanielgroup.com/feed 

Site - thedanielgroup.com/resources..

Charlotte, North Carolina, United States

About Site - The Daniel Group provides a range of consulting and research services designed to help companies improve customer service. Our work is primarily with business-to-business companies.
Frequency 2 posts / month

85. Ann Michaels & Assoc - Inside the Customer Experience RSS Feed

Ann Michaels & Assoc - Inside the Customer Experience

RSS Feed - blog.annmichaelsltd.com/feed 

Site - blog.annmichaelsltd.com

Chicago, Illinois, United States

About Site - Marianne Hynd is the Vice President of Operations at Ann Michaels & Associates, a customer experience measurement firm. The company specializes in mystery shopping, customer feedback, and interactive engagement kiosk programs.
Frequency 1 post / month

86. Authenticinsight Blog - Jana Sedivy RSS Feed

Authenticinsight Blog - Jana Sedivy

RSS Feed - authenticinsight.com/blog/feed 

Site - authenticinsight.com/blog

Ottawa, Ontario, Canada

About Site - Jana Sedivy is Founder and Principal of Authentic Insight, an award winning consulting practice specializing in Voice of Customer research and strategy for B2B tech companies. She is a recognized expert in Customer Experience research.

87. Google News - Customer Experience RSS Feed

Google News - Customer Experience

RSS Feed - news.google.com/rss/searc.. 

Site - news.google.com/news/section..

About Site - Comprehensive up-to-date coverage for customer experience, aggregated from news sources all over the world by Google News.
Frequency 8 posts / day

88. LEXDEN | Customer Experience Consultants RSS Feed

LEXDEN | Customer Experience Consultants

RSS Feed - lexdengroup.wordpress.com/feed 

Site - lexdengroup.wordpress.com

London, England, United Kingdom

About Site - LEXDEN blog is about Helping Clients to Profit from Customer Experience.

89. CX Tips and Tricks... | Bringing the WOW factor to your business RSS Feed

CX Tips and Tricks... | Bringing the WOW factor to your business

RSS Feed - softskillstipsandtricks.com/.. 

Site - softskillstipsandtricks.com

Nairobi, Nairobi City, Kenya

About Site - This is a one-stop place for all things Soft Skills. An instruction manual of sorts. If you are in a business that involves Soft Skills (and that is pretty much all businesses), then we hope you will learn something from the upcoming blogs and even contribute something so we can all learn or just have a good laugh!

90. Appuri Blog RSS Feed

Appuri Blog

RSS Feed - appuri.com/blog/feed.xml?for.. 

Site - appuri.com/blog

Seattle, Washington, United States

About Site - Appuri was founded in 2013 with the mission of helping online businesses understand, diagnose and reduce customer churn

91. KANA - Customer Experience Management Blog RSS Feed

KANA - Customer Experience Management Blog

RSS Feed - blog.kana.com/feed 

Site - blog.kana.com

Santa Clara, California, United States

About Site - The KANA Customer Experience Management blog is for business leaders and practitioners interested in reading about and sharing the latest customer service strategies, tips and tactics.

92. Customer Alignment - Latest CX Blogs RSS Feed

Customer Alignment - Latest CX Blogs

RSS Feed - feeds.feedburner.com/Late.. 

Site - customeralignment.co.uk/late..

Guildford, England, United Kingdom

About Site - Customer experience blog and customer experience best practice. Thoughts, news and support on customer experience success, customer experience improvement, voice of customer, customer experience measurement, customer experience design and customer experience strategy. See what it's like to be more customer centric

93. Fresh Nous RSS Feed

Fresh Nous

RSS Feed - freshnous.com/feed 

Site - freshnous.com/the-download

Worcester, England, United Kingdom

About Site - We know that the term 'marketing agency' can encompass a multitude of disciplines and ways of working. At Fresh Nous we know what sets us apart - and that's our obsession with the customer.
Frequency 2 posts / month

94. Vocalabs' Blog: The Customer Service Survey RSS Feed

Vocalabs' Blog: The Customer Service Survey

RSS Feed - vocalabs.com/blog/feed 

Site - vocalabs.com/blog

Minneapolis, Minnesota, United States

About Site - Vocalabs is Specialists in Agile Customer Feedback, creating real-time actionable, in-depth customer feedback programs.

95. Champs.AI | Better customer support and success RSS Feed

Champs.AI | Better customer support and success

RSS Feed - champs.ai/feed 

Site - champs.ai

About Site - Get articles on how to better customer support and success.
Frequency 4 posts / year
Since - Oct 2019

96. Steve Whittington | Customer Experience Blog RSS Feed

Steve Whittington | Customer Experience Blog

RSS Feed - stevewhittington.com/blog/rs.. 

Site - stevewhittington.com/blog

Edmonton, Alberta, Canada

About Site - A data-driven leader creating value through a 360 organization view and an end to end focus on the customer.
Frequency 1 post / month

97. Storyminers Blog RSS Feed

Storyminers Blog

RSS Feed - storyminers.com/feed 

Site - storyminers.com/blog-portal

Atlanta, Georgia, United States

About Site - StoryMiners is passionate about designing great experiences and helping companies build the capabilities that deliver them.
Frequency 3 posts / year

98. Customer Journey Marketer Blog RSS Feed

Customer Journey Marketer Blog

RSS Feed - customerjourneymarketer.com/.. 

Site - customerjourneymarketer.com

Boston, Massachusetts, United States

About Site - A blog about leveraging the art and science of digital marketing and knowledge of the customer journey, turning anonymous visitors into brand advocates.
Frequency 1 post / year

99. Geckolyst Blog RSS Feed

Geckolyst Blog

RSS Feed - blog.geckolyst.com/feed 

Site - blog.geckolyst.com

Kerala, India

About Site - Analytics is at the core of what we do. We are a motley crew of data wizards, number crunchers, tech geeks and designers creating the next big thing from the MobMe's innovation table - Geckolyst. Geckolyst helps you pay close attention to what your customers say about you.
Frequency 1 post / year

100. StellaService Blog RSS Feed

StellaService Blog

RSS Feed - stellaservice.com/blog/feed 

Site - stellaservice.com/blog

New York, United States

About Site - StellaService helps companies measure, benchmark and improve their customer service, and drive increased customer satisfaction.

101. Clarabridge CX Blog RSS Feed

Clarabridge CX Blog

RSS Feed - clarabridge.com/feed 

Site - clarabridge.com/blog

United States

About Site - Check out the Clarabridge blog to stay on top of customer experience management industry trends.
Frequency 2 posts / year

102. Creative Good Blog RSS Feed

Creative Good Blog

RSS Feed - creativegood.com/blog/feed 

Site - creativegood.com/blog

New York City, New York, United States

About Site - Creative Good is a customer experience strategy consultancy founded in 1997. They help to clients deliver better experiences to their customers and users, thereby building more successful products and services.

103. Buyer Persona Blog Tony Zambito RSS Feed

Buyer Persona Blog Tony Zambito

RSS Feed - tonyzambito.com/category/buy.. 

Site - tonyzambito.com/category/buy..

New York, United States

About Site - Tony Zambito is the founder and leading authority in buyer personas for B2B Marketing. In 2002, Tony established the first buyer persona development methodology designed specifically for B2B Marketing and Sales. This innovation has helped leading companies gain a deeper understanding of their buyers resulting in improved lead generation and revenue performance.

104. Neosperience Blog RSS Feed

Neosperience Blog

RSS Feed - blog.neosperience.com/rss.xml 

Site - blog.neosperience.com

Milan, Lombardia, Italy

About Site - A blog by Neosperience to overview the advancements of digital customer experience in marketing, technology and society.