15 Best Call Center Podcasts
Call Center Podcasts
Here are 15 Best Call Center Podcasts worth listening to in 2024
1. Advice from a Call Center Geek!
Erie, Pennsylvania, US
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600 seat award-winni...ng BPO, Expivia Interaction Marketing, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!more
expiviausa.com/pod..
609 704 95 10 episodes / quarter Avg Length 30 min Dec 2018
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2. The Contact Center Coach
Michael J. Tamer is a 25-year veteran of the customer contact industry. Michael is the author of the book, The Four-Minute Customer, and visionary who... was at the forefront of contact center quality monitoring software development. Throughout his career, Michael has been teaching the benefits of quality to organizations all over the world, including the United States Senate. Michael has received honors for his career achievements including Call Center Magazine's Pioneer Award and induction into the Call Center Hall of Fame.more
soundcloud.com/the..
102 1 episode / month Avg Length 24 min Jun 2019
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3. Quality Perks - Call Center & Coffee Chats
Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and expert...s from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where professionals can exchange ideas, knowledge, and personal interests in a relaxed and informative setting.more
buzzsprout.com/206..
960 4 1 episode / quarter Avg Length 22 min
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4. CallTalk™ Radio
Santa Barbara, California, US
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so ...the content is completely neutral.more
blogtalkradio.com/..
723 657 1 episode / week Jul 2009
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5. First Contact: Stories of the Call Center
Carlsbad, California, US
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and... entrepreneurs found their way into the call center industry.more
nobelbiz.com/resou..
1K 561 1 episode / quarter Avg Length 58 min Jan 2017
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6. The Agile Contact Centre Podcast
Melbourne, Victoria, Australia
Reinventing the contact centre world..one podcast at a time. Tales, tips, and tools that will help you deliver outstanding experiences to your custome...rs and your people.more
podcasters.spotify..
1 episode / year Avg Length 44 min Dec 2019
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7. Call Center Tales with LounginSon
US
Come enjoy laughs from your host with over 20 years of call center experience on THE ONLY Call Center Comedy Podcast that there is. Join in on the fun... and tell us your funny call center tale. Weekly episodes every Sunday.more
podcasters.spotify..
18 episodes / year Avg Length 17 min
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8. Contact Center Show
This is the public square for all things contact center. This is where the world's best Call & Contact center professionals come to get better at ...delivering a great experience for customers. Learn how the world's best companies build, and lead their Contact Centers to improve their employee and customer experience.more
contactcenter.tv/p..
1 episode / month Avg Length 35 min Feb 2021
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9. Ansafone Contact Centers
Santa Ana, California, US
Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenario...s, ins and outs of the call center business, and disaster situations. Take a listen to the interviews of our leadership team.more
podcasters.spotify..
1.1K 765 Jun 2019
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10. Voice of the Customer
Garden City, New York, US
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in today's call center.
bpaquality.com/cal..
172 960 Sep 2020
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11. Talking Customer | Practical Ideas for Customer Success
Austin, Texas, US
In this podcast series, we will talk about how to communicate with every single customer over the phone regardless of the size of your company for bet...ter growth and marketing in business. We will share practical tips to communicate better with the customers and leads, embrace inbound selling, innovate faster with instant customer feedback, and grow your business easily with the help of freelance customer experts. We will also talk about behavioral science, why humans are irrational, and ideas that don't make sense but work in business.more
buzzsprout.com/178..
60 May 2021
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12. Dial In: Navigating The Customer Service /Call Center Industry
I will be providing information on how to navigate the customer service call center industry.
podcasters.spotify..
Sep 2018
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13. Contact Center Insights
In this program, we present content that appeals to executives who work in a variety of contact center operations.
blogtalkradio.com/..
Dec 2009
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Call Center Podcasters
Podcaster Name | Podcast Link | Total Episodes | |
---|---|---|---|
Callo Consulting | podcasters.spotify.com | 50 | |
BPA Quality - Quality Crew | buzzsprout.com | 18 | |
Thomas Laird | expiviausa.com | 14 | |
The Contact Center Coach | soundcloud.com | 13 | |
Ansafone Contact Centers | podcasters.spotify.com | 8 | |
with LounginSon | podcasters.spotify.com | 6 | |
NobelBiz Studios | nobelbiz.com | 5 | |
Amas Tenumah & Bob Furniss | contactcenter.tv | 4 | |
BenchmarkPortal | blogtalkradio.com | 2 | |
Clay Clark | thrivetimeshow.com/business-coach-podcast | 5 | |
Call Center Tales With Lounginson | podcasters.spotify.com/pod/show/lounginson | 4 | |
Jason Cutter | scalable-call-center-sales.castos.com | 4 | |
Circle Of Insight Productions | spreaker.com/podcast/white-collar--4685803 | 3 | |
Karina Gonzalez | misionesonline.net | 3 | |
Mia Carlson | koze.com | 3 | |
Wave | podcasters.spotify.com/pod/show/waveacademies | 3 | |
55krc (wkrc-am) | hoxworth.org/podcast.html | 2 | |
Calvin | podcasters.spotify.com/pod/show/forex-beginner-podcast--daily-forex-trader-motivation--trading-tips | 2 | |
Christian Brindle | podcasters.spotify.com/pod/show/taco-tuesday1992 | 2 | |
Derek Gallimore | outsourceaccelerator.com/source/podcasts | 2 | |
Greg Kefer | digitalconversations.libsyn.com/website | 2 | |
Kevin Appleby & Graham Arrowsmith | thenext100days.org/podcasts-2 | 2 | |
Neeti Keswani- Host Luxury Unplugged Podcast | plush-ink.com/blog/luxuryunpluggedpodcast | 2 | |
Rodrigo Borgia | en.gamificagroup.com/podcast | 2 | |
Sarah J. Rueppel | Ritter Insurance Marketing | ritterim.com/podcast/#podcast-sticker-subscribe | 2 | |
Alex Membrillo | cardinaldigitalmarketing.com/healthcare-resources/podcast | 1 | |
Audacy | omny.fm/shows/kywam-on-demand | 1 | |
Becker's Healthcare | beckershospitalreview.com/podcasts/podcasts-beckers-hospital-review.html | 1 | |
Ben Malubane | omny.fm/shows/sabc-news-podcasts-playlist/playlists/podcast | 1 | |
Chris Smit: International Business Expert | Cultural Differences | Div | culturematters.com/culture-matters-podcast-management-podcast | 1 | |
Clickbank | affiliated.podbean.com | 1 | |
Crmnext | crmnext.us/resources/podcast | 1 | |
Dave Hansen | spreaker.com/podcast/the-advisory-board-expert-franchising-advice-for-franchise-leaders--4376134 | 1 | |
Domonique | podcasters.spotify.com/pod/show/domodoit92 | 1 | |
Host Katrina Burrus Phd | mkbconseil.ch/eec-podcast | 1 | |
Ian Peterman | petermanfirm.com/conscious-design-podcast | 1 | |
Insurance Nerds | buzzsprout.com/87086 | 1 | |
Joe Pici | salesedge.libsyn.com | 1 | |
Jonaed Iqbal | nodegree.fm | 1 | |
Jonathan | feeds.buzzsprout.com/1274564 | 1 | |
Kate Walters | kuow.org/podcasts/newsroom | 1 | |
Mission | mission.org/marketing-trends | 1 | |
Mpb Think Radio | mississippiedition.mpbonline.org | 1 | |
Muzick Hairston | podcasters.spotify.com/pod/show/muzick-hairston | 1 | |
Redj Ortiz | podcasters.spotify.com/pod/show/redj-ortiz | 1 | |
Rick Denton | ex4cx.com/cxpassport | 1 | |
Ryan Purvis | digitalworkspace.works/episodes | 1 | |
Scott Jenkins | podcasters.spotify.com/pod/show/doinginsuranceright | 1 | |
Scott Meyers | feeds.buzzsprout.com/726468 | 1 | |
Shep Hyken & C-suite Radio | hyken.com/category/amazing-business-radio-show | 1 |