Top 10 Call Center Forums in 2024

1. Reddit » Tales From Call Centers

San Francisco, California, US
Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world! This includes things like (but not... limited to); Ridiculous caller demands Moronic and stupid things callers say Moral support after dealing with awkward and difficult callers Happy and positive callsmore
reddit.com/r/tales..
1.7M 1.1M 4 posts / day View Recent Threads

2. Spiceworks » Call Center Industry IT Forum

Austin, Texas, US
This section is an IT forum for the call center industry. Ask and answer questions, discuss the industry, and share ideas and knowledge. Spiceworks is... the marketplace that connects the IT industry to help tech buyers and sellers get their jobs done, every day.more
community.spicewor..
49.7K 33.1K 1 post / week View Recent Threads

3. Cisco Community » All Contact Center

Cisco Support Community is a network of tech enthusiasts discussing Ciscos' various products. This category is for talking about 3rd party call co...ntrol, accessibility, adoption, buying recommendations, conferencing, contact center, contact center task routing, and more.more
community.cisco.co..
89.6K 18 posts / day View Recent Threads

4. Avaya Support Forums » Contact Center Applications

This section has chat rooms to hold discussions on CMS, Avaya IQ, IVR, CTI, Application Enablement Services - AES, Interactive Response, Voice Portal,... Conversant, IC/OA/BA, CCE/CIE, IQ, System Management, Call Recording. Predictive Dialing, PDS/Proactive Contact, Avaya NES Contact Center, and Media Processing Server. Avaya Support Forums is a community to holds discussions on IP technology, convergence, mobile communications, Enterprise PBX Communications Systems, and more.more
support.avaya.com/..
20.4K 7.3K 2 posts / quarter View Recent Threads

5. Reddit » Call Centers

San Francisco, California, US
A place for call center/call center workers to discuss all things call center related! Get rants, complaints, memes, help, general discussion, and adv...ice!more
reddit.com/r/callc..
1.7M 1.1M 10 posts / day Sep 2016 View Recent Threads

6. Campaign Provider Forum

Hyderabad, Telangana, India
Campaign Provider Forum is Asia's biggest forum for Call Centers. Find Projects, Centers, VOIP, Data, Dialler, and all other Call Center requireme...nts here.more
campaignprovider.c..
7 posts / year View Recent Threads

7. Westbay Engineers » Call Center

Share your ideas on call center staffing and management in our call center forum, active since 1999. Westbay Engineers provides telecommunications pro...ject management and network design services.more
erlang.com/forum/c..
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