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Customer Service Podcasts

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1. Crack the Customer Code

Crack the Customer CodeUnited States About Podcast Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Frequency 1 episode / week Since Dec 2014 Also in Customer Experience Podcasts Podcast
Facebook fans 1.8K ⋅ Twitter followers 15.7K ⋅ Domain Authority 34 View Latest Episodes Get Email Contact

2. CCW Digital | A Customer Service Online Platform

CCW Digital | A Customer Service Online PlatformAbout Podcast By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders. Frequency 1 episode / week Podcast
Facebook fans 2.1K ⋅ Twitter followers 11.4K ⋅ Domain Authority 62 ⋅ Alexa Rank 268.9K View Latest Episodes Get Email Contact

3. The Modern Customer Podcast

The Modern Customer PodcastSan Francisco, California, United States About Podcast The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service, and content. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers. Frequency 1 episode / week Since Aug 2015 Also in Customer Success Podcasts Podcast
Facebook fans 4.7K ⋅ Twitter followers 12.8K ⋅ Instagram Followers 1.8K ⋅ Domain Authority 41 ⋅ Alexa Rank 1.2M View Latest Episodes Get Email Contact

4. Navigating the Customer Experience

Navigating the Customer ExperienceJamaica About Podcast Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with, here on the 'Navigating the Customer Experience' podcast. Frequency 1 episode / week Since May 2016 Podcast navigatingthecustomerexperie..
Facebook fans 404 ⋅ Twitter followers 173 ⋅ Instagram Followers 1.6K ⋅ Domain Authority 17 ⋅ Alexa Rank 4K View Latest Episodes Get Email Contact

5. Amazing Business Radio

Amazing Business RadioSaint Louis, Missouri, United States About Podcast 'Amazing Business Radio' podcast features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business and accomplish the goal of customer experience. Frequency 1 episode / week Since Sep 2015 Podcast
Facebook fans 6.2K ⋅ Twitter followers 111.9K ⋅ Social Engagement 2 ⋅ Domain Authority 53 ⋅ Alexa Rank 228.1K View Latest Episodes Get Email Contact

6. Associates Anonymous

Associates AnonymousAbout Podcast The podcast where we kick it with you every Wednesday to discuss the horrors of working in customer service!! Frequency 1 episode / month Podcast
Facebook fans 413 ⋅ Instagram Followers 221 ⋅ Social Engagement 1 ⋅ Domain Authority 93 ⋅ Alexa Rank 134 View Latest Episodes Get Email Contact

7. Running Restaurants

Running RestaurantsMiami, FL About Podcast Helping restaurants be more profitable! From marketing tips & operational insights to customer service how-tos & team building secrets, RR delivers the key tools and techniques to help restaurant owners & managers solve the great mystery of running a profitable restaurant. Frequency 2 episodes / quarter Podcast
Facebook fans 4.6K ⋅ Twitter followers 2.3K ⋅ Domain Authority 93 ⋅ Alexa Rank 133 View Latest Episodes Get Email Contact

8. Service first podcast | Fresh insights for customer service leaders

Service first podcast | Fresh insights for customer service leadersWellington, New Zealand About Podcast Dr. Jason Price explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences and the knowledge you need to achieve better results. You'll hear advice, hints, tips, and guest interviews to help you learn, develop, and grow as you transform your organization's customer experience and operational performance, by putting customer service first. Frequency 2 episodes / quarter Podcast
Twitter followers 598 ⋅ Social Engagement 1 ⋅ Domain Authority 19 ⋅ View Latest Episodes Get Email Contact

9. Experience This!

Experience This!Chicago, Illinois, United States About Podcast Welcome to Experience This! where you'll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. Frequency 1 episode / week Since Sep 2017 Podcast
Twitter followers 21.9K ⋅ Instagram Followers 612 ⋅ Domain Authority 30 ⋅ Alexa Rank 3.5M View Latest Episodes Get Email Contact

10. Customer Service Weekly

Customer Service WeeklyAvon, Indiana, United States About Podcast Since 1984, Customer Service Week has grown into a global celebration celebrated the first full week in October. Tune in to the Official Podcast of National Customer Service Week to hear senior leaders from top brands share stories and experiences on how they celebrate, appreciate, and lead their organizations to deliver exceptional customer experiences. Join us and unite as a community in a purpose-driven way to raise the torch and help one another Ignite CX celebration all year. Frequency 30 episodes / year Since Oct 2020 Podcast
Facebook fans 2 ⋅ Twitter followers 1.2K ⋅ Domain Authority 6 ⋅ Alexa Rank 8.5M View Latest Episodes Get Email Contact

11. Customer Experience Superheroes

Customer Experience SuperheroesAbout Podcast Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their status. Frequency 2 episodes / month Podcast
Twitter followers 1.4K ⋅ Instagram Followers 312 ⋅ Social Engagement 67 ⋅ Domain Authority 75 ⋅ Alexa Rank 4K View Latest Episodes Get Email Contact

12. CXChronicles Podcast

CXChronicles PodcastBuffalo, New York, United States About Podcast Each week CXChronicles Podcast discusses all things related to customer experience, customer service & inside sales for today's world. Explores customer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service. Frequency 2 episodes / month Since Dec 2017 Podcast
Facebook fans 80 ⋅ Twitter followers 99 ⋅ Instagram Followers 1.1K ⋅ Domain Authority 10 ⋅ Alexa Rank 1.2M View Latest Episodes Get Email Contact

13. The Customer Support Podcast

The Customer Support PodcastSan Francisco, CA About Podcast Q&A with Customer Support Leaders from both B2B and B2C companies. Hear their perspective on challenges, opportunities and best-practices in setting up a world-class support organization. The podcast is meant for CEOs, Chief Customer Officers, Support Leaders, Support Engineers and even vendors who sell into support. Since Feb 2019 Podcast
Twitter followers 64 ⋅ Domain Authority 9 ⋅ View Latest Episodes Get Email Contact