Contents [showAbout this list & ranking

Customer Experience RSS Feeds

1. Jeanne Bliss Blog RSS Feed

Jeanne Bliss Blog

RSS Feed - customerbliss.com/blog/feed 

Site - customerbliss.com/blog

Bellevue, Washington, United States

About Site - Content, tools, tips, advice, and best practices to help you improve the customer experience and grow into a prosperous and beloved company.
Frequency 1 post / day

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2. CX Journey Blog RSS Feed

CX Journey Blog

RSS Feed - feeds.feedburner.com/CXJourney 

Site - cx-journey.com

Orange, California, United States

About Site - A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Frequency 5 posts / year

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3. MyCustomer Experience RSS Feed

MyCustomer Experience

RSS Feed - mycustomer.com/taxonomy/term.. 

Site - mycustomer.com/experience

Charlotte, North Carolina, United States

About Site - Tips for marketing, sales & service professionals to improve the customer journey and enhance customer experience.
Frequency 1 post / day

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4. CX Network RSS Feed

CX Network

RSS Feed - cxnetwork.com/rss/articles 

Site - cxnetwork.com

London, England, United Kingdom

About Site - CX Network is an online community focused on building the intelligent enterprise. CXN provides relevant industry insights & benchmarks for global CX practitioners.
Frequency 3 posts / week

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5. I J Golding Blog RSS Feed

I J Golding Blog

RSS Feed - ijgolding.com/feed 

Site - ijgolding.com/blog

Chester, England, United Kingdom

About Site - Ian Golding is a customer experience specialist. Keep up to date with Ian Golding's latest news, articles and leadership thoughts as a customer experience consultant.
Frequency 3 posts / quarter

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6. LitmusWorld RSS Feed

LitmusWorld

RSS Feed - litmusworld.com/feed.xml 

Site - litmusworld.com/blog.html

India

About Site - LitmusWorld, an enterprise SaaS business, implements a platform to help large enterprises deliver contextual conversations that enable dramatic improvements in stakeholder experience. The platform is quick to setup, simple for stakeholders to respond and delivers actionable insights across touchpoints, all in real-time. Read this blog which is your single source of delightful stories on customer & employee experience and the latest insights from industry leaders.

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7. ClearAction - Customer Experience Consulting Blog RSS Feed

ClearAction - Customer Experience Consulting Blog

RSS Feed - clearaction.com/feed 

Site - clearactioncx.com/blog

California, United States

About Site - ClearAction is a customer experience management consulting firm. They specialize in metrics, actionability, cross-functional engagement, and maturity roadmaps.
Frequency 1 post / quarter

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8. Customer Experience Matrix RSS Feed

Customer Experience Matrix

RSS Feed - customerexperiencematrix.blo.. 

Site - customerexperiencematrix.blo..

New York, United States

About Site - This is the blog of David M. Raab, long-time marketing technology consultant and analyst. Mr. Raab is Principal at Raab Associates Inc. The blog is named for the Customer Experience Matrix, a tool to visualize marketing and operational interactions between a company and its customers.
Frequency 3 posts / quarter

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9. 1to1 Media RSS Feed

1to1 Media

RSS Feed - 1to1media.com/feed/rss.xml 

Site - 1to1media.com/blog

Stamford, Connecticut, United States

About Site - 1to1 Media's editorial and guest blogs from industry influencers bring thought leadership on the latest trends in customer experience, customer service, marketing, sales, and employee engagement.
Frequency 11 posts / year

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10. Adrian Swinscoe Blog RSS Feed

Adrian Swinscoe Blog

RSS Feed - adrianswinscoe.com/feed 

Site - adrianswinscoe.com

United Kingdom

About Site - Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.
Frequency 2 posts / week
Since - Nov 2009

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11. Reddit - Customer Experience RSS Feed

Reddit - Customer Experience

RSS Feed - reddit.com/r/customerexperie.. 

Site - reddit.com/r/customerexperience

San Francisco, California, United States

About Site - News, articles, personal experiences, resources around customer experience management.
Frequency 3 posts / week

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12. Qualtrics Blog RSS Feed

Qualtrics Blog

RSS Feed - qualtrics.com/blog/feed 

Site - qualtrics.com/blog

United States

About Site - Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.
Frequency 2 posts / day

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13. Confirmit RSS Feed

Confirmit

RSS Feed - confirmit.com/Resources/?Sho.. 

Site - confirmit.com/Resources

London, England, United Kingdom

About Site - Confirmit helps businesses capture feedback with our extensive Voice of the Customer and Market Research programs using online survey software.
Frequency 5 posts / month

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14. Sprinklr RSS Feed

Sprinklr

RSS Feed - blog.sprinklr.com/feed 

Site - blog.sprinklr.com

New York, United States

About Site - Sprinklr is the most complete enterprise social technology in the world, purpose-built for large companies to drive business outcomes and manage customer experiences across all touch points.
Frequency 1 post / day
Since - Oct 2012

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15. Seth's Blog RSS Feed

Seth's Blog

RSS Feed - seths.blog/feed/atom 

Site - seths.blog

New York, United States

About Site - Author of 17 books, inductee into the Direct Marketing Hall of Fame, and all-around customer experience guru, Godin's foresight for what customers want out of digital is unparalleled. His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the heart of their mobile experience.
Frequency 1 post / day
Since - Nov 2017

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16. Acquire RSS Feed

Acquire

RSS Feed - acquire.io/blog/feed 

Site - acquire.io/blog

San Francisco, California, United States

About Site - Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.
Frequency 7 posts / month

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17. ForeSee Blog RSS Feed

ForeSee Blog

RSS Feed - foresee.com/blog/feed 

Site - foresee.com/blog

Ann Arbor, Michigan, United States

About Site - The ForeSee blog discusses the art and science of measuring the customer experience. Read on to learn more and join the conversation.
Frequency 2 posts / month

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18. SugarCRM - Get your daily dose of Sugar RSS Feed

SugarCRM - Get your daily dose of Sugar

RSS Feed - sugarcrm.com/blog/feed 

Site - sugarcrm.com/resources

Cupertino, California, United States

About Site - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.
Frequency 3 posts / week

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19. The iPerceptions Blog RSS Feed

The iPerceptions Blog

RSS Feed - iperceptions.com/blog/rss.xml 

Site - iperceptions.com/blog

Montreal, Quebec, Canada

About Site - iPerceptions is a global leader in Voice of the Customer solutions. The go to resource for customer-centric marketers hungry to improve the customer experience, fine tune their digital marketing skills and explore the latest trends.
Frequency 1 post / month
Since - May 2013

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20. Usersnap Blog RSS Feed

Usersnap Blog

RSS Feed - usersnap.com/blog/feed 

Site - usersnap.com/blog

San Francisco, California, United States

About Site - Keep up with the latest trends on user-driven web development and customer centric strategies for product management. Exclusive interviews with SaaS through leaders published regularly.
Frequency 2 posts / month

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21. Genesys Blog - Customer Experience & Omnichannel Customer Service RSS Feed

Genesys Blog - Customer Experience & Omnichannel Customer Service

RSS Feed - genesys.com/feed 

Site - genesys.com/blog

Daly City, California, United States

About Site - Genesys powers more than 25 billion of the world's best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.

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22. Ameyo Callversations RSS Feed

Ameyo Callversations

RSS Feed - ameyo.com/feed 

Site - ameyo.com/blog

Gurugram

About Site - customer experience Ameyo Callversations blog covers day to day challenges of Customer Experience and contact center professionals.
Frequency 2 posts / week
Since - Apr 2016

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23. Kampyle Blog RSS Feed

Kampyle Blog

RSS Feed - kampyle.com/blog/feed 

Site - kampyle.com/blog

About Site - Articles on customer feedback, voice-of-the-customer, customer experience management, and other topics of interest to customer experience professionals from Kampyle.

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24. NGDATA - Customer Experience Management Blog RSS Feed

NGDATA - Customer Experience Management Blog

RSS Feed - ngdata.com/feed 

Site - ngdata.com/blog

United States

About Site - Get insights & up-to-date information on how big data and customer experience management is shaping how we do business today. NGDATA's Lily Enterprise™ captures data across all channels, provides enterprises with real-time insights and drives omni-channel customer experiences.
Frequency 1 post / month

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25. MattsenKumar RSS Feed

MattsenKumar

RSS Feed - mattsenkumar.com/blog/feed 

Site - mattsenkumar.com/blog

United States

About Site - MattsenKumar Business Process Outsourcing blog provides tips, tricks, and advice for improving business processes, contact centers, customer service, and experience. Sign up for the latest updates on Customer Experience Management
Frequency 1 post / week
Since - Mar 2016

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26. CallMiner Blog RSS Feed

CallMiner Blog

RSS Feed - callminer.com/blog/feed 

Site - callminer.com/blog

Fort Myers, Florida, United States

About Site - The CallMiner blog covers various topics including industry news, call center quality monitoring, best practices and customer experience management.
Frequency 7 posts / month

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27. Pointillist Blog RSS Feed

Pointillist Blog

RSS Feed - pointillist.com/feed 

Site - pointillist.com/blog

Boston, Massachusetts, United States

About Site - Your destination for all things 'Customer Journey Analytics'
Frequency 2 posts / month

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28. Qmatic Blog RSS Feed

Qmatic Blog

RSS Feed - lp.qmatic.com/blog/rss.xml 

Site - lp.qmatic.com/blog

United States

About Site - Qmatic Group is the global leader in customer journey technology solutions and insights. They help organizations seamlessly integrate online and onsite touch points.
Frequency 1 post / week

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29. Nanorep Digital Customer Self-Service Solution RSS Feed

Nanorep Digital Customer Self-Service Solution

RSS Feed - nanorep.com/feed 

Site - nanorep.com/blog

Massachusetts, United States

About Site - Nanorep's customer service experience blog features all latest news, trends and insights from top CX experts. Nanorep provides personalized customer self-service, virtual assistant and chatbot solutions, accessible at any touchpoint along the customer journey.

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30. Lightico Blog RSS Feed

Lightico Blog

RSS Feed - lightico.com/feed 

Site - lightico.com/blog

New York, United States

About Site - Lightico is the ultimate customer experience software platform. Your customers are on the their mobile phones, you need new ways to sell and service them. The best blog to learn about the latest in CX for insurance, Fiserv, Teleco, and call centers form any industry. Tips to boost call center KPIs, NPS, ACW.
Frequency 1 post / day

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31. Win the Customer! Blog - Flavio Martins RSS Feed

Win the Customer! Blog - Flavio Martins

RSS Feed - winthecustomer.com/blog/feed 

Site - winthecustomer.com/blog

Utah, United States

About Site - An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Frequency 1 post / quarter
Since - Sep 2009

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32. Lumoa blog | Lumoa Customer Experience Management RSS Feed

Lumoa blog | Lumoa Customer Experience Management

RSS Feed - lumoa.me/en/lumoablog?format.. 

Site - lumoa.me/en/lumoablog

Finland

About Site - Lumoa empowers companies to identify and solve customer problems faster and easier than anything you have seen before. Learn about the latest trends of Customer Experience. Find out how the Net Promoter Score can help your business to grow. Check the best advice and tips from the experts on measuring and improving customer experience and building customer-centric culture in your company.

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33. VOZIQ RSS Feed

VOZIQ

RSS Feed - voziq.com/feed 

Site - voziq.com/blog

Washington, District Of Columbia, United States

About Site - VOZIQ offers cloud-based, text analytics solutions to enhance customer experience by leveraging contact centers as a strategic source for customer intelligence.
Frequency 1 post / month

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34. Thunderhead Blog RSS Feed

Thunderhead Blog

RSS Feed - thunderhead.com/blog/feed 

Site - thunderhead.com/blog

London, England, United Kingdom

About Site - Thunderhead help businesses achieve complete harmony with their consumers, through personalised customer engagement strategies and solutions.
Frequency 1 post / quarter

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35. Fonolo | Customer Service Blog RSS Feed

Fonolo | Customer Service Blog

RSS Feed - fonolo.com/blog/feed 

Site - fonolo.com/blog

Toronto, Ontario, Canada

About Site - Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Frequency 1 post / week
Since - Mar 2010

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36. Beyond Philosophy Blog RSS Feed

Beyond Philosophy Blog

RSS Feed - beyondphilosophy.com/blog/feed 

Site - beyondphilosophy.com/blog

Sarasota, Florida, United States

About Site - Beyond Philosophy is the global leader in Customer Experience and is called upon by the world's largest organizations to take their CX to the next level.
Frequency 1 post / day

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37. Customer Experience Insight - Customer Experience News RSS Feed

Customer Experience Insight - Customer Experience News

RSS Feed - customerexperienceinsight.co.. 

Site - customerexperienceinsight.com

Malvern, Pennsylvania, United States

About Site - Customer Experience Insight delivers actionable insights and best practices to sales, marketing, and customer experience professionals.
Frequency 2 posts / week

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38. Customer Experience Matters® - Bruce Temkin RSS Feed

Customer Experience Matters® - Bruce Temkin

RSS Feed - experiencematters.blog/feed 

Site - experiencematters.blog

About Site - Temkin Group is a leading customer experience (CX) research, consulting, and training firm. They help many of the world's largest brands lead their transformational journeys towards customer -centricity and build loyalty by engaging the hearts and minds of their customers, employees, and partners.
Frequency 1 post / week

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39. PeopleMetrics - Customer Experience Blog RSS Feed

PeopleMetrics - Customer Experience Blog

RSS Feed - peoplemetrics.com/blog/rss.xml 

Site - peoplemetrics.com/blog

Philadelphia, Pennsylvania, United States

About Site - PeopleMetrics is a customer experience management (CEM) company that helps improve the entire customer journey from their time as a prospect through their lifetime as a customer.
Frequency 1 post / day

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40. CloudCherry Blog RSS Feed

CloudCherry Blog

RSS Feed - getcloudcherry.com/feed 

Site - getcloudcherry.com/blog

United States

About Site - CloudCherry is a Real-Time Feedback Collection and Customer Experience Analytics product to track & measure Customer Delight.
Frequency 30 posts / year

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41. Jim Tincher - Heart of the Customer RSS Feed

Jim Tincher - Heart of the Customer

RSS Feed - heartofthecustomer.com/cx-bl.. 

Site - heartofthecustomer.com/cx-blog

Minneapolis, Minnesota, United States

About Site - Advice and latest insights to customer experience management, journey mapping, and CX management by CX blogger and keynote speaker, Jim Tincher.
Frequency 1 post / week

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42. Worthix Blog RSS Feed

Worthix Blog

RSS Feed - blog.worthix.com/rss.xml 

Site - blog.worthix.com

San Francisco, California, United States

About Site - Keep up with articles from Worthix Blog.
Frequency 3 posts / month

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43. Waypoint Group's B2B Customer Experience Blog RSS Feed

Waypoint Group's B2B Customer Experience Blog

RSS Feed - waypointgroup.org/feed 

Site - waypointgroup.org

San Francisco, California, United States

About Site - Waypoint Group is a collaborative, seasoned consultancy in the Bay Area that thrives on partnership. We help B2B teams act on customer feedback and increase the rate of profitable sales growth by linking insights to financials.
Frequency 2 posts / month

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44. CXM - Customer Experience Magazine RSS Feed

CXM - Customer Experience Magazine

RSS Feed - cxm.co.uk/feed 

Site - cxm.co.uk

London, England, United Kingdom

About Site - Customer Experience Magazine is the online magazine packed full of industry news, blogs, features, reports, case studies, video bites and international stories all focusing on customer experience.
Frequency 2 posts / day

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45. 360 Connext - Jeannie Walters RSS Feed

360 Connext - Jeannie Walters

RSS Feed - experienceinvestigators.com/.. 

Site - experienceinvestigators.com/..

Chicago, Illinois, United States

About Site - Jeannie Walters is the founder of 360Connext, a Chicago-based consulting firm specializing in the cornerstones of customer experience: customer engagement, employee engagement and connections like social media. Walters specializes in helping companies achieve more loyalty from employees, customers and prospects through improved experiences at every level.
Frequency 1 post / week

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46. cxservice360 RSS Feed

cxservice360

RSS Feed - cxservice360.com/feed 

Site - cxservice360.com

Lagos, Nigeria

About Site - CXService360 is a knowledge sharing website focused on customer service & experience. It was created with the vision of making this knowledge easily accessible for businesses, customer service professionals and anyone who loves learn the art of service
Frequency 1 post / month

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47. Neosperience Blog RSS Feed

Neosperience Blog

RSS Feed - neosperience.com/feed 

Site - neosperience.com/blog

Milan, Lombardia, Italy

About Site - A blog by Neosperience to overview the advancements of digital customer experience in marketing, technology and society.
Frequency 1 post / week

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48. Knowmax RSS Feed

Knowmax

RSS Feed - knowmax.ai/feed 

Site - knowmax.ai/blog

Gurgaon, India

About Site - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels for Enterprises
Frequency 3 posts / week

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49. 4Service Group RSS Feed

4Service Group

RSS Feed - 4service.group/en/feed 

Site - 4service.group/en/category/b..

About Site - Market research for B2B / B2C: Mystery Shopping, POS audit, live call center, staff motivation and service quality testing.
Frequency 2 posts / quarter

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50. Conversation Agent - Valeria Maltoni RSS Feed

Conversation Agent - Valeria Maltoni

RSS Feed - conversationagent.com/atom.xml 

Site - conversationagent.com

New York City, New York, United States

About Site - Conversation Agent is about strategizing at the intersection of business, technology, and digital media as seen through the lens of human behavior. It has been recognized among the world's 30 top online marketing blogs
Frequency 6 posts / month

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51. John DiJulius | Customer Experience Blog RSS Feed

John DiJulius | Customer Experience Blog

RSS Feed - blog.thedijuliusgroup.com/feed 

Site - blog.thedijuliusgroup.com

Cleveland, Ohio, United States

About Site - John DiJulius is an international customer experience consultant and author of two books on the topic. A successful entrepreneur, DiJulius has launched two businesses and strives to enable companies to provide exceptional customer experiences to boost results.

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52. SurveySensum RSS Feed

SurveySensum

RSS Feed - surveysensum.com/blog/feed 

Site - surveysensum.com/blog

Jakarta, Jakarta Raya, Indonesia

About Site - Stay up-to-date with tips and tricks on experience management
Frequency 2 posts / quarter

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53. Kerry Bodine Blog RSS Feed

Kerry Bodine Blog

RSS Feed - kerrybodine.com/blog/feed 

Site - kerrybodine.com/blog

San Francisco, California, United States

About Site - Kerry Bodine & Co. is a customer experience consultancy with a passion for human-centered design.
Frequency 1 post / month

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54. Execs In The Know RSS Feed

Execs In The Know

RSS Feed - execsintheknow.com/feed 

Site - execsintheknow.com/blog

United States

About Site - Advocates of the customer experience industry, connecting people through knowledge sharing, in a worldwide community of over 50,000 service professionals.
Frequency 20 posts / year

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55. Customer Experience Strategy Blog - Michel Falcon RSS Feed

Customer Experience Strategy Blog - Michel Falcon

RSS Feed - michelfalcon.com/feed 

Site - michelfalcon.com/blog

Toronto, Ontario, Canada

About Site - Michel Falcon's Customer Experience Strategy blog covering the most actionable topics that will help your business deliver exceptional experiences.
Frequency 4 posts / month

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56. Transparent BPO | Outsourcing Insights Blog RSS Feed

Transparent BPO | Outsourcing Insights Blog

RSS Feed - transparentbpo.com/feed 

Site - transparentbpo.com/blog

Maryland, United States

About Site - Transparent BPO, located in Belize, is a premier provider of nearshore call center, contact center, and business process outsourcing (BPO) solutions. Blog posts covering topics related to the nearshore contact center and business process outsourcing industry containing insights from our leadership team.
Frequency 1 post / quarter

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57. Storyminers Blog RSS Feed

Storyminers Blog

RSS Feed - storyminers.com/feed 

Site - storyminers.com/blog-portal

Atlanta, Georgia, United States

About Site - StoryMiners is passionate about designing great experiences and helping companies build the capabilities that deliver them.
Frequency 1 post / week

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58. StellaService Blog RSS Feed

StellaService Blog

RSS Feed - stellaservice.com/blog/feed 

Site - stellaservice.com/blog

New York, United States

About Site - StellaService helps companies measure, benchmark and improve their customer service, and drive increased customer satisfaction.

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59. Innovatus Marketers Touchpoint - Vidya Priya Rao RSS Feed

Innovatus Marketers Touchpoint - Vidya Priya Rao

RSS Feed - marketerstouchpoint.com/blog.. 

Site - marketerstouchpoint.com/blogs

Mumbai, Maharashtra, India

About Site - Get the latest updates and news related to the sales and marketing to use for your business getting more revenues and people engagement.

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60. The Holla Agency - CX Blog RSS Feed

The Holla Agency - CX Blog

RSS Feed - thehollaagency.com.au/cx-blo.. 

Site - thehollaagency.com.au/cx-blog

Sydney, New South Wales, Australia

About Site - Holla Blog shares company's Customer Experience news on customer journey mapping, organisational alignment, design thinking, customer centric marketing.

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61. Steve Curtin Blog RSS Feed

Steve Curtin Blog

RSS Feed - stevecurtin.com/blog/feed 

Site - stevecurtin.com/blog

Denver, Colorado, United States

About Site - Steve is a customer enthusiast with 20 years of experience between hotel operations, sales, marketing, training and development, and customer service roles, and worked for Marriot International. His blog provides insights into the customer experience and how to maximize interactions in today's digital world.
Frequency 3 posts / quarter

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62. Buyer Persona Blog Tony Zambito RSS Feed

Buyer Persona Blog Tony Zambito

RSS Feed - tonyzambito.com/category/buy.. 

Site - tonyzambito.com/category/buy..

New York, United States

About Site - Tony Zambito is the founder and leading authority in buyer personas for B2B Marketing. In 2002, Tony established the first buyer persona development methodology designed specifically for B2B Marketing and Sales. This innovation has helped leading companies gain a deeper understanding of their buyers resulting in improved lead generation and revenue performance.
Frequency 1 post / week

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63. Joseph Michelli RSS Feed

Joseph Michelli

RSS Feed - josephmichelli.com/blog/feed 

Site - josephmichelli.com/blog

Pinellas Park, Florida, United States

About Site - Joseph A. Michelli, Ph.D. is an international speaker, and chief experience officer at The Michelli Experience. A New York Times #1 bestselling author, Dr. Michelli and his team consult with some of the world's best customer experience companies

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64. The CXApp | Customer Experience Blog RSS Feed

The CXApp | Customer Experience Blog

RSS Feed - info.thecxapp.com/blog/rss.xml 

Site - info.thecxapp.com/blog/tag/t..

Campbell, California, United States

About Site - The CXApp is your source for new features, trends, and thought leadership across events, executive briefings, communities and the customer experience journey.
Frequency 2 posts / week

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65. Steve Whittington RSS Feed

Steve Whittington

RSS Feed - stevewhittington.com/feed 

Site - stevewhittington.com/exclusi..

Winnipeg, Manitoba, Canada

About Site - Enhance your Learning Journey. Take a Deeper Dive into Customer Experience, Leadership and Emerging Marketing Trends
Frequency 2 posts / month

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66. C3Centricity RSS Feed

C3Centricity

RSS Feed - c3centricity.com/feed 

Site - c3centricity.com/blog

Switzerland

About Site - The Art and Science of Adopting a Customer First Strategy. Helping organisations to Grow more Profitably through improved Business Focus, based upon Deep Customer Understanding & Engagement.
Frequency 2 posts / month

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67. Dennis Snow Blog RSS Feed

Dennis Snow Blog

RSS Feed - feeds.feedburner.com/DennisS.. 

Site - snowassociates.com/blog

Orlando, Florida, United States

About Site - My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.
Frequency 1 post / month

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68. Transforming the Customer Experience - Kristina Evey RSS Feed

Transforming the Customer Experience - Kristina Evey

RSS Feed - kristinaevey.com/feed 

Site - kristinaevey.com/blog

Michigan, United States

About Site - Kristina Evey helps businesses get new customers and become even more profitable with the customers they already have. She is an expert in all areas of the Customer Experience and has successfully helped many businesses, nationally and locally, create a customer centric culture, hire and train staff that will work in the customer's best interest.
Frequency 16 posts / year

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69. CX Lab RSS Feed

CX Lab

RSS Feed - cxlab.co.uk/feed 

Site - cxlab.co.uk/blog

United Kingdom

About Site - CX Lab are a leading customer experience consultancy using evidence, data and science to improve your customer experience.
Frequency 1 post / month
Since - Dec 2017

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70. Gold Research, Inc. - Gold Journey Mapping™ RSS Feed

Gold Research, Inc. - Gold Journey Mappingâ¢

RSS Feed - goldresearchinc.com/gold-jou.. 

Site - goldresearchinc.com/blog/gol..

San Antonio, Texas, United States

About Site - Gold Research has extensive experience in journey mapping (B2B, B2C), path-to-purchase research, deploying 'real-time' qualitative and quantitative research for new concept/marketing testing, satisfaction research, and customer insights. We also offer customer/employee journey mapping training that delivers foundational-to-advanced capability development at low costs and NO time away from work.
Frequency 16 posts / year

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71. Infolink-Exp - Customer Experience Management Blog RSS Feed

Infolink-Exp - Customer Experience Management Blog

RSS Feed - infolink-exp.com/customer-ex.. 

Site - infolink-exp.com/customer-ex..

San Jose, California, United States

About Site - Infolink provides customer experience management services and consulting with an emphasis on customer support outsourcing, software and CX design.

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72. Smith Co - Blog RSS Feed

Smith Co - Blog

RSS Feed - smithcoconsultancy.com/blog/.. 

Site - smithcoconsultancy.com/blog

London, England, United Kingdom

About Site - Smith co help you to create a customer experience that is consistent, differentiated, builds loyalty and turns customers into advocates. They work with people who manage brands, both large and small, across a range of sectors, worldwide.

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73. CUSTOMERNEXT Blog RSS Feed

CUSTOMERNEXT Blog

RSS Feed - blog.customernext.com/feed 

Site - blog.customernext.com

About Site - Explore how you can engage customers with intelligent digital journeys.
Frequency 1 post / month

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74. Blake Morgan | Youtube RSS Feed

Blake Morgan | Youtube

RSS Feed - youtube.com/feeds/videos... 

Site - youtube.com/channel/UCY7i..

San Francisco, California, United States

About Site - This channel features content on customer experience and includes regularly updated educational content. Blake Morgan is a customer experience adviser that has worked with Intel, Verizon Wireless, Verizon, Newmark Knight Frank Retail, One Medical, Misfit Wearables (Shine), Pega Systems, Clarabridge, Zendesk, Sparkcentral, Sukhis Indian Food, Curry Up Now and more.
Frequency 2 videos / month

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75. Customer Experience Professionals Association | Youtube RSS Feed

Customer Experience Professionals Association | Youtube

RSS Feed - youtube.com/feeds/videos.xml.. 

Site - youtube.com/user/cxpassoc/vi..

United States

About Site - The Customer Experience Professionals Association (CXPA) is a global non-profit organization dedicated to the advancement of customer experience management practices.
Frequency 6 videos / month

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